Very professional liked their attitude and attention to my needs.
The product is good, but the customer service follow-thru, communication btwn depts and install time are lacking.
If I could go back in time I would definitely go with another company. The end result turned out great, but the journey to get there was pure hell.
If they lived in our area yes I would recommend them .
We are very impressed with the quality of workmanship on the windows. We are more impressed with the excellent customer service & quality of work the installers did when they installed the windows in our home. The lead installer, Edwin, on top of the two other installers & made certain the job was being done as he wanted. He was amazing! The sales rep., John Bateman, well, he did very well also. He sold the product! 😀
We highly recommend Champion Windows!
I love my windows! Gave my home a new look.
You should just come out and look
I would highly recommend Champion windows to anyone. I will use them in the future for all my window needs.
He was very knowledgeable
Did a great job, showed up when they said they would. Megan Dockery explained everything and answered all our questions. Install crew was great, clean and professional. Great job.
Salesmen and product great! Took a whole week for the disposal truck to be picked up. Once it was… several nails (over 25) were in the driveway. Flatten one of my daughters tires
Entire experience, from sales up until installation, was great. To early to tell about quality or value, but sales and installation went smoothly and as promised.
Fast and easy! Dylan Allen is a great sales man to work with! Made everything simple.
Gave a lead that was not followed up pn
From the start to finish of the whole process and from the salesman to the installation team, everything was just very professional and very top shelf. It made the whole transition of doing these replacements very easy.
From the salesperson to the crew who installed our windows, they were knowledgeable and professional. This was a huge financial decision for us. We are thankful that we chose Champion Windows.
Whole process was very professional never under any pressure to buy. Installers did a excellent job and answered every question.
Took almost 2 years to complete project with almost zero after the sale communication, multiple ordering/measuring mistakes, and quality problems.
There were numerous spots that might have been rectified with some of the trim fittings. There were numerous issues with the trim that may have been fixed. Nobody ever took a walk with me.
I am disappointed because the crew had to come back several times because they brought the wrong products. They did not have the right knobs.
Our 12 - 16 week project took over a year and a half to complete. It was not a good experience at all.
Took nearly two years to get done after deposit
Everyone that I was involved with were great! Scheduling was easy, the sales presentation was informative and thorough. The windows were ready about 6 weeks earlier than I thought. The install crew was courteous, thorough and clean. Everyone did an outstanding job! Will be using them again soon.
They did a good job
Salesman came out did his quote and told my wife and I it would take 2-3 months. Then after not 1 but 2 guys came to measure they said it would be 6 months. So I called several times in the 6 months and customer service told me someone would call me shortly. Finally got someone to call me back and schedule a install. The day of the people show up and the bay window was made wrong. Two people came out to measure and was still wrong. So I waited a couple days for someone to call but no one ever did. So finally got to talk to someone 3 weeks later and said it just arrived I'll call and schedule the installation. They came and installed it but the trim looked like it broke and the globbed caulk and silcone to hide it(which looked like garbage) and the whole top was gapped open. So I sent the pictures to the customer completion team and they stated someone would contact me. No one did they just showed up too my house no call or anything. Terrible service!!
Quality of the windows and of the install process was excellent, very satisfied with that. Also ordered a front door at the same time, it's going on five months since I ordered it, still don't know when it will be installed. Good option for people not in any particular hurry.
The windows looked wonderful.
This is my 3rd time and was disappointed with the condition of the painted Black frames. 2 out of 5 had scratches.
They installed the windows. They were nice and polite. They did the job and cleaned up even though it was raining. They were considerate. I have no complaints.
The product is great, but the people that sell it are awful.
I will recommend Champion to my friends and neighbors.
It's a matter of expenses, but it's better quality.
There are quality control problems in the manufacturing facility. Orders are made wrong and are not consistent
They did a great job installing 4 windows in 4 hours
The Champion Windows sales team did a great job negotiating the best pricing for me because they were very educated and helpful.
The installation team was good. Got right to work & cleaned up after themselves. Love my new windows.
It was a lot faster than what I thought it was going to be. They got to us a lot faster and the job didn't take long at all.
Took 1 year to get our door sets. Was told to expect 20 weeks. I made multiple calls and kept getting the runaround with comments that the doors should be ready in 2 more weeks. NO one bothered to call and keep me updated. And when the doors were finally delivered 1 yr after we signed the quote, there was NO financial discount as an apology for the runaround I got. I was told they couldn’t even take 10% off because corporate would not allow it.
So NO I would not recommend
They windows were manufactured earlier than expected. The team who put them in were professional. And they are beautiful windows.
I really enjoy the windows. Champion Windows of Chattanooga installed them, cleaned them up, and removed the debris. I am really happy with it. I cannot say anymore, as they did an excellent job.
It took a year for me to get my windows , windows were measured wrong and ordered wrong and I have had to waste my time over and over messing with this , and the ones that were installed first were left with no trim for along time , one window was installed and was to small , casing day light to shine threw around bottom of window , so piled up a ton of spray foam to seal , which did not work , made my power bill go up , there should of been a discount on this contract but no , worst service I’ve ever had , sorry for this review but when it’s your money and your time , you think people would take more pride in there jobs , out of all the people that came to my house is the last guy that finished the job , very nice and professional man , that knew what he was doing.
We started out with a problem. They worked well with me about it and we solved it.
The windows they installed are wonderful.
We had a huge issue with our sliding glass door. There was no customer service. There was no professionalism. There was no communication. It took five months for a problem to be resolved.
Very pleased with the workmanship of your windows and the craftsmanship of the workers installing them.
Installers were polite. Job was scheduled around my work schedule.
The install went smoothly and the gentlemen were pleasant and professional. They told me what they were going to do and did it and cleaned up after themselves. I am so pleased with the results!
Champion Windows of Chattanooga did excellent work. I was real satisfied with how the color matched on my house. Everything was totally beautiful, and I am pleased with the service.
I will never recommend this company to anyone. Poor customer service and they do not finish the job.
From start to finish, from the salesman to the crew was very professional. The salesman went through everything thoroughly including how they make their own windows and the quality of them. The contract was even well orchestrated. I would absolutely would refer them to anyone.