We were given a price for the building of a sunroom. Champion returned in a couple of days and said the quote was inaccurate. Champion needed more money. We wrote a check for over $2000 and had them sign that this was paid in full. We asked for a completion date. They told us middle of June. We did not hear anything and on July 7, I texted Marty. We did not hear from him but the concrete crew arrived the next day. We were pleased with the concrete team. The Champion construction team arrived later. My husband noticed that the glass in the doors was cloudy and no amount of cleaning could make them clear. This was the last week of July. It was determined that the glass was defective and needed to be replaced. This is the first week of October and we still have not had the problem corrected. We were told that it could take 8 to 12 weeks for new glass.

The whole process was very professional

I liked the quality of the product

The siding part of the job was okay but the workmen left several things undone.
The downspouts were not reconnected correctly. The screws securing the hydrant were
not replaced. The drip line was left unsecured in several places. The door to the crawlspace
was not replaced correctly. These items are particularly upsetting considering the high cost
of the installation.

Another disappointing aspect of the job was the inability to communicate with the workmen. None spoke English.

The communication is none professional from the sales representatives. They do not follow the contract that is signed. They have a third party to do the job and they don’t follow the measurements that is put on paper. There was never an inspection of the work that was done. My gutters are not put back the way they should be. No I will not recommend any one to use Champion. The sales representative does his own side jobs with the clients to make his own business/ money

First salesman used an app to measure windows. It gave inaccurate measurements so I requested an experienced installer to remeasure. From then on I was pleased.

Installation was great, workers were respectful and did quality work.

Very professional, hard working, went above and beyond for my project. From Kyle, Gary, Adam and Scott all great! So pleased.

Didn't know, and wasn't told, that exterior colors are painted on, and not solid color vinyl. There is overspray on both interior and exterior glass on every sash, and paint in exterior corners where poorly masked.

Overall, it was a very enjoyable and positive experience.

The quality of your product is exceptional!

Everyone i dealt with were great and my windows are beutiful.

They were very professional and courteous. Lynn Swann was in particular was very helpful when the install turned out to have a few issues. She was instrumental in getting those issues resolved. The installation crew were great, except that they left a lot of nails, snippets of vinyl siding and trash strewn around. They cleaned up much better when they came back out to do the needed repairs.

Not pushy salesman. Very knowledgeable and helpful.

The windows are good quality and were installed promptly and professionally

It didn't turn out like the advertisement on television. I ordered seven windows, and I did not get the seven free windows. They charged me $15,500.

It was a pleasant experience

Quality and kind go great together !!

I would definitely recommend Champion Windows to friends and family! I was dreading replacing my windows, but I new it had to be done and Champion made the entire experience painless. Thank you Champion for a job well done!

Yes, we would recommend. The only negative was calling their customer service.

Everyone from the sales rep to the installers were courteous and professional. The process went smoothly because everyone knew their jobs.

the people that we dealt with were very good at their jobs. everything was clean and it didn't take them long to install the windows. we are very happy with our choice !!

Salesman was very knowledgeable and did an impressive demonstration. Install crew did an excellent job from start to finish.

The quality of the door is very very good and the installation crew was meticulous

They do what they say if they're going to do it they do it and they tell you how you do it and the answer every question you want to ask and they're very nice and polite and the quality

Everyone was very nice and friendly, very courteous. They took their job serious and did it right. I have NO complaints about any of their work or work ethics. I would be happy to recommend them to anyone who needs window replacements or new windows for a new house. Congratulations on being a great company!

Excellent from sales to completion of work! Definitely will recommend!

A good experience from start to finish. I will highly recommend Champion Windows.

These windows are top quality and the entire crew was wonderful during the installation.

as far as recommending Champion for the window performance. I would not rate that at this time. I have only had this product in my home for about a week at the time of this review so I have not experienced any "cost savings" as of yet. I think to review the product and if there is a return on my significant investment would require a few of months to see how the windows look and wear over the next few months and also if I see any cost reductions in the utility bills

We now have a beautiful, efficient picture window. The workers were able to prepare the opening and install the window sections less than three hours. We were pleased with the whole process from ordering to installation.

Everything from beginning was exactly as the contract stated. The crew that came were so considerate
And finished in their stated time and loaded every piece of window and scraps. Very professional.

from beginning to end, I was so impressed with the whole process. I appreciate knowing why these are good windows and the up close look at how the windows constructed and the demonstration of how they operate.I like the follow up information that showed how to care for them. I was glad to not be pressured into deciding to do these new windows. It's a great experience. The installation team were just amazing.

The entire team was great, from sales, to office staff, and installation crew. I would highly recommend Champion Windows to anyone looking for a quality product at a fair price.

They are very professional and courteous. They kept us informed on each step that was taking place.

Great overall experience!

Champion Windows of Lexington did a great job in working with me to achieve my home improvement goal. The people were friendly, professional, and answered all my questions. The build quality of their product is excellent.

Everyone was friendly, punctual, professional and respectful.

8-10 week contracted job took them 8 months 17 days

Everything went as explained by the salesperson.

It started out alitle rough but it ended great! The whole process went well except for the time period from ordering them to getting them but the delay was because new technology was being installed at the factory where they were made. That would only make the future windows to be made even better & hopefully faster. The process took alittle while but I love my new windows!!!!!!! I will definitely use Champions again & I recommend them to anyone who needs windows, siding, or a sunroom!!!!!

I would not recommend Champion Windows because of the time it took to receive the windows and I reached out to Customer Service several times and was told they would call me back and never received a call back.

Have concerns about one window

The windows appear to be as advertised. Since I have had them less than a month it's hard to say at this time f they are going to help cut back utility costs. The installation looks very solid and the installation crew did a very thorough and professional job.

You are great at your work. Your Installers are nice Kind clean up about themselves very good and are they're fun to be around. That means a lot to the person who's having they're workdone., they cost a lot. Yes, but you stand behind.your product and that means alot part of my windows I have had house have been in there 25 years, at least. And you've stood by those. I have had pains that leaks. You come measure it and you fix it. Thank you.

Still waiting on problems to be fixed

Professional from every step of the process

quick and thorough. completed the job beyond my expectations

The work and quality done was exceptional!!

Just had our last seven windows installed. Crew was very efficient, left no mess in house or yard worked as a great team together. Windows look and operate great. Great waranty