I had used Champion 2 times in the past and was very pleased. This time not so much. The installation crew were not professional and did a poor job. I contacted Bob and he and Sean came back out and made a couple of the problems correct but I have 1 window that is hard to open all the way. I have called and texted Bob and have given him ample time to respond but have not heard back from him. I spent a lot of money with Champion. I would not recommend them to anyone. Dave, the saleperson, was extremely nice.

Yes
We are so pleased with our screen room.

Best Value!

They were promt and professional

Nice work crew and did a good job

I liked the workmanship of the guys that installed the windows. They cleaned upy home very well. Polite and professional

Not that please with my new windows, when it rains, there are thousands of rain drops on windows, my old windows did not do that.

There was an issue with third window measurement being incorrect. I had to wait several weeks for a reorder. It was finally installed March 24th. My final bill that day was $449. Bill showed a scheduled 3rd payment of $1,347 removed. I thought that was for my inconvenience of rescheduling the installation. I was wrong. Champion contacted me to collect the $1,347 which I gave. It was all a little confusing to me.

The sales guy was absolutely exceptional.

Job still not completed and not satisfied so I would not at this point recommend anything.

The sales person, Paul Chiu, was fantastic. The installation was a little stressful. More about that later.

The job was done in the time they said. The workers were on time and did not disappear.

Didn’t appreciate the ultimatum sales approach. Also, the impression was local company and professional installers. One person on the install crew spoke English. The conversations in front of me were all in Spanish. Paid a premium price for less than a premium experience.

Everything was perfect. Love finished area. Better even than I anticipated. Gentleman who did work was extremely professional and fast. He is a perfectionist.

Great communication of the process, quality product at a reasonable prices. Overall a great experience

windows are expensive, get estimates

cleanup afterwards needs improvement. They installed said windows in one day.

Communication was very poor in general. I was forced to repeatedly call for updates, and several times I was told someone would call me back and they never did, forcing me to call again. Entire process was delayed because they didn't have the right phone number in our account, even though we've been Champion customers for over 20 years.
Weird email interaction with a Champion salesperson (Bobby Williams, not Paojen) who kept writing me saying he would give me some kind of deal with no details. I tried to set up a time to talk to him, but it would pass and he would suggest more times. I finally gave up.
Installation was good, except installers brought unpainted quarter round to finish the door and said we'd have to paint it.

I was told two weeks ago that my storm doors were in. I’ve called the installer three times and he hasn’t returned my calls.

The workers were Spanish speaking only. It was pretty impossible to ask questions.

Installers were on time, courteous, and did a good job. They worked in a light rain until it began raining too hard. They waited out the rain and then did some more work. They cleaned up completely.

Better communication with your clients

My window replacement started in late March and after they tried to install incorrect sized windows this summer I am still waiting for corrections to poor installs of the 2nd round of windows. I call and call and get no call backs from the operations manager. Is he gone like the Sales Manger back in June?

Beware the “2 free windows” offer. The price will not explain this offer.

No communication job took way to long and gutters still off