Very professional, high-quality would definitely recommend!
We have had a very professional pleasant experience from the sales delivery to installation. We would recommendChampion windows.
The whole crew were professional, the sales, measure person and the install crew!
The Champion Windows of Ft. Collins installers were superb. Wendy, the coordinator, was extremely helpful and communicative.
Love the product, but one of the measurement was off an d had to be redone, causing delay
We ordered windows and doors. Windows were completed, but seems Champion forgot about our doors. So I called to ask where they were and was told someone would call. Never happened, but they added a new charge to my account. So called again and they again told me someone would call me back. Eventually the account manager did and I was given a lame excuse that door factory was being remodeled and that's why my doors were just now ordered.
Great guys nice service was even better and I’m over the top with my windows
The expectations were clear, and Champion met those very professionally. In addition the windows are a vast improvement over my old ones
Took nearly a year and still not completely done.
They're very helpful and professional.
Worst experience in a construction project I have ever been involved with from day 1.
Portions of our experience was positive and some were painful.
They've been good windows for us.
good service , good product
New sales are reliable and professional, warranty repair is terrible with failing to show for scheduled appointments and not returning communications.
It took 4 months to complete and if every job was like mine I'd think this company would be out of business.
I placed an order in early January 2022 with the expected arrival date of late May early June. Once mid June came and I had received absolutely no communication I reached out and was told they were delayed a month oh no explanation. I called again in one month, July by this point, and was given the same excuse. By August I contacted my salesperson, Tim Copley, who would not take my call but rather only responded to text message with generic comments that never acknowledged the problem. Eventually I made it to his supervisor Chris and was essentially told my order was never processed. So 10 months after my initial order I finally received my windows, not all of them though bc I had a window break shortly after install that was never included and I now have to wait another “3-4” months for.
Still waiting on screen door.
window project was not completed in timely manner due to 3 windows being incorrectly measured, and also 2 panels on patio door being overfilled with argon for our altitude. Even though the mistaken items were rushed it was still 2 1/2 months later before the project was completed.
Window order was incorrect and then salesperson had the nerve to try to get me to pay for their mistake. After job was finally finished, after over 6 months from order, we received several calls and texts mentioning voiding warranties and collection action if an emailed BPC wasn't executed.
I already have!
The quality of work and the organization as a whole is lacking in almost every way. The only benefit was the discounted price for the windows.
I would not recommend Champion-windows from Ohio -11 per cent have warp because of the altitude. that was me-saved by the installers.
The lengthy time it takes from order time to the time they are installed is kind of irritating.
Good products and installation