They are very professional and courteous. They kept us informed on each step that was taking place.
Great overall experience!
Champion Windows of Lexington did a great job in working with me to achieve my home improvement goal. The people were friendly, professional, and answered all my questions. The build quality of their product is excellent.
Everyone was friendly, punctual, professional and respectful.
8-10 week contracted job took them 8 months 17 days
Everything went as explained by the salesperson.
It started out alitle rough but it ended great! The whole process went well except for the time period from ordering them to getting them but the delay was because new technology was being installed at the factory where they were made. That would only make the future windows to be made even better & hopefully faster. The process took alittle while but I love my new windows!!!!!!! I will definitely use Champions again & I recommend them to anyone who needs windows, siding, or a sunroom!!!!!
I would not recommend Champion Windows because of the time it took to receive the windows and I reached out to Customer Service several times and was told they would call me back and never received a call back.
Have concerns about one window
The windows appear to be as advertised. Since I have had them less than a month it's hard to say at this time f they are going to help cut back utility costs. The installation looks very solid and the installation crew did a very thorough and professional job.
You are great at your work. Your Installers are nice Kind clean up about themselves very good and are they're fun to be around. That means a lot to the person who's having they're workdone., they cost a lot. Yes, but you stand behind.your product and that means alot part of my windows I have had house have been in there 25 years, at least. And you've stood by those. I have had pains that leaks. You come measure it and you fix it. Thank you.
Still waiting on problems to be fixed
Professional from every step of the process
quick and thorough. completed the job beyond my expectations
The work and quality done was exceptional!!
Just had our last seven windows installed. Crew was very efficient, left no mess in house or yard worked as a great team together. Windows look and operate great. Great waranty
Please read review survey overall. Make it right. I have the pictures to show you.
We love everything about the windows. We can already tell a big difference even in the summer
Overall, I had a great experience with Champion Windows. The process was very easy, smooth, and professional. There was great communication and flexibility when scheduling the install and the installation crew did a fantastic job. The windows are beautiful and appear to be top quality; they definitely upgrade the aesthetics and efficiency of a home.
Lots of confusion and lack of communication
Bad experience with office staff scheduling makes me very reluctant to recommend champion as first choice, especially considering how expensive these windows are, and their propensity to develop condensation.
I would recommend Champion if you want good quality material, installed properly and warranted. Go Champion!
It was a great experience. Everyone was great to work with and my screen room is beautiful!!
Very professional
This process took almost 7 months with 3 pricing and contract changes