The installers did an excellent job!
My windows are the best things to happen to us here in the last forty years. We didn't even hear the 4th of July fireworks, which was wonderful.
I was pleased by the installation but there was one broken, taped window to be replaced and 2 plus weeks later I still have not heard about replacement.
Champion went over and above just installing windows. I feel like I have a great product.
They did an excellent job. Top materials, quality work and good pricing.I recommend Champion to anyone who needs window work!
They were expensive so I won't use them again. I asked for an estimated price for a window in a door and the price was $4000. That was expensive for a window that small. However, I am satisfied with the windows.
We are very well pleased with the windows. We were very well pleased.
They did a wonderful job. The installers were considerate, and polite. We are very pleased.
The quality of Champion's windows is so much better. We enjoyed working with the staff.
Everybody worked well, especially the installer. He was super good and his help. They did a great job. I'm very happy with the installation and the product. I will gladly refer them to anyone!
Good quality materials, knowledgeable installers.
We are very happy with the final product.
Quality of workmanship was not as I expected- timeliness of response was frustrating a couple of times. We have paid for work (in full) that is still not completed.
We had to wait longer than originally expected for the windows to come in and be installed. And there ended up being a oversight of not ordering a metal flashing that should have gone around the outside of the windows to cover the gap between the windows and the stucco walls. The contractor filled in the area with caulking though. Other than that they look great and we have already noticed a huge difference in keeping the cold air out.
I am totally amazed how much warmer my house is with the new windows. Both bedrooms always felt cold in the winter and hot in summer. I can’t wait to see the difference this summer. The windows are pretty spendy but they made a believer out of me that there is a big difference between contract grade windows and Champion windows. We plan on replacing the remainder of my windows. Love them!!
I would advise on some things when dealing the Champion Windows. I thought that once the project got going, it would be day by day thing till it got completed. But it didn't work like that and got delayed. The time from start to finish was to long. They would show up for a little bit and leave. Then it would be a few days or week before anyone would come back. We haven't taken any vacations in the last 6 months because we wanted to be here while they were working on it. Just took to long for no reason if they would have worked on it daily once they started.
They do great work, they were punctual and cordial and they get the job done in a reasonable amount of time.
The couple that installed our windows were absolutely incredible! They were very sweet,and easy to deal with. I had hardly anything to do when they left. They were on time, worked all day long with no breaks, until it was all done. I would highly recommend them.
We had Champion windows install three windows a few years ago as well as more current work, and we have been satisfied with everything. The workmanship and quality of the product is wonderful. The windows are very high quality, and have made a great difference in how much heat and cold gets into my home. I think the windows are superior to any other product out there.
SOME OF THE WORST COSTUMER SERVICE FROM OUR LOCAL BOISE OFFICE EVER. NEVER ANSWERS PHONES UNLESS YOU LEAVE A CRAPPY MESSAGE, AND THREATEN TO CANCEL ORDER, THEN THEY CALL YOU RIGHT BACK. LACK OF KNOWLEDGE FOR INSTALL TIMEFRAMES IS HORRIBLE. OVERALL A UNORGANIZED COMPANY. BEST PART OF THE COMPANY WERE THE HUSBAND AND WIFE TEAM OF INSTALLERS THAT STAYED TILL 8PM TWO DAYS TO GET THE JOB DONE.
So far I am very dissatisfied with any thing and everything having to due with Champion Windows of Boise! I have not heard back from my sales person, after many calls to him from me. My garage doors have not been repaired after being installed, My two exterior doors have not been scheduled to be installed and it is two months since ordered. No call from our sales person to give us an update, no call to see how everything is, no call to just check in with us. This just another reason why I will not do any more business with large companies. I will from now on do business with small owner owned companies. THEY CARE!!!!!
Quality seems pretty good. I had to take an extra day off work because the contractor's helper didn't show up the first daly. The contractor did get the job done on Saturday with the help of his 14 year old son. Bottom line the job did get done and reasonably happy but the price seems quite high to me but not as ridiculous as Renewel by Andersen. The windows really reduce the heat from the sun and the house seems quieter.
Bron Gailey was very knowledgeable. Very friendly and professional.
Bron was very helpful and professional. I enjoyed working with him. The lady in the office was super sweet and called me back when I needed them. The staff is very helpful and great.
Great crew installed our screen room exactly as designed and agreed to, except for not painting the wood they were required to install to complete the job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Boise as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys