Noah gave me good contact. The installer did a good job. Still do not have a screen for my patio door. Salesman never returned phone calls on 3 occasions. Jobs not finished and I've already been charged for a finished job for the 2nd time. The person that referred us has not heard from the company for his referral payment.

Answered all questions and was very helpful.

Russell who showed up for my initial consultation was a disaster. He showed up without a pen to write anything down, his BTU meter didn’t work because his 9 volt battery was dead. He left me one sheet of paper with numbers relating to the project. No other information, business card or way to contact anyone about the consultation. Russell also left with my pen and 9 volt battery. A few days later, I called the number on the website to see what was going on, and I was put in touch with Jared, a manager in Washington. I informed him that if I was to proceed with Champion, Russell was off my project. Jared said he would handle my project personally. He was a joke to work with, wouldn’t respond to questions for a week to 9 days, and then, only after I re-initiated contact. Horrible customer service from both Russell and Jared. Once I made a payment, I was put in touch with Noah and his guys… they did great.

Sales person Brandon kosut lied to us which drew us into signing the window replacement contract.

It has been 22 months since we ordered our windows. We still don't have all of our windows. One blunder after another.

Products are good but the sales representative needs more training

Very easy to work with and helpful. Didn't treat me like I was stupid.

Came in early & prompt scheduling

My initial install turned out to not be completed. If one of the most important steps gets flubbed, I’m not likely to recommend a company

Better prices; accuracy of order.

Better cost transparency, no gimmicky sales tactics, better installation technicians

The quality of your product.

Beautiful windows and patio doors. Professional installation and installers even helped me uninstall some blinds that I could not do myself!! Great crew.

Very efficient .

Communication is key in my opinion. The sales man whom came to my house was extremely misleading and left out a lot of important details that he should have been knowledgeable about as this is his job. My husband and signed the contract February 8,2025 and we are on June 28the and the job has not been completed. The job was promised to be completed by April 2025.

Communication was very poor. Project supposed to be finished I 8-10 weeks took 8+ months.

Far too slow in getting the door here but we are happy with the end result

Put hole in interior dry wall and did not tell us!!

The quality of the triple pane windows is excellent and installation is professional.

Install was SO fast and everyone was kind and professional. I was kept informed throughout the entire process and the after installation follow up on minor issues within 30 min of the crew leaving was mind blowing.

Great quality work and windows.

Installers were excellent getting the job done with no problems.

The product is good

At our previous house, we used Champion for windows, siding, and doors and were extremely satisfied and always recommended Champion. When we had siding delays, we were in constant contact by management to keep us up to date and to ensure we were satisfied. When it came to replace the windows on our new house, we didn't look elsewhere and were expecting the same great service we had previously experienced. The initial measurement and quote went very well, and we were excited for the new windows, but from then on we have been disappointed. The windows were later than expected, not a big deal, however not all the windows were actually delivered (ordered?), some windows were the wrong size, and three windows were broken, one shattered. Worse, the shattered one was in front, taped up for months waiting for a replacement while we kept being asked if someone broke it. Told three weeks for the replacements, instead it took four months. Noah had to come out and correctly measure the mis-measured windows and reorder the missing windows. Some windows were cleaned during install, most were not--even the stickers were not all removed. We are happy with the final product, but the complete lack of communication or concern from anyone other than Noah Mullins is disturbing compared to our previous experience. Obviously we can no longer recommend Champion.

Showed on time for both sale and installation. Professional install crew, clean and efficient. Would recommend to anyone asking about Champion Windows.