They have good quality products.
Good Quality Work!
The installation crew is the best. I got my windows and both sliding doors. It was really professional work and the quality of the product is unbelievable. My heating cost is lower and don't need to run the A/C as much.
We could not be more pleased, the workmen were fantastic. Gary Goss went above and beyond and was excellent to handle everything. The two men doing the work and electrician exceptional. We would give you a 4 star rating plus, we have already recommended you to a friend David Orr. Thanks to your all.
My house is quieter and much easier to maintaining temperature control with my new champion windows in place. Thank you champion windows.
Love the enclosure just wish I had done it sooner. I’ve only had it a short time but so far Champion has been very easy to work with and I do recommend them if your considering an enclosure.
at this point and time there is no way I am to the point of seeing an attorney to see what my options are.
The product is great but I'm paying for the customer service as well.
Your bad came very close to outweighing your good!!!! Your installation crew and their quality of concern and workmanship saved the day. Question 5 above....."helpful at all times"? No! The only bright spot was a lady who said she was in your Cincinnati office did everything she said she would.
Yes, I would recommend Champion but I would make sure they are very specific in their contract. Don't let them just put a double-hung window. The products were good and the workmanship was good. Make sure you write dimensions in the contract don't trust them. You just can't trust them. We trusted this guy and he let us down. Our house looks amazing and it's all that we wanted.
I can tell the biggest difference in the noise that I hear from outside. I can't feel any cold air coming in. They are so easy to clean and I love how they operate.
I have used them in the past. They installed some windows in my mothers basement and they did a really good job. I compared them to other window companies and Champions salesman was very good. They were not that good at several other companies I checked with. They have the special windows we needed and that was great. They really did a great job.
Overall my experience was not a good one; it did not go a smoothly as it should have. However, the electrical crew and my salesperson was professional and seemed concerned about the work they were doing.
The installation crew and Victor were over the top, exceptional and professional. It was a very positive experience. No complaints! The installation crew was here on time every day, 7 days a week for 3 weeks, only taking 2 days off, in 100-degree temperatures. Just great attitudes and an exceptional crew! I cannot say enough good things about Victor!
Overall, I am completely satisified with my new siding. The colors are amazing. The work is impeccable. I wish the crew's professionalism matched their impeccable work.
Champion needs to listen to the customer more and stop trying to shove how great they are down everyone's throat.
Any issues that have occurred since the installation, they came back to fix a couple of times. I had to wait on the glass and the repair person just came last week and dealt with it expeditiously.
You get what you pay for.
I think that Jack was very professional. I liked him a lot. The installer was very professional, nice, and courteous as well. The whole staff was very courteous.
They don't let the customer know what's going on. The salesman decided he wasn't going to change out a window that we had said we were going to change out.
Excellent finished product and friendly and professional installation crew.
They did a professional job. The door looks great. They did it on time and it looks good.
Outstanding service and quality. Love the windows!
I would have to think about recommending Champion Windows of Louisville due to the multiple problems I had with the ordering of my siding and delay of installation.
They are professional and do great work. They use good quality materials and keep the worksite clean. Happy to recommend them!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Louisville as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys