The products are excellent, and everyone at Champion has been fantastic.

Reliable quality and friendly service

Clarification on pricing; makes no sense. And so much for your "deals" of buy one get one free, what a joke.

Communication and co-ordination of the project wasn't good. I had to ask for updates instead of Champion keeping me informed about the status. Also, there was additional cost to build the sunroom but it was very difficult to get an explanation of why.

It was a disappointing process. It took so long to get the parts then I was told it would take 4 days to complete but it took 3 weeks.

Super easy process from the initial meeting to final installation

Our installer, Kevin, was amazing! He was so patient and an absolute perfectionist on our breezeway project! He understood all our concerns with severe weather and tweaked the plans to make sure we would get maximum protection. He always responded to our calls and/or text messages. He kept his promises and told us the truth every step of the way. I can't say enough good things about him and in turn, Champion.

The installers were substandard. They didnt clean the glass when they were finished, leaving smudges and caulking smears. They left the vinyl shavings in the window seal from the installation. I used to work for abc seamless, and installed windows there, we always cleaned the glass, and vacuumed the seals out.

Did already

Patio door vinyl is dirty in several spots. Construction of doors appears to not be Champion quality. Cuts are not smooth but rough in the channel. Caulking is sloppy. Some door seams are not finished.

Get our broken window fixed and bathroom window fixed .ASAP.. plus honor the sunroom that has been an issue since we had it installed.. Check our records see how many times we had to call and never got a response.

One window was measured wrong and the door was not built storm door ready so install could not be completed. The installers were fantastic! I waited on hold for 20 minutes after receiving an email to call. No one has reached back out to me.

Have been very pleased with installation crew…Kenny and Kayla! So helpful and professional!

I have had concerns about my entry door and I’ve yet to have anyone address my concerns about dimples on the door and missing paint.

Follow through on what you promise. The installer didn't explain anything; instead, he just started working. I had to ask him questions about what he was doing.

From Corinna the Salesperson to the installation crew, very easy to work with, all very professional and friendly.

From Kevin Fulton to the crew that came out and measure, to the crew that installed the windows everything went very smooth. Everyone was courteous, warm, and knowledgeable.

Made an appointment to get a quote. Very quick response! Sell’s pitch was a bit more than I expected, but through. Price was reasonable. Time frame given changed quickly for the better and pulled in by about 6 weeks for the original estimate. Payment request came before the email at most given stages. Communication on the day before the expected installation was Not smooth and lacked communication. The day of installation was exactly the same, no communication from the company, I had to call and ask if they install was going to happen or not. Not handled well at all.

Salesperson was great! Windows look amazing! Having an issue with one of the largest windows so may be more likely to change to a 10 if that didn't happen. Or may change to attend if the experience of having it fixed is great

Great communication. Great installers. Returned us to full functioning state.

The installers did a wonderful job. They finished in half the time I was told it would take, removed the old windows and materials they brought to install the new ones and cleaned up after they were done.

Offer casement windowa

Messed up the order. Sales person was not honest took ages to install and fly screen still needs fixing. Tuesday apparently

I was expecting the installation take more then one day, but to my surprise it only took them 4 hours!! My house had very old windows and needed replacing, now my house looks like a different place!!

Customer service and product quality