None, absolutely no communication. We had to track down telephone numbers that actually were answered. Worst customer service. No one reached out when deadlines were missed. I wouldn't put my worst enemies through the stress of this company.

They did so good that we bought five more windows.

Excellent work and quality window

Would consider recommending after my new windows are fixed.

I would reccomend them only after informing them how "replacement" doesn't mean you will recieve the same size window. You will be downsized unless you have them tear off the sill trim and install it on the building frame.

The windows are very nice, the doors we purchased are very nice as well. The installation was quick after the multi month wait. The over finish work was ok, not as nice as Anderson. But then the price wasn't Anderson either.

Shards of glass in front of several windows. I had to pick them out of the carpet and broke glass off in my finger. Chipped stucco around window openings. When they came to install the door they brought the wrong door. I spent $30,000 on all of this and I thought these guys were supposed to be the best. Now my wife thinks I'm an idiot for hiring champion Windows.

I liked the quality of the windows, but all of the screens on the sliding door were the wrong size, which has yet to be resolved.

Seems to be lack of communication between departments. Product is great.

The windows were installed ahead of schedule and were done efficiently and professionally.

We aren't sure if we are likely to recommend Champion Windows yet.

Couldn’t be more pleased

The only reason this is not a 5-star rating is that it took so long. I placed my order in July and got my windows in December.

They did a good job.

I have not received any communication back regarding a window pane that was cracked prior to installation. I have not heard back yet. The technicians did a great job. There just needs to be communication on that one window pane.

The house is warmer after having the windows installed.

All around a satisfying experience. From the sales rep Jarad Pence to the installation crew everyone knows their business. The windows are incredible. Amazing construction and materials. For the first time in years there is no pervasive chill in the air. Much faster delivery and install than the other companies we spoke with. Price was a better than both of the other companies we spoke with. Champion gave us a deep discount because we needed to replace all the 65 year old windows in the house. If you need windows Champion is the only way to go.

I love my windows. My neighbors love them too.

Windows are excellent, but process to getting installed was a nightmare. Installation crews were finicky and had to vet every single detail of the contract to ensure complete Installation. Really doubting if they are completed correctly.

Install took over a month. First install crew only needed a day, but abandoned us due to a disagreement over using drop cloths over my carpet. Second install crew said 3 days, but this was quickly overrun due to scheduling conflicts. To schedule times, I had to call crew directly to get them back out, but many conflicts with ladder or getting additional help for main installer that resulted in wasted days.

Then, for closeout, no one once checked to see everything was done correctly, I myself had to walk through the contract to make sure it was all completed. And for each detail missed, I had to tell contracts that it wasn't finished because this installers kept stating it was, and get them back out. Extremely unorganized once it was handed off to installation.

We have experienced many issues throughout the process of new windows.

Quality products at a great price

Great job done. Only one complaint, a screen on seçond story window was not attached properly with one corner and was blown off by wind. Will you please reattach it? I am disabled and çannot get up there and have nobody to do it for me.

The windows were put in pretty well, but the doors could have been done a little bit better.

have not had them long enough to make our evaluation 2 of the windows whistle in the wind

I have only worked with Pella in the past 30 years. I would still recommend them first.