They were very easy to work with, and the installation was seamless. We had a great experience working with them.
Concern For Needs - He was wonderful.
Communication - They communicated very well.
Deciding Moment - We met with Steve, and he showed us the models and how we could use the space. We didn't even change it. It looks great.
Additional Comments - Steve was precious. He's an elderly gentleman and I love that he is still working. He was a delight to work with.
Concern For Needs - Kristi was the reason we chose Cardinal Closets. She took the time to listen to our needs and gave feedback on what may not work as well. She shared her wisdom as a momma since we are expecting our first child and helped us build around our future needs. She was wonderful.
Deciding Moment - Working with Kristi and how she helped us think through everything.
New Space - It’s AMAZING! We have more storage than we expected. It looks like the room should have been this way the entire time. It has been so incredible to have an updated laundry room.
Additional Comments - If you all want photos we’d be happy to send some!
I appreciated his much time Kristi spent with me before the installation. The installation was on time and we’ll done - the cost was 1/2 of what other companies quoted me
Problem Resolution - I needed a rack raised and when I was unable to figure it out - Kristi came out the day after I contacted her to help me
Problems Before Contacting Us - Other companies were not nearly as helpful and were too expensive- I had put my projects on hold until I discovered Cardinal closets
Deciding Moment - When she was able to tell me how much space I needed for certain items and showed me how she could do it
New Space - I can easily find things in my pantry now and my master closet has twice as much usable space
Additional Comments - I'm happy with them. They did a great job.
Deciding Moment - As soon as she showed us what she had, we liked it.
New Space - It looks better. She gave us space we didn't have before, and It's all behind closed doors. My access is easier because my wife is short. The pantry is 1,000 lbs better because it's easy and organized.
Problems Before Contacting Us - I was experiencing a lack of closet space and needed to make better use of the space.
Deciding Moment - I felt comfortable using a local company, and was happy with Steve!
New Space - Everything has worked out well for all of my items.
Repeat customers who have already recommended to others in our neighborhood.
Deciding Moment - They offered solutions that would meet our closet and budget needs in a respectful and positive way.
New Space - I can reach everything, and space feels double the size and looks designer. So thrilled!
New Space - We love our new pantry. It is super functional and frees up space on the floor of the pantry (we can now walk in!)
They are wonderful to work with and really pay attention to what you want. They are really friendly and pleasant to work.
Quality Of Workmanship - The stuff is great.
Problems Before Contacting Us - It was a new construction for us, so the builders just wanted to put in wire shelving. Cardinal Closets had good reviews so I chose them.
Deciding Moment - I was thrilled. He presented options for us that I didn't even know existed. It was refreshing having someone that knowledgeable.
New Space - It looks highly organized.
We love our new closet design. Favorite features are the slide out mirror and shoe shelves.
Quality Of Workmanship - We love our new closet!
Problems Before Contacting Us - Our new master closet is long and rather narrow, which I thought posed a problem. Steve came up with a wonderful solution, and there is even room to spare.
Deciding Moment - I thought the price would be out of our reach. At the consultation however, we were happily surprised that the new closet fit into the budget. It is a wonderful selling point, if we decide to sell in the future.
New Space - It's great! I can see and reach everything. My favorite features are the shoe shelves and the slide out mirror.
Kristi worked with my budget and my needs to come up with a functional and beautiful solution for us.
Deciding Moment - I had had two other companies come out to give me quotes. They were above my budget and not exactly what I needed. Kristi asked me a lot of questions to make sure I was getting what I needed.
New Space - I love walking into my closet and my pantry. Everything is so organized and looks amazing.
Deciding Moment - During our in home consultation, she came up with a solution that fit our needs.
New Space - Much more organized.
It was a great experience working with them, and they did a wonderful job!
Problems Before Contacting Us - The problems I was experience were not enough space and with the wire shelving, there were things that were falling through, and it was not sturdy.
Deciding Moment - The moment happened when I saw my neighbor's.
New Space - My new space is so much more organized, and I have a lot more space.
Additional Comments - They were all a pleasure to work with and did an amazing job!
New Space - I wish everything were as easy as my closet!
Additional Comments - Cheryl and Steve were very good, and I plan on using them again!
