Sales presentation was thorough, and the installers were professional and quite efficient.

The process from sales visit to installation went well. Reason not a 10 is at the start I stated I would not commit at the initial sales visit because I was researching multiple companies. A couple of days later a corporate sales rep offered a better price than my original salesman could. I got a good deal for the windows but the original salesman rep lost out on a commission thru no fault of his own.

The sales and installation process was great. Warranty work, however, has been less than desireable. I question whether I want to finish the project we've started.

No high pressure sales. Straight forward information

It took 3 appointments to finally complete my job costing me 2 days out of work. One window never showed up, and 3 windows came in sized completely wrong having to be re-ordered. Several windows did not match as exact replacements (grids) so now I have to worry someday my HOA will have an issue. The final window that had to be reordered for my master bath came in completely different than the original which was a side slide and this one is up/down, again not matching the exterior grid pattern of the original. I voiced my unhappiness with all the errors and my needing to miss an extra day of work requesting some type of credit on my bill. I received no credit.

The entire process from sales to matierals purchase to installation was smooth, professional and delivered a superior product.

Placed an order last year and Champion could not get 2 of my windows measured correctly. Had to wait almost a year for job completion. No management has responded to me to discuss any type of compensation for our many times of having to take time off of work to meet crew with incorrect window fit.

Our experience overall was positive. The windows are very good quality and the install was very professionally done.

Amazing product. Incredible installers. Communicative and honest.

Sales person was very aggressive in selling the windows,but unresponsive when we tried expand the project.

Window quality, install quality, professionalism and customer service.

I don’t leave reviews

Courteous, friendly, knowledgeable staff. Impressed with the windows.

Cleaner installment by minimizing dust & foot traffic. Cleaning window prints and smears.

The product is good. The windows are good windows, but the promise of their warranty is false.

Quality control is a joke! I would not recommend. Screens did not fit. Seams are not smooth. There is a gap where the vinyl is too short to reach the corner properly. I can see the insulation. I've had them out once already for the screens, now I have to make more time for them to replace at least 2 brand new windows that I know the installer had to have seen weren't made properly as the bracing screw was right next to the gap! It's interesting also that when you read the reviews, Champion only responds to positive reviews. I've tried to give grace but having another issue arise that should have been noticed prior to installation warrants a 1 star or lower rating.

Quality control is a joke! I would not recommend. Screens did not fit. Seams are not smooth. There is a gap where the vinyl is too short to reach the corner properly. I can see the insulation. I've had them out once already for the screens, now I have to make more time for them to replace at least 2 brand new windows that I know the installer had to have seen weren't made properly as the bracing screw was right next to the gap! It's interesting also that when you read the reviews, Champion only responds to positive reviews. I've tried to give grace but having another issue arise that should have been noticed prior to installation warrants a 1 star or lower rating.

While my order was very expensive which did not surprise me for the custom size and special requirements, I don't know how affordable it would be for more standard installations..would like to have more knowledge of that level of pricing before recommending through the newspaper I own that covers 10,000 square miles of territory

QC in 2nd installment not the same as the first.

After 2 failed installs, and no one responding to my complaint submitted through Champion, and the project still not completed, I, in good conscience could not recommend Champion to anyone.

I liked my salesman, and I liked my installers. All were great, the service, any questions I had were answered. They all did an awesome job.

No comment

They were easy to work with and provided a good price.

The experience from start to finish was professional and quick. The windows are good quality and we can already tell the difference in less heat loss.

A good job.