Cardinal was great to work with. Great ideas to redo my closet and such quick turn-around to get it done. Will definitely use their services again.

Problems Before Contacting Us

Problems Before Contacting Us - We needed to update a closet installation Cardinal did for us several years ago, so it would better accommodate our teenager. We were able to work with the same designer to order and install new drawers and details.

They do excellent work and are great to work with.

Professional, knowledgeable, met my needs

It was a pleasure to work with the Cardinal Closet team. Everyone was very professional and courtious.

Concern For Needs

Concern For Needs - Kristi spent time talking with us to find out what design would fit our needs in the space that we had.

Deciding Moment

Deciding Moment - Kristi sat down with us and showed us the design for the spaces that we needed help with.

New Space

New Space - Our pantry, master closet, and laundry closet now have a lot of usable space that helps us keep things organized.

Additional Comments

Additional Comments - I would recommend the Cardial Closet team to help solve your home and garage organizational needs.

Concern For Needs

Concern For Needs - Kristi did a wonderful job understanding my needs and sorting my ideas.

Communication

Communication - They kept in touch even when I was not easy to keep in touch with.

Installation Crew

Installation Crew - The installation crew was organized, professional, super quick, and quiet.

Quality Of Workmanship

Quality Of Workmanship - The workmanship looks great, and I couldn't be happier.

Problem Resolution

Problem Resolution - I had a tough time figuring out what to do in the corner of a small closet, and Kristi helped me organize my ideas into something that would be effective and functional.

Problems Before Contacting Us

Problems Before Contacting Us - My daughter's closet had a really little closet holder from Target, and had too many things on it. It was unsafe, unsightly, and there was not enough storage. Now I've covered all of those things.

Deciding Moment

Deciding Moment - I realized Kristi could solve my problems when she showed me her little pad with the 3D rendering. I wanted to swap my closet around, and she could move those things around, and I was so impressed. The 3D rendering was very useful for me.

New Space

New Space - Life is great with my new closet, and my daughter is much more organized with her sports equipment, dirty clothes, and shoes. It's a game changer for her bedroom.

Additional Comments

Additional Comments - They were very easy to work with. Cheryl listened to what I wanted and answered my questions. I had specific ideas in mind, and she was very helpful and professional in dealing with that. They did a very good job with planning. Her husband and the other guy who installed the closets did a great job.

Concern For Needs

Concern For Needs - Kristi spent at least an hour getting to know who I am, discussing my life, dreams and intentions. This is huge when designing your personal space. She created beyond my ability to envision.

Installation Crew

Installation Crew - I cannot remember the installer’s name. He took the time to install the under the counter light I purchased. It’s the little (for me huge) things. 😃

Deciding Moment

Deciding Moment - I do not envision, so I relied on who Kristi was and what she presented. I was beyond pleased when it was completed.

New Space

New Space - I am still in the process of organizing over 10 years worth of writing pieces. But now I can do my Bible studies and any time I need to get away to write it’s just my space and I absolutely love it!

Strongly agree....courteous and practical

New Space

New Space - total difference. Everything is organized and looks neat

Additional Comments

Additional Comments - I contacted 3 establishments. Cardinal Closets had the most practical design and price.

All of the people at the company were amazing and helpful!

Concern For Needs

Concern For Needs - Kristi was super!

Problems Before Contacting Us

Problems Before Contacting Us - I was experiencing a lack of shelving in my new closet in my new home.

Deciding Moment

Deciding Moment - We realized the designer could help us when we walked into the store and looked at the product.

New Space

New Space - It is very organized, and we have more space!

Additional Comments

Additional Comments - Cheryl, Leo, Danny, and Kristi were very professional and personable. It was a great experience with their knowledge of closets.

Additional Comments

Additional Comments - They were very professional and did a great job. I have already referred some of my friends to them as well.

Everyone is fantastic and we are very happy with our custom closet!

Deciding Moment

Deciding Moment - The first time she came to review our project(s).

I worked with Kristi. She was great and had wonderful ideas.

Problem Resolution

Problem Resolution - I did not have any problems.

Problems Before Contacting Us

Problems Before Contacting Us - Before Cardinal Closets, we had problems with the closets being poorly organized.

Deciding Moment

Deciding Moment - I realized the designer could solve the problem when I talked with her.

Additional Comments

Additional Comments - The computer model they showed me was wonderful. It helped me visualize what it would be like when it was done.

Cardinal Closets was incredible from start to finish on our master closet. Kristi answered every question we could throw at her as well as gave us a dozen different options all within our working budget. The entire team that we worked with was quick to answer, honest, and very helpful throughout the project. We even got our closet install a few weeks early! The space looks so much better, is way more organized, and we will never have a closet without this system in it again. Thanks all!

Concern For Needs

Concern For Needs - Kristi was fantastic and honest with us during the whole process. It was great and incredibly helpful.

Installation Crew

Installation Crew - Leo was super nice, efficient, and great at what he does. He was in and out and the install looks great.

New Space

New Space - The new space makes a huge difference in our closet. The room looks bigger, is easier to find things in, and is a huge quality of life improvement from our previous closet setup.

Great company, price, product and service and glad to support a local business

Deciding Moment

Deciding Moment - In the initial meeting

New Space

New Space - Much better as far as organization and aesthetics

Many people think custom closets are too expensive, and they can do it themselves cheaper and easier. We found Cardinal Closets to be very competitively priced and while we could have installed ourselves…why would you, when professionals will do it. Plus there’s no worry that the screws are going in correctly and the shelving won’t collapse.

I am satisfied with their work. Cardinal Closets provided me with a friendly and personable salesperson. The installer did a great job.

Problems Before Contacting Us

Problems Before Contacting Us - It was a non-functioning closet being used as a pantry. Things would get shoved to the back and sides and be out of sight. It is now all in front of me, and there will be no excuses for not knowing where something is.

New Space

New Space - I need an organizer now, and they have provided me with the name of someone. It is rethinking the entire kitchen setup. I have this wonderful extra storage and am now going through all of my stuff to make sure I am making good use of my pantry. I am happy.

Additional Comments

Additional Comments - The installer was awesome. He was very knowledgeable and figured out a possible issue. He was able to work through that, and I did not have to get involved. He knew what he was doing and was in and out. It looks great.

Deciding Moment

Deciding Moment - It was a Christmas gift because I was building a house.

New Space

New Space - Life is more organized now that I am using my new space.

New Space

New Space - We have optimal use of storage in all 3 closets which improves our day to day life. Worth every penny!

New Space

New Space - Our pantry is great. Small appliances all in one place, our kids can get their own snacks and plenty of space for everything else. Also, our coat rack is exactly what we wanted.

Additional Comments

Additional Comments - Look forward to the next project!

Concern For Needs

Concern For Needs - Kristi understood the space and was willing to fine tune the design when requested

Sales Addressed Concerns

Sales Addressed Concerns - Great designer, knowledgeable about the system, very patient & followed through into the final installation

Problem Resolution

Problem Resolution - Quick response & Kristi personally made some hanging rod height adjustments after initial installation

Problems Before Contacting Us

Problems Before Contacting Us - Other system suppliers were not as experienced or professional as Kristi.

Deciding Moment

Deciding Moment - During our first meeting; as an architect, I knew right away Kristi knew what she was doing

New Space

New Space - Can see everything and not struggling to find what we need. Simplified our lifestyle

Additional Comments

Additional Comments - Kristi was great, Six star rating out of five. Would highly recommend !

Problems Before Contacting Us

Problems Before Contacting