No communication at all. Took over 3 months for someone to contact me and that wasn’t until I canceled the payments for the project before anyone would contact me from the company. Took 7 months for the window job to be completed. Still trying to get the door project resolved this is going on 8 months now.
If someone asked me about windows, I would recommend Champion Windows.
They lacked in communication. Especially when there were multiple delays. Our door took 11 months to be finished! And it was a basic design. Unacceptable.
If I am speaking with someone considering window replacement I will surly put in a good word for Champion Windows and Thor crew.
Everything went smoothly. They communicated with me very well when it came to time and cost. The installers did a good job. Also, the value of the windows and the build seem to be in line with the quality of their product. I am happy with my new windows.
The prices are comparable but high.
Customer service isn’t great. Windows are not designed for our location
We really liked Jim. He was really personable and didn't down talk any of the other window companies. He was just a good guy.
I am happy to have them do my windows.
They are very professional and did a good job installing my windows.
Great quality windows just takes forever.
We have Champion windows now on all our windows and doors. We are extremely happy with them and your service! We would recommend Champion to anyone.
Very professional, high-quality would definitely recommend!
We have had a very professional pleasant experience from the sales delivery to installation. We would recommendChampion windows.
The whole crew were professional, the sales, measure person and the install crew!
The Champion Windows of Ft. Collins installers were superb. Wendy, the coordinator, was extremely helpful and communicative.
Love the product, but one of the measurement was off an d had to be redone, causing delay
We ordered windows and doors. Windows were completed, but seems Champion forgot about our doors. So I called to ask where they were and was told someone would call. Never happened, but they added a new charge to my account. So called again and they again told me someone would call me back. Eventually the account manager did and I was given a lame excuse that door factory was being remodeled and that's why my doors were just now ordered.
Great guys nice service was even better and I’m over the top with my windows
The expectations were clear, and Champion met those very professionally. In addition the windows are a vast improvement over my old ones
Took nearly a year and still not completely done.
They're very helpful and professional.
Worst experience in a construction project I have ever been involved with from day 1.
Portions of our experience was positive and some were painful.
They've been good windows for us.