Very easy process

Always kept me informed and work was done a timely manner. Easy to work with and the house looks great!

Installed defective windows and will not resolve the issue

From the person we made the appointment through to the sales person to the installation crew, everyone was friendly, professional, and helpful. We keep staring at our new patio door, we love it!

Replaced main floor windows 22 years ago and have been totally satisfied. Just replaced 3 basement windows and satisfaction continues. Well worth the money! Excellent quality and service.

The professionalism of the salesman. He answered all our questions. He was very knowledgeable of his products.

I really liked Champion Windows, but I never had a problem before. They recently installed a couple windows at our home, one of them being a garden window. The garden window is almost an inch out of center and they say they may come look at it in 180 days!!!!!!! This is absurdity, what if there is a storm and water leaks into our home or drywall?? They installed it incorrectly and now don't want to do anything about it.
We have been a repeat customer for years, I am very saddened that they wouldn't want to make this right.

I am very pleased with my new doors. The installer Nico made sure that the doors were installed perfectly. I am so happy to have wonderful new working doors.

The salesperson and the installers were great.

Seemed to be more interested is getting paid before start of work. Rescheduled twice, waiting for check to clear. Did not have accurate information from their accounting department regarding receiving the checks.

The product and the installer are great. The customer service with Tony and Amy is horrible. If you guys had better customer service on the front end, I think your company would have a lot better reviews.

Based on our recent customer service and sales experience I would not feel confident in recommending Champion. We had a much better experience 10 years ago when we had new windows and doors installed. This order for replacement windows was clunky, not very streamlined, poor communication internally and with us as the customer and an overall poor experience. My rating of a 4 is taking our initial experience 10 years ago in to consideration.

My project started around this time last year, and it is still not complete. And no one will return my phone call to schedule the “final” close out work.

The quality of the door and working with Champion through all phases was very easy.

Lower prices

I would suggest any of my friends or associates to consider Champion Windows for any projects that they mention or that they may inquire about.

Not a chance in hell. I will 100% warn people to stay away from champion. Infact I already have.

The entire process was conducted professionally by all

Pretty much everything from the start. With Ryan the salesman, to an earlier installation than the 8-12 weeks that I was told and expected, to John, the installer.

Communication

We are always impressed with both the quality of the product and the professionalism of the people.

Just..NO!

Door is beautiful.

My purchase was 05/28/2024 and the project is not complete. The install date was scheduled to start on 09/03/2024, but did not start until 10/16/2024.
See below for other reasons.

Payments in advance in full b4 starting the project.