Communicative and professional through and through!

The service of your employees the pride and quality of their work. The windows are great a quality product I am so happy to have them no noise, no dust , and best of they control the temperature to a comfortable environment.

Great work

Champion windows may be good products, but the company lacks in customer service and customer support.

Two installers worked hard for 6 hours. They were exceptional. All done except screen door had a rip and the bottom stops were cut too short. I have to wait 2 weeks for screen door then a 4 hour window which is ridiculous since if you had done your work correctly I would not be in a position to waste 4 hours

It’s really to early I feel to rate Champion. The up front installation went very well well, but as a new customer let’s see how you respond when a problem occurs.

One of the windows broke after installation same day

Follow up very slow

The team was extremely professional, and I’m continually impressed by the quality of the build.

Salesman did not emphasize how GREEN the tint on these windows are. Also did not emphasize that since all UV is blocked, any plants you have will die. I am not happy with the product but realize I am stuck. The windows themselves seem to be an OK product. They are also EXTREMELY expensive.

Efficient, quick, good quality

Staff are very helpful, install was great. Great product.

Started process in Jan 2024, finally completed in April 2025

Order was lost multiple times, communication was poor (I had to repeatedly initiate most and responses were not consistent)

The extent of your incompetence and lack of professionalism is breathtaking. I ordered windows from you in 2023 and I am still waiting to make right what is wrong. You are apparently incapable of sending the proper part, the one that was repeatedly requested. One of my windows, the left sash, cracked all over shortly after it was installed. You kept sending the right sash and once, what you sent (right sash) was also the wrong color. I stopped counting at 5. Last week Champion people arrived to replace trim. I don't know what they did but the trim is still a different color and a different texture from the other trim in these windows. I doubt that you will ever read this. I doubt that you even care. - Victoria Kaharl, Rio Rancho, New Mexico

Consistent professionalism and concern for my confidence

Once the Material was available, install went fast and smooth

We were told that the windows would be installed in July and they weren’t installed till October with no communication.

The buy 2 get 2 free is a scam. The workmanship was 100%

Very pleased with the whole experience.

way too long from initial order to completion. granted, 2 windows had to be remeasured and ordered, but still too long in my opinion.

Every step of the way, the communication was clear. The installation team was amazing. The windows are gorgeous.

We

I will not put anyone I know through the experience I went through with Champion

While the windows were of high quality it took too long for Champion to deliver the product. I ordered the windows from Champion in August of 2024 and the windows were not installed until February of 2025.