amazing quality and professional. this was finished before I knew it, and I was so impressed with how it turned out.
The installers were very professional and attention to detail met with my approval. I could see they took pride in their work and left everything very clean.
If the prices were more reasonable I would shout it from the rooftops.
Noah gave me good contact. The installer did a good job. Still do not have a screen for my patio door. Salesman never returned phone calls on 3 occasions. Jobs not finished and I've already been charged for a finished job for the 2nd time. The person that referred us has not heard from the company for his referral payment.
Answered all questions and was very helpful.
Russell who showed up for my initial consultation was a disaster. He showed up without a pen to write anything down, his BTU meter didn’t work because his 9 volt battery was dead. He left me one sheet of paper with numbers relating to the project. No other information, business card or way to contact anyone about the consultation. Russell also left with my pen and 9 volt battery. A few days later, I called the number on the website to see what was going on, and I was put in touch with Jared, a manager in Washington. I informed him that if I was to proceed with Champion, Russell was off my project. Jared said he would handle my project personally. He was a joke to work with, wouldn’t respond to questions for a week to 9 days, and then, only after I re-initiated contact. Horrible customer service from both Russell and Jared. Once I made a payment, I was put in touch with Noah and his guys… they did great.
Sales person Brandon kosut lied to us which drew us into signing the window replacement contract.
It has been 22 months since we ordered our windows. We still don't have all of our windows. One blunder after another.
Products are good but the sales representative needs more training
Very easy to work with and helpful. Didn't treat me like I was stupid.
Came in early & prompt scheduling
My initial install turned out to not be completed. If one of the most important steps gets flubbed, I’m not likely to recommend a company
Better prices; accuracy of order.
Better cost transparency, no gimmicky sales tactics, better installation technicians
The quality of your product.
Beautiful windows and patio doors. Professional installation and installers even helped me uninstall some blinds that I could not do myself!! Great crew.
Very efficient .
Communication is key in my opinion. The sales man whom came to my house was extremely misleading and left out a lot of important details that he should have been knowledgeable about as this is his job. My husband and signed the contract February 8,2025 and we are on June 28the and the job has not been completed. The job was promised to be completed by April 2025.
Communication was very poor. Project supposed to be finished I 8-10 weeks took 8+ months.
Far too slow in getting the door here but we are happy with the end result
Put hole in interior dry wall and did not tell us!!
The quality of the triple pane windows is excellent and installation is professional.
Install was SO fast and everyone was kind and professional. I was kept informed throughout the entire process and the after installation follow up on minor issues within 30 min of the crew leaving was mind blowing.
Great quality work and windows.
Installers were excellent getting the job done with no problems.