It took 15 months from meeting with the sales person to completed install

If someone asks I'll say Champion also does windows and leave it at that. Literally neither agree or disagree with this.

Overall an excellent job.

Product was.not up to previously purchased products

Extensive delay in installation. Required several inquires.

See see review below

The windows are beautiful and fit great. The installation crew was professional and great to work with.

I will not recommend because of the time that I’ve been waiting for someone to call me back or contact me on the problem that is am having with the windows

Great crew Joshua & Tyler. Very polite & courteous & professional.

From start to finish it was all professional. Job well done

Very nice back door. Hated that it took 7 months to get it here and installed. I also did not like having to take out a personal loan with GreenSky just to pay them off shortly after having the door installed. No interest for a year.

The crew was great. The manager, who was over the crew, was not so nice in the beginning. I felt like my concerns did not matter. He was the money man, and he said he would not order windows until he got the money. He got better toward the end.

Thought it was too expensive

The 4 windows in the kitchen are not aligned as 2 windows on the ends do not match the 2 windows in the middle. The center of the 2 windows on each end are around an inch lower than the windows in the middle.

I didn't like the sales guy that came out and gave me the quote. I also didn't like the way I got the loan agreement from Green Sky about a week after I signed the contract with Champion. There were things that I would not have agreed to. I didn't like that. I do not recommend Landon Smith. He told me several things that weren't exactly right. The windows were fine. The installers were great. I didn't care for the guy that I spoke to in the Greensboro office. I didn't understand why there was going to be an additional withdrawal. I wouldn't go through this again. I do have more windows that need to be replaced. If I do deal with Champion, it won't be with that office. Be upfront with people. He reminded me of a used car salesman. That's what he should be doing instead of selling windows. They're not the most honest people on the earth.

Cleaning up wasn’t great, there is a piece of siding loose from a 2nd floor window and we are still waiting on our door.

Very nice, funny and knowledgeable salesman. Communication was clear. Guys that put windows in clean, thorough and very nice.

For replacement windows they are fine. Responsive and handle projects fine. As for their warranty. They seem to drag their feet not as on top of things as putting the replacement windows in.

We stressed several times (like 8 to 10 times) before we signed the contract that the inside seal frame need to be replaced and Jonathan insured to use that they will be replaced, but it was not.

The windows are a good quality but as the temperature changes they pop rather loudly. This happens as they heat up in the morning and cool off in the evening.
The installers were great but I have since found where they missed caulking some of the cover joints. This is a problematic area that could allow rain or insects in to the inside window that was covered. I will handle this due to the fiasco with the shutters and the 10 months that took to get them installed. (Even though I paid the bill in full I think considering the problem I had with the shutters that the shutter bill should have been adjusted in my favor.)
Communications with this company is terrible! In this day and time everyone has spam filters for their phones and calls will be blocked if the caller is not a contact or uses a company name. There was never a voice mail left from the people that use their personal phones.
I was not kept in the loop as to where the shutter project was and any updates. I had to initiate the process each time.

The installation for the windows was wonderful. Quality and workmanship of the windows was excellent. However, they had to remove the shutters from my front porch and I'm still waiting for them to return as the manager said they were going to reinstall The shutters. If it takes so long for them to just reinstall my shutters how long will it take if I have damage on the window but forever

Love the updates on the status of my windows from purchase to installment.

They came out an did the windows. None of them spoke good English. I questioned them about the gaps where the windows aren't sealed. They said they would take care of them and then left. I called and filed a complaint and I have heard nothing. They did this on February 7th.

Took almost 1 and 1/2 years to put in 6 windows and 1 door!

The windows and installation was good. The time to get the job done was good. The but is the pricing was off the page. Way too expensive.