The exterior of the house was not completed to let the General Contractor trim the windows and the seal wasn’t done properly.

I have tried to add a modification (add grids to a window, but despite one of the people here in portland contacting a person no body has attempted to contact me. The job was done very well but If I cant get a simple thing as finding out it it is possible and the cost of adding a grid, what would the service be if i needed to discuss a warranty problem.

Two year process to get our order correct. We purchased 6 windows and a patio door. They made the windows 4 times and the door twice. Huge waste of resources and then they throw the defective windows out. The windows are subpar and show ware in less then 2 months. Construction done by children in a redneck state

Absolutely great price and they really did a good job. I am happy with the windows. They have a little bit of a green tint to them so you can't see in my home which I absolutely love.

No ID on workers, safety issue. Two screens damaged on delivery/install

expensive, but seem to be worth the expense

I had my siding done and it looks great.

Frankly. I fell like 10,000 is probably too much for 4 small windows.. considering it was 50% off that is like a regular price of 5,000 each.. I should have shopped around.

They do a nice job and the quality of the windows.

Everyone I dealt with was friendly, professional, and helpful. They were focused on my requirements and satisfaction.

Wrong window and another window broke within 24 hours. It's been 8 weeks and still no replacements. Quality failures should be a priority in the factory.

The whole experience on the windows has been terrific. From getting the bid from Jason, talking to Brittney and Jenny on the phone, and Max on the install. Great teamwork!

It has been a horrible experience. I was lied to from the start and then ignored when I had problems with the process.

Their professionalism, working with me on payment expectations, quality of the installers and of the windows.

After promising to install the Windows in 10 weeks, It took 6 months to install

Very expensive. I would recommend but tell them to get a second quote before they decide.

No We were told we would receive a tightly mesh screen and were shown this screen and it was demonstrated to us by the salesman by putting an ink pen through the screen causing a hole. He then rubbed the screen and the hole disappeared.. leaving the screen as it was before he punctured it. The screen in the windows is not the screen we were told we would have in our windows. The screens were
One of the reasons we purchased the windows.

Because of our dissatisfaction with James and the way he treated us we would not be recommending Champion Windows. The installers were extremely good

It was recommended I get 3-pane windows, because they are the best. No one told me how heavy they were and I spent too much money for a sliding glass door that I can hardly move because it is so heavy. Champion refused to change out the sliding glass door to double pane glass so, at 72 years old, I will have to continue struggling with this until I sell the house or die. Also, I replaced a window and again paid for triple pane glass. I got one window pane at triple pane glass, the other is double pane glass. Again, Champion refused replacement. I will never buy another window - and I have about 20 to replace - from Champion.

Our house is a lot cooler, heat pump cycles less, PGE bill is lower.

Great customer service.

Very professional and friendly. Came when they said and finished in a timely manner. All together very satisfied except for the loan company that they use.

They have cut down on a lot of the road noise. Waiting to see about the heat bill

Compared to other windows and the hardware, i would say there hardware on the sliding glass door screens are cheap. Keep falling off and the window screens are hard to close

They took an extremely long time to get, and little to no communicating updates without my initiating it.