There was no heads up about when the installation would happen. The workers just showed up one day. Never r heard a thing from corporate until they wanted the second payment.
More top level communication would go a long way.

I took a day off work for the door installation and you guys completely forgot about the appointment. And I had to reschedule and take off another day of work.

Always great experience

Windows were nice and the lifetime warranty is even better

We are very pleased with the workmanship of those working on our sunroom. We are very pleased with the quality of the materials used.🤗

The crew that built my room were excellent, hardworking, courteous, and treated the project like they were building it on their own home.

Quick install

I paid for the door and wrote a check right then. A month later, I was still trying to get the patio door installed. It was totally unacceptable. I have had windows installed in other homes, but never a patio door, and that is why I went with Champion. My bank notified me that the check was cashed with a matter of 2 hours when I wrote it. I did not want them to hold on to it, but that was in March. As of the middle of August, I still did not have the door. Anytime someone would call and say this or that, I would contact the person they told me to, just to get a message that the mailbox was full on every single one of those people's numbers. They cashed my check, were drawing interest off of it, and I had no door and no one to answer the phone.

Price is exorbitant. My 4 windows were supposedly about $15000. After razzel dazzle they were about $8000. Most of my friends couldn't afford that

Product has been great so far. Installers were excellent.

After the windows were installed we was told by an employee that they had completed installing the windows.
However, they will need to return to replace the back patio sliding door screen.
My husband was told that there was a problem with the wheels. And that they would need to bring another screen door out. But this never happened. We were also told that they will be coming back out to clean the window frames and windows sails. I had to clean them myself. Tell this day we do not have the screen to our back siding door. The windows and the back sliding door was installed in June, it is now September. My husband and I have both have reached out to them and was told that they're were going to replace and put in a new screen door, this has not happened.

If someone asks for a good door company I would recommend you.

Took very long from buying to installation. Called multiple times after install no return call poor customer service after the sale

The product quality is great! The communications and install definitely could use some attention.

Luis was great to work with! He kept the crew busy.

Great product and service

It's a beautiful product. Seems very well made and has useful, practical features

Good quality windows

Smooth process from start to finish!

could not get any customer support to answer our questions. Faulty screen door needs replacing and windows were covered in glue deposits

Communication after the handshake. Would like more frequent updates.

Windows were white should have been black no response from champion windows

Salesman was great. Windows were done ahead of schedule and installed by our schedule. Well done!

Everyone was very professional from salesman to installers.

I like the products I have received and the installation but the door they created opens the wrong way from what design choice I made.