I'll start by saying Courtney is an absolutely trooper and a very kind person. The Salesman, Russ was more pushy than I care for and didn’t follow up with phone calls like he said he would do. The installers were Perfect. Your contract is questionable. Paying in advance should be abolished. It's a bad practice in my opinion. I had a weak moment and allowed myself to trust. (NEVER AGAIN!!!!!). I'm a senior, recently widowed and Your company had nearly $15,000. Of MY money for 5 months. Your Company made over $300. In interest on my money. I placed my order on August 13th 2025 was told 9-12 weeks till install. The problem with that is my windows weren't actually ordered until October 16th 2025 after I was told they would be ordered after measurement. From August 13th to January 6th 2026. There was a change order in August on a window that I expressly said "I don't want that window replaced" because it was glass blocks and they were fine. As time went on, I called Oklahoma City to follow up. After nearly 12 weeks of waiting, I could NOT get a concrete answer about the progress. In mid-December I called Great Day Improvement and got immediate answers about when they were ordered and when they would ship. Funny thing don't you think. Finally got my windows installed January 6th and 7th 2026. I was overjoyed with the installation. Joe and group of men installing were very friendly, quick and efficient. I do hope the windows and your warranty are as good as I was told. It remains to be seen. Furthermore I'd say your Oklahoma district manager (look him up in my paperwork) Flunked Dale Carnegie. He is not a people person. I'm really put out with him over the final payments and Company Policy / Greed. Especially after this entire scenario from the very beginning. I was not treated well or fairly and I’ll never recommend Champion Windows.

The salesman showed me the difference between regular glass like the one I had and champion glass- actually had me feel the difference. That is what sold me. My new front door glass that was installed is every bit as cold as my old door. Wish I hadn’t made this purchase. I believed the salesperson.

Install crew didn't seem very professional. They overall job was messy. Had to wait a month for someone to come fix it only for him to tell me they would have to come back.

Na

I am very satisfied with the work done by Champion. All appointments were kept and the workers were always on time.

The windows are beautiful and functional, the installation was flawless and fast, the time between purchase and install was only about 5 weeks. The installers were great! I heartily recommend Champion Windows. Nearly forgot, they left my yard and the areas they were working in completely cleaned of debris! Not even a scrap of old putty was left on the ground.

I contacted Champion Window with the belief of advertising buy 2 windows get 2 free. Didn’t happen.. charged for all 4 windows

Great product, great special.

Stephen and Scott worked nonstop and did great work. Very clean in every aspect. Very satisfied with everything they did.
Thank you very much.

The company in Ohio that makes your windows needs to clean the manufacturer sealant off before shipping. Customers should not have to spend money and time cleaning off sealant from the windows after spending thousands of dollars.

It took months to get the project started. It was very expensive.

Services rendered in a professional manner - On time. Good communication. Respectful while in the home. Great product.

Easy to work with, answered my questions

Professional in every way but quite expensive.

you measured windows wrong 2 times.

The project was supposed to take 4-5 days to complete, it took 5 months.

The unit was too expensive for the quality. It took 4 months to even start construction. We had been told it would be up within 2 months.

Customer service AFTER sale sucks .

Beautiful work, hard working installers

The crew - Antonio, Hugo, Hose, and Andres - did a wonderful job. They were very professional and worked hard in the Oklahoma heat to get the job done on time and before rain moved in. My house is in showcase condition. I love it.

Champion did a great job, it's so perfect the way I want it.

On time

Great people and excellent work

Price and time you have to wait

Took too long/ not done in a timely manner.