My experience with the Cardinal Closet Team members was --Excellent. From design to operation to instillation, they all embraced providing quality customer service. Their experience gives them a competitive edge.
Excellent service!
Kristi got back to me quickly, was very personable, and even came out to help me design my space!
Concern For Needs - Kristi listened to my needs and even had similar issues with her own kids and their spaces.
Sales Addressed Concerns - Kristi worked with me, throwing out ideas and recommendations to help me decide the best and most budget friendly closet for my daughter’s very small room!!
Budget Recommendation - They were very budget conscious and made sure to let me know the exact cost of anything I looked at!
Installation Crew - Very professional installation. Looks amazing!
Quality Of Workmanship - Excellent quality. Much better than what you can buy at Lowe’s or Home Depot to install yourself. Don’t do that! Call Cardinal!!
Deciding Moment - Customization options! The ability to add as many drawers as I needed, and in different sizes, as well as lower and upper hanging! My daughter actually has more hanging room with a dresser in her closet that she did before!
New Space - We were able to store all of my daughter’s clothing inside her closet, giving her room for a desk!
Additional Comments - I love that this is a local family business. And, they did an excellent job through every step of the process. Sure, I could have gotten a closet system off Amazon, from Home Depot, Lowe’s, or even Wayfair, but they would not have fit the same and the quality of those items is subpar. If you have it in your budget, choose Cardinal Closets!
Concern For Needs - Kristi listened!
Sales Addressed Concerns - She did a great job!
Deciding Moment - When she told me to remove the door!
New Space - So much better! I was able to take free standing storage out of bedroom as everything can now go in the closet. Also, I can now see my shoes
Additional Comments - Kristi was very professional and personable. Love my new space!
We are a multiple-order customer and have been pleased each and every time.
Problems Before Contacting Us - The problem we were experiencing was a lack of storage space.
Deciding Moment - It was pretty quick that we realized that our designer could solve our problem. She is a pro. She has been doing this a long time and is very good at her job.
New Space - We are more organized with our new space. It is much more aesthetically pleasing.
Additional Comments - No need to call anyone else. Cardinal Closets is absolutely fantastic—the best prices and best service you can get.
Kristi was wonderful, my new closet looks great! I have never been so organized.
Deciding Moment - As soon as we decided on the design at the store and I saw it in 3D
Cardinal had installed the closet at my prior home for the former owner; therefore, I was satisfied with their product. Once I met Kristi, she made me feel comfortable and allowed me to voice my ideas while insuring I had a great closet system. The design process was fun, the production process went quickly, the install was done with the utmost care. Having my new closet system has made me fall back in love with my home. I smile each time I walk in the room. If I ever move, I will not hesitate to contact Cardinal again. Best money I have spent in years on my home. I feel it will add value when it is time to sell.
Concern For Needs - Kristi listened to what I wanted and insured every aspect and design element met my needs. My expectations were exceeded. She was patience when I changed my mind and in the end, we both felt it was a great system.
Sales Addressed Concerns - Absolutely without a doubt. She answered questions promptly and always followed up.
Budget Recommendation - We managed to stay under my budget and accomplish all of the goals I originally gave her. This included custom colors etc.
Communication - Without fail. We were both on the same page thru the entire process. Kristi made sure I was always aware of every step of the process.
Installation Crew - Leo and Daniel were both great to work with. They each explained the components to me, and we addressed issues on site. Each were resolved to my satisfaction. Daniel cleaned the worksite before leaving and everything was ready to install clothing and accessories.
Quality Of Workmanship - Leo and Daniel both worked hard to ensure each component was installed properly.
Problem Resolution - Walls are not always plum or straight and that was the case in my home. We talked thru each of the solutions until the fix was something I was happy with. Some companies could have just said "Sorry it is your wall and that is how it will look". Not the case here.
Problems Before Contacting Us - My home had wire shelving in each of the main floor closets. Wire is not very attractive and can sag under certain conditions. I knew from the moment I purchased this house I would upgrade the closets. The closets deserve the house and vice versa.
Deciding Moment - I went by the showroom first to ask if I could take home any samples of colors. When Kristi arrived at my home and we reviewed the samples together, I knew she understood my vision and could actually make it happen. I then went to the showroom for the design meeting and once I saw not only her vision but my vision in 3D it was a done deal.
New Space - My closet is so organized now I have everything within view and reach. With the colors we selected it now has a sense of elegance and sexiness all at the same time. It makes me smile every time I enter the room. Before it was just a closet, now it is one of my favorite rooms. I feel like "Lifestyles of the rich and famous".
Additional Comments - I would not hesitate to recommend Cardinal Closets and the entire crew. I had a wonderful experience, and the results again exceed my expectations. I know there are various closet system companies, and some could be less expensive, but you get what you pay for. If having the total experience with quality products and workmanship is important to you, I would at least visit the showroom and allow Kristi to explain how your closet can become another room in your home you are proud to show off. It is not just a room it is an experience.
Cardinal Closets mot only meet my expectations….but exceeded them….looking forward to do more business with company
This is my fourth closet your company has done for me. I have always been pleased with the outcome.
