The installation of 2 doors in our home resulted in a mistake by Champion that they never owned. Champion took 4 Years from beginning to end of the project to resolve this problem. Champion never admitted they made a mistake, and when they finally conceded some compensation to us as the customer (after 4 years of us trying to resolve the issue), they then voided our warranty which seemed very much like they were punishing us for their mistake.
The installers that did the job were professional, tidy and efficient. They answered all my questions. Props to Steve and Chase. Also the manufacturing of my sunroom only took 6 weeks.
The sales rep was knowledgeable and quickly answered all questions. He was mostly correct on the install process.
Everyone involved was top notch from Jon strucksnieder to jonathan ganser. And the crew that installed
A service order had to be put in for the screen door because of a wheel problem when door installed. When I called to check on service order status I was told that ours wasn't a priority. There were many service orders placed and not enough service techs to handle problems. A new install should be perfect from the get go and problems resolved immediately vs being placed low man on the list.
Totally impressed with the workmanship and the quality of the glass and materials to make our sunroom dream come true!
Very good quality and easy to deal with.
They very disorganised. They scheduled appoints on the phone with me and never showed up. When I spoke to the person who was supposed to come. He said no one told him. So I wasted a day.
Professinal:Eric & Co Workers worked quickly, efficiently, cleaned up after themselves, and were polite and friendly.
Even though we had rain delays the installation, the gentlemen were pleasant and professional.
The installation team worked well together, worked hard, and did an outstanding job. They were polite and cleaned up behind themselves.
All the installers were very professional and very nice.
Great experience and quality products
I am a repeat customer of Champion this company goes above and beyond to be helpful. Excellent workmanship as a company. From start to finish.
Excellent experience from start to finish.
The professionalism throughout the whole process made it well worth it and quality of the windows is excellent
Good product. Fair pricing. Great service.
I will definitely recommend Champion Windows to family and friends. Our experience exceeded our expectations.
I would recommend if asked, but I would not go to friends and say "Boy, let me tell you about Champion Windows!"
They did an excellent job on our windows and gutters.
Easy to reach and schedule a meeting
Great installer team. Fast and clean up very well.
Excellent installation, great pricing.
Honestly I can complain about the windows. They are very nice windows. My reason for not giving a 5 was because of the promises made by the saleman werent true.
Back sliding door lock fell off and screen has to be repaired again and the storm door handle fell off