I had a horrible experience with Champion Windows of Colorado Springs. They failed the first inspection. It didn't seem like they knew what they were doing. They did not complete anything of which myself or the inspector told them to do. When the work was finished, they still didn't pass inspection. I told the inspector to just sign them off so I could be done with them and do it myself. It was horrible experience and I would not recommend them to anyone.
Awesome product and service.
I liked the process of the representative being there to see what we needed. The craftsmen were on time and did a fabulous job in a timely manner.
Excellent customer service.
I was satisfied with their work.
Everybody that came out to the house was wonderful!
I would recommend those to them that want to pay a high price for excellent windows.
Champion offers quality windows and professional installation.
They still have not finished the job.
Great experience. Professional. On time. Windows work well, as advertised. Mary is happy and when she is happy, so am I!
I thought that the process from beginning to end was really good. They answered all my questions that I had right away, and they were quick enough to respond.
Champion Windows did an excellent job and they were really professional.
So pleased with the work done, the design and the staff. The weather did not cooperate but the crew even showed up on a snowy day.
Product and installation are excellent. Customer service was very bad with regard to explanation of why it took longer than twice the promised time to deliver.
Champion Windows did an awesome job. They were professional, timely, and it was done right the first time.
They were very clean. The installer didn't leave any nails or materials, and was very pleasant.
Very satisfied customer!
Over all I am happy with my 3 season patio .One thing I would like to suggest: keep in touch with the customer weekly if there is a problem with getting the materials !
I am very satisfied with the quality of work and product. The crew was fun to work with. I'm not even sure they took breaks because they worked so hard!
I am happy with the product. It got done the way that it was supposed to be done.
Pending resolution of the issue reported at installation.
Champion seemed overall very motivated by our money and very resistant to answering any questions of how to improve the quality of our sunroom doors.
The management is not good.
The work crew came in and kept the house nice and clean while they installed the windows. We are extremely happy with the outcome and the look of the windows. The salesman who first met with us, was friendly, polite, and represented Champion Windows in a well mannered way.
Happy with installation, unhappy with the follow up trying to fix minor issues.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Colorado Springs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys