No comment

The install was great but the making of the actual windows sucked. Several have to be replaced because of scratches in the inside panes

I appreciate the installation team completing the job in one visit. The timing was perfect for the party I’m having this weekend!

Very nice young man, John, was here most of the day as the two small basement windows had to have (old!) iron bars taken off of very small windows on the basement level. Some additional service came to bring some items. A larger kitchen window
was easier and wonderful to have that window easier to slide open & closing. (Not yet however!) I only have 5 other windows
in this house and they were done by Champion quite a few years ago. Sarah and I are very pleased and thank you very much.

The windows are ok, but the installation process is abysmal. After multiple issues, it took a year to finally have windows installed correctly.

Fast, friendly, made sure we knew what was going on every step of the way.

The whole process was friendly and professional.

Champion promised to install noise reduction glass and said the street noise would not be audible.
The noise is still loud and horrible.The windows were extremely expensive , I feel like I was taken advantage of.
i was going to go with Window World but they promised a better window.

Shame on Chanpion!!!

Setup appointment for installation on the phone for 8AM. Got an email for 8:30-10:30. Guys didn't get here till 11:30AM. A two hour window that they couldn't hit... I have 3 more windows and 2 more doors that need installed. I will go with another company. Wouldn't recommend to anyone

See the comments in the sections below. I'm happy with the final product, but found the timeline for the job being completed horrible. Yet Champion had no issues with taking our money at every point where it was stated in the contract.

amazing quality and professional. this was finished before I knew it, and I was so impressed with how it turned out.

The installers were very professional and attention to detail met with my approval. I could see they took pride in their work and left everything very clean.

If the prices were more reasonable I would shout it from the rooftops.

Noah gave me good contact. The installer did a good job. Still do not have a screen for my patio door. Salesman never returned phone calls on 3 occasions. Jobs not finished and I've already been charged for a finished job for the 2nd time. The person that referred us has not heard from the company for his referral payment.

Answered all questions and was very helpful.

Russell who showed up for my initial consultation was a disaster. He showed up without a pen to write anything down, his BTU meter didn’t work because his 9 volt battery was dead. He left me one sheet of paper with numbers relating to the project. No other information, business card or way to contact anyone about the consultation. Russell also left with my pen and 9 volt battery. A few days later, I called the number on the website to see what was going on, and I was put in touch with Jared, a manager in Washington. I informed him that if I was to proceed with Champion, Russell was off my project. Jared said he would handle my project personally. He was a joke to work with, wouldn’t respond to questions for a week to 9 days, and then, only after I re-initiated contact. Horrible customer service from both Russell and Jared. Once I made a payment, I was put in touch with Noah and his guys… they did great.

Sales person Brandon kosut lied to us which drew us into signing the window replacement contract.

It has been 22 months since we ordered our windows. We still don't have all of our windows. One blunder after another.

Products are good but the sales representative needs more training

Very easy to work with and helpful. Didn't treat me like I was stupid.

Came in early & prompt scheduling

My initial install turned out to not be completed. If one of the most important steps gets flubbed, I’m not likely to recommend a company

Better prices; accuracy of order.

Better cost transparency, no gimmicky sales tactics, better installation technicians

The quality of your product.