I love how my new closet looks. I wish I had completed this project years ago. Great people to work with. Mr. Kahn was the best.
Everything was handled professionally and with care and concern for my needs. They were able to take unusual spaces and maximize them with creative solutions and excellent results!
The person who came and gave me the estimate spent a great deal of time with me. I was satisfied that she knew everything that I would need in the closet!
Absolutely 100%. The customer service, the plan and the cost was better than the competitor.
Concern For Needs - Cheryl took time to really consider how much hanging space I previously had and tried to match or better that. She also took into account what was being stored up top and what could be better or more efficient ways to do so.
Problem Resolution - Cheryl was very patient as we redesigned my space more than once to really meet all of my needs.
Deciding Moment - After she presented her initial plan. I could tell immediately that she put so much time and thought into it. I received a quote from another company as well and they emailed me their plan the same day as they came out. With Cheryl, she came out and said it would be a week before she had something to show me. At first, that was discouraging because the other company was so quick, but wow could you tell the difference with the amount of time and effort she had put in. I learned that 'turn around time' does represent effort and creativity.
New Space - It is fantastic. It's the same four walls, but I have so much more space and it is beautiful.
Cardinal closets was fast and efficient at a very good price
Deciding Moment - They offered a great price and a quick installation
New Space - Everything has a place and is so organized
Additional Comments - Cheryl and her staff were friendly and very accommodating
Kristi was extremely knowledgeable and helpful.
New Space - It looks amazing! We have tons more storage and the closet looks like it is out of a magazine
Deciding Moment - Our designer Kristi was able to create designs that we could see virtually. Being able to visualize the finished product was the best.
New Space - It always feels great to be organized!
Additional Comments - Cardinal Closets has been our best customer service experience during our move. I’d recommend them to anyone for their quality and service.
Deciding Moment - After talking to Steve on the first consultation, we realized that Cardinal Closets was the right company to use.
New Space - Everything is more organized and looks really nice.
Fantastic service and exceptional product. Steve was great to work with and made it so easy. The installation team was top notch. You should see our closet! It’s fantastic.
I am so pleased with every step of this experience. Very happy.
Concern For Needs - Steve was so patient with questions and changes.
Sales Addressed Concerns - He truly listens to your needs and wants you to be happy with your design.
Installation Crew - Very quiet and cleaned everything up.
Quality Of Workmanship - My closet has carpet and very nice baseboards, I did not want to remove these. I like this design that allows that and also ability to vacuum.
New Space - Easy to find and match my wardrobe. Love the 5 drawer chest.
Additional Comments - Should have done it sooner. You will enjoy.
Deciding Moment - She kept giving us multiple versions and drawings, with prompt revisions, and that convinced us.
New Space - It has made our lives easier.
Additional Comments - We were very pleased and have recommended Cardinal Closets to our friends.
I'm very very happy with their entire process.
Deciding Moment - After our meeting to go over the product we realized they could solve your problem.
New Space - I'm very very pleased with the results.
New Space - I’m in love with how beautiful my closet is!
Cardinal Closets did a great job from planning to installation.
Communication - Steve communicated with me all along the way and followed up afterwards to make sure everything was to our liking.
Problems Before Contacting Us - other closet companies would not talk to me before coming to my house and measuring. It was nice to be able to just sit down and talk through ideas without having the commitment of someone coming over to measure
Deciding Moment - Walking through all of the options with Steve's cutouts really made me feel like this was a well thought out and custom solution
New Space - My husband loves it. There is more than enough room for all of his stuff and he doesn't leave it lying around!
Additional Comments - Cardinal Closets did an excellent job installing my closet in my new home. I would highly recommend them to anyone. They are very professional and affordable.
Deciding Moment - Almost immediately. Great showroom.
New Space - Never thought a closet would make me smile, but I do every time I see it.
Communication - Steve kept me informed throughout the project
Deciding Moment - The first time we met with Steve he displayed a good knowledge of how to best use our space
Additional Comments - Everyone we dealt with was very professional and I highly recommend them.
I love the way Cardinal Closets was able to simplify my life. I love my new closets. I would do it again if I had to.
Problems Before Contacting Us - My closets would not hold all of my clothes. I downsized and the closets only had two horizontal shelves in them.
Deciding Moment - My very first meeting with Steve, when he showed me all these cute ideas that he could do with my space, made me realize that my problem could be solved. I had nothing with my shoes before, they were in boxes underneath my bed.
New Space - Some of my friends that have come to see my closets want the same thing done to theirs. All my clothes and shoes are very organized now. I did all three closets because I loved the design.
The quality of the actual product that they delivered, as well as professionalism of installing the closet, the ease of the design, and really executing exactly what we wanted, to make our space more functional. Their reasonable price made the overall experience. We had recent work with other trades and they weren't professional. Cardinal Closets were a breath of fresh air, and cleaned after themselves. It was a seamless experience. They wrote a thank you note to us and sent a Christmas card. Overall, they have great customer focus, and professionalism.
Deciding Moment - I realized that our designer could solve my problem upon the initial meeting, and her coming out and measuring our spaces. We do have fire sprinklers, and she was able to utilize all of the space effectively. One closet has a large air duct, and she worked around that, and met our storage needs. I realized it would be a great investment.
New Space - This was one of my favorite projects that we have done. They took space that was standard, and utilized that space and made our smaller closets entirely more functional. Putting laundry away is easy, as well as storing off season items. It's a breeze having that space be utilized with shelving, drawers, and thoughtful hanging solutions. Everyday is made easier to deal with what could be a mess, but is now organized.
Additional Comments - The whole crew, from Kristi to the installation guys, were professional, respectful, and clean. I liked how they treated our home. They left no debris behind. We loved that level of professionalism, design, the great quality, and the affordable product. Due to Covid, there was a reasonable timeline. They made sure to followup and delivered a handwritten note. Their professionalism went a long away.
They were efficient friendly and knew how to turnout blank space into effective storage for everyday living!
Concern For Needs - She was super helpful taking a blank space and making it work for us
Deciding Moment - As soon as she started talking about real life with kids
New Space - So great to not be overwhelmed when we enter the space
Budget Recommendation - We received several quotes and felt that Cardinal Closets provided the best value for the closet system we were seeking. The range was vast, but Cardinal fit our budget and our needs.
New Space - Now I have a place to put my things! Prior to our closet being installed, we were still living out of moving boxes, so this has been a tremendous improvement. I feel much more organized, and my clothes/shoes are now stored in a manner that keeps them in great condition.
Additional Comments - Cheryl was very professional and personable, she was very easy to work with. Installers were also professional and timely. I would definitely recommend!
Deciding Moment - When we were presented our options and layouts.
We've been using them for years and they have always done a superb job!
Deciding Moment - The designer made me feel total excitement!
New Space - My life is organized and stress free!
Additional Comments - Steve is a great designer and has always taken care of us! He is very knowledgable and professional!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cardinal Closets as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys