I have already told alot of people about the wonderful experience working with Charles as well as the installers! And how the windows really improved the looks of the house!

I went with Champion due to prior experience with the company in Illinois. The price point on this project was very surprising.

If I am asked by my friends for a recommendation on Window companies, I will recommend Champion and my Sales Rep. for sure

I love the triple Payne and the ease of opening to clean.

See question 16. Also, I had an issue with a window post installation. When you tried to schedule I was out of town and was informed they would contact me the following week to try and schedule. I never received a call and had to reach out again myself.

Smooth process from Brent's sales presentation to keeping us informed of status of our windows to installation.

Wait time from order to install, telephone answering

need to have the measure guy or a person to let home owner know about out door shrubs and all indoor needs to be taken care before installation. The customer support person Sierra Huckeba needs to not lie to customers about sending back emails and when she gets back from 4th to reply to messages and change her message that she would be out of town i had to call several times and leave messages to get a reply. My time is valuable and i would expect more Courtice from a professional company. Your installation crew were great. If not for Sierra you would have hade a 10.

Excellant experience from start to finish including sales person Mike Walker, to Dave Conger keeping me informed through the process, to the installers! Billings went fine as well.

The quality of the window and the quality of install. Very professional.

Informative salesman. Speedy and professional installation crew.

I only gave it an 8 because the job is not yet complete. The salesman and the installers did a good job. We shall see how the repairs go.

I’m very happy with the sales and assembly.

The quality and price points was the selling point1 year ago.

I would recommend only if the company representatives actually responded to phone calls. Good luck with getting calls back.

Not likely!

Installers could improve on their customer service and quality of workmanship.

Defective windows on original install and replacement windows defective. Now being told to wait again and no one has the authority to make it right.

Send properly equipped installers the first time and have accurate measurements taken.

Easy to order and discuss details.

Great communication through out the process

We have had windows installed 2x before and gave a score of 10. Alot of issues this time. We love these windows but serious issues this time around.

I will be glad to recommend Champion to a friend as soon as I have one with a need.

The double hung and the warranty

The front door replacement process exceeded our expectations. Customer service, installation and product quality were all superb.