Installation Crew - He did an excellent job.
Kristi was great to work with through the planning process, and we’re thrilled with how much more effectively our space is now able to be used.
Concern For Needs - Kristi was great - asked questions, listened and worked with us when we had feedback.
Budget Recommendation - This service priceless to have better use of our space and significantly improved closet.
Installation Crew - The install team was wonderful! They were on-time, kept us informed, took care of our space while here and nothing but professional.
Quality Of Workmanship - Very impressed with the overall product, and we definitely recommend.
Problem Resolution - We haven’t had any issues (knock on wood!), but I can’t imagine they would not be responsive.
Deciding Moment - The moment I met with Kristi was great, and when we saw the drawings that took our somewhat awkward space and made it SO MUCH more effective for us.
New Space - It’s so efficient - we can easily see what we have and everything has a place for storage. It reduces our time and stress in dealing with our closet numerous times throughout the day. It may be my new favorite room in the house.
Additional Comments - Nothing further to share. It was a positive experience all the way around, and one we’d recommend.
Deciding Moment - Visit to their showroom
New Space - I spent too much time admiring and accessorising it!
Additional Comments - Will have them do more closets!
New Space - Life is easier now.
Additional Comments - They are a great company.
Easy to work with and very timely!
Concern For Needs - All our needs were met!
Quality Of Workmanship - Looks amazing!
Problems Before Contacting Us - Lack of vertical space in both closets. We were preparing for a baby and needed guidance on nursery closet.
Deciding Moment - Meeting at the retail space and going over the plans and looking at the products offered.
New Space - It is great!
Their design plan matched my needs exactly, and the final product was installed perfectly.
Deciding Moment - When she came up with closed storage to hide everything.
New Space - It's much more organized, efficient, and calming.
Deciding Moment - Ease of working with Kristi.
New Space - More storage and better organization.
Additional Comments - Will recommend to others.
I have already recommend you to several of my friends.
Concern For Needs - As soon as she saw my closets she knew what I was needing and wanting.
Installation Crew - The guys were awesome! So friendly and answered the few questions I had. They were very efficient!
Problems Before Contacting Us - My closets are small and only had one shelf and a closet rod. My bedroom closet is very narrow and my hall closet is under my attic stair so neither space was being used to their fullest capacity.
New Space - So much better. My closet is awesome now! So much hanging space and shelves that I can actually fit my clothes in. And my other closets are laid out so much better with so much more storage space.
Deciding Moment - Within 5 minutes
Additional Comments - The entire process was first class, A+ - couldn’t have gone any smoother!!
Deciding Moment - When I went into the showroom and saw their displays and talked to Cheryl, that is when I realized Cardinal Closets could solve my problem.
New Space - Our new space is much more organized.
Very friendly and flexible.
New Space - It's very nice, and it is what I expected.
We are very pleased with the closet they created
Concern For Needs - She was able to put our concerns into a picture that we could understand
Budget Recommendation - The price was in line with what we expected
Quality Of Workmanship - Very satisfied
Problems Before Contacting Us - We had wire shelves and there was not enough room for 2 people. One big change was putting my husband’s hanging shirts above my shorter hanging blouses and pants. There was a small area for dresses
Deciding Moment - I wasn’t sure until we actually hung up our clothes
New Space - We actually have room to dress in our closet!!
Will recommend
Deciding Moment - Knowing cardinal closets are a solid product
New Space - Very pleased
Additional Comments - Great experience
I would definitely recommend Cardinal Closets to a friend.
Problems Before Contacting Us - I was experiencing a hot mess of a closet before I discovered Cardinal Closets!
Deciding Moment - When it became unbearable and depressing to tackle the clearing out, I realized my designer could actually solve my problem.
New Space - I am in love with my closet.
Additional Comments - If I hear of anyone on the search, I will let you know or will send them your way.
Additional Comments - We were so pleased with the closet they designed and installed for us that we will be using them again for a pantry remodel!
The entire team at Cardinal Closets felt like a family during our interactions! They were friendly, professional, and easy to work with. I never felt pressured and they handled everything with care and consideration.
Concern For Needs - Kristi took the time to be a great listener to what our needs were and was very helpful in putting together a plan. We loved that she was able to show us what our project would look like before we made the final decision to proceed.
Installation Crew - Leo and Daniel are skilled craftsmen who took great pride to get everything installed correctly. They also took care not to damage anything in our home during the installation process.
Deciding Moment - During our first visit to the showroom as walk in's and Cheryl was so attentive to our project needs. We knew after meeting her that Cardinal Closets was going to be the answer for us.
New Space - We have plenty of storage for our walk in closet, kitchen pantry and a beautiful home office space!
Concern For Needs - Kristi took her time to find out what we were seeking to accomplish. She asked clarifying questions and listened to our needs.
Installation Crew - The installation crew took great care moving items into our home and was very careful. They cleaned everything up and took away all the debris.
Problems Before Contacting Us - Small walk-in closet needing a system to maximize storage space.
Deciding Moment - It started when we first walked into the showroom and saw the various options.
New Space - It looks fantastic and made our lives much better.