I feel like everyone was professional. The gentlemen that installed it were friendly, efficient, and in and out quickly. It was an easy process.
Deciding Moment - I realized she could solve my problem when we sat down, after she presented me the drawing and layout. It was evident that it would meet the needs that I was looking for.
New Space - I can actually see all of my stuff. I feel less anxiety when I go into my closet. I don't have to rummage, or dig through everything. It is more visible.
Deciding Moment - Pretty quickly Steve helped my wife and I lay out a design that looked like a great option for our needs
New Space - Much more organized. A space we actually enjoy being in
Additional Comments - Overall great experience with Steve or designer and the insulation team! professional and personable.. would recommend Cardinal closets to others!
I have already been recommending Cardinal Closets to my friends and family. I think they did a fantastic job!
They did a great job with the small space I had!
Deciding Moment - We didn't know what to put in the space and Kristi came in and solved our problem.
New Space - Life now looks well organized!
Working with Kristi was so easy, she got to know our likes and dislikes - what we wanted in the primary closet & pantry. Plus, she made suggestions based on what we talked about. The installation was simple and the finished product was AMAZING
Concern For Needs - She allowed us time to talk about what we wanted and created a design that met both Shawn’s and my wants and needs in the primary closet
Sales Addressed Concerns - Kristi asked us every day questions to make sure that we ended up with what we wanted
Budget Recommendation - We did go over our budget as we met with Kristi to layout or primary closet and end up adding the pantry. I wouldn’t change our decision to go above the set budget for a second because of the organization on space she created for my pantry
Installation Crew - Leo was great and the final product looks amazing
Deciding Moment - After our one-on-one meeting
New Space - Wonderful, all my jewelry has a place. My pantry is such a happy place - and I have a place for everything from trash bags to pop tarts
Additional Comments - One of the Best experience throughout our home building process, Thank you Kristi
The process was very easy, and the company was efficient and answered all of my questions.
Problems Before Contacting Us - I was remodeling a master bedroom. The original closets did not maximize the space. They came up with a design to resolve this in the existing space and layout.
Deciding Moment - It was at the consultation, then the in person meeting, and when Steve showed me the rendering of his recommendations and plan.
New Space - I love it. Life looks more organized now.
Additional Comments - I would highly recommend them. Steve was wonderful and pleasant, and he made the process easy and painless.
Cardinal Closets was very professional and very efficient.
Deciding Moment - The moment I realized the designer could solve my problem was when she came in and actually put the plan on paper and then explained it. When she made me actually visualize it.
New Space - Well, I'm looking at my closet as I speak to you and I'm extremely happy and extremely grateful.
Additional Comments - I am very, very satisfied. I am definitely going to deal with you guys in the future. I might need some more parts for this layout. It's awesome, in the little space if you looked into my closet of how it was before and now, same space, I actually have room for all of my clothes and space to spare for my pants. Space that we're not even occupying.
We are so in love with our new pantry space! It was made a huge difference for storage in our home. We can’t wait to do more spaces with Cardinal!
Sales Addressed Concerns - Kristi was so fun and awesome to work with! Her design was perfect!
Budget Recommendation - Very reasonable cost!
Communication - Excellent communication. They were even able to get us in a week early.
Installation Crew - Did a great job! Quick and great work
Problems Before Contacting Us - We had a large but empty laundry area and no pantry storage. Cardinal gave us amazing storage space
New Space - We love it so much! Kristi designed it so my son has access to his snacks at the bottom and so much storage all the way across the wall.
Deciding Moment - Cheryl's hand drawn designs are pretty impressive. I like that she took time to go over everything with us in detail for all 4 closets.
New Space - Pretty great!
They exceeded expectations of our master bedroom closet. They listened to every need we had. They did a really good job.
Deciding Moment - After the options she showed us, we really realized what we could get.
New Space - It is organized and clean now that I'm using my new space.
Deciding Moment - We realized design could solve our problem when Cheryl Meyer came to do the consultation.
New Space - Our closet is much more organized, easy, and simple. It's practical, and they maximized our space. We have an older home and the closets are smaller, so they did a great job providing solutions for our space!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cardinal Closets as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys