The communication during this whole process was abysmal. The installation scheduling were last minute requests on both occasions. Cost was only clearly communicated one time, which was at the estimate and payment expectations were not explained.
My biggest issue was I was under the impression, based on what I was told by the completion team, that I had payed my final payment only to the receive more outreach for an additional $90. For a $30,000+ job I received calls, texts, and mail with threats and late payment notices very quickly over a $90 mistake that was no fault of my own. This company did not operate, to me, like a large scale business and I was very disappointed in the administrative aspects.
All that being said, the work on the home was great and the product is good. I have no issues with the installation team or the work that was performed.

They did a great job on my project.

They did everything they said they were going to do on time and very professional about it. Stayed in touch with me through the entire process. Very satisfied.

They did a fine job adding windows and two wall to our sunroom.

I’m a huge stickler for keeping promises/appointments. Those were broken multiple times thru the process. I feel like I should receive some kind of refund for the money lost on the multiple days my husband or I stayed home to greet the team.

I have been so pleased with Champion. We had windows and gutters installed and everyone has been professional and courteous. We love the expertise and they cleaned everything up.

Very helpful salesman and installer

Quick, great work and very professional

I like the professionalism and the warranty

The professionalism of the workers. They were kind and helped each other. Polite,
neat and clean. Pleasant project!!!!

They met our needs and our budget.

Customer service was less then stellar and status updates from the initial purchase until the installation would have been appreciated.

This was the second time we purchased windows from Champion and enjoyed a great experience once again.

The windows were ready ahead of estimated schedule

The whole process was fairly quick and painless, with little disruption. The price is reasonable and the product is great! We just LOVE our new windows and doors.

From ordering the windows to installation, was seemless. No complaints. They all took pride in their work.

Our new windows look amazing

Excellent sales representative and pleasant experience. Great job on installation and very friendly installation and knowledge on everything.

Great TEAM you provide from start to finish....

They did a good job overall. The windows look nice and well installed. Had to ask them to clean the windows after they were done, but they did a good job. A couple of screens nicks needed to be repaired which they did on request. Overall, a good job.

Execution, Quality of product is superb.

Installers were super nice, efficient and knowledgeable.

Scheduled

Everyone from the company was very professional.

Precision and great looking doors love them
High quality 😃