When they first came to measure out the windows, it was an incorrect measurement. I had to wait 2 more months for the right windows to show up and I was disappointed in how long it actually took.
Kem and the technicians at Champion Windows of Ft. Collins were very personable and helpful.
We have had several improvements done by Champion and we are pleased with the outcome. I would recommend Champion to any of our friends if they need work done.
I was pleased with quality of windows and expertise of installer. However there were two mistakes by factory. A bedroom window frame was cracked when they took it off the truck. We ordered a French door with a left hinge and when it arrived at our home it was right hinged. They installed it and will replace in 10 to 12 weeks. Very disappointed about mistake.
Champion Windows of Ft. Collins did a very good job. We like our windows very much!
I recommend champion windows professionally installed And you can see the quality of the windows very nice doesn’t let the heat in from the sun definitely recommend
The people were great to work with, but the product was not worth it. I cannot justify the expense, delays, and hassle. In hindsight, I should have just purchased and installed a patio door myself.
We're disappointed in the finishing of the job and product.
The sales and installation was fine. The product wasn't what I expected. The windows doesn't fully open. I expected 2 clear windows. One door doesn't go all the way back. I called and informed them of the problem. They stated they would call me back. They didn't call me back like they said.
They lost my windows a total of 3 times and showed up to do the windows and did not. They said they would reschedule and we finally had to call them to reschedule. It took 4 times before the windows were finally installed.
Prices are very good.
The guys at Champion Windows were friendly and seemed to know what they were doing.
They did a really good job. The 2 guys who did the install were excellent and we are pleased with their work.
Product was not completed when promised. Wrong size showed up. From start to finish took almost 6 months. Was promised a discount and it was almost impossible to receive. Customer was by far some of the worst I’ve experienced.
Still waiting for the job to be finished after over a month.
I haven't had any trouble with them!
My whole experience with Champion Windows was great. Everyone was so nice. The 2 guys who installed my windows were very meticulous and cleaned up the whole area before leaving.
If I am asked for a recommendation by a friend or acquaintance I would recommend Champion Windows.
I was very pleased with the service from the ordering of the windows to the installation.
We've been very happy with the service. We use Champion and will recommend them from now on. Ed was tremendous during the installation.
From the initial appointment until our job was finished took a year and a half. Our “installation” took 15 months. The initial installation crew was grossly negligent and did not properly install any of the windows (34) or sliding glass door. They caused significant and unnecessary damage to all of our window sills and returns. Nearly every window was overcaulked on the inside. There were windows they did not put insulation around and/or that they failed to properly caulk, trim, and wrap. They lied to the office staff and walked off the job without finishing. It took another 15 months of visits to correct, complete, and repair all of the windows and door. I was told that the last step was to wash the windows to make sure any manufacturing residue and smudges from installation were removed, and this never happened because various windows were completed at totally different points throughout.
They did what they said they were gonna do. They were polite, professional, and friendly. I am very satisfied. They did a good job.
We love our windows, and they enlarged our kitchen window to give us an enjoyable view again.
I have been satisfied with them, and I am a repeat customer. I would recommend them to anyone. I am happy with the quality of widows and my installation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Ft. Collins as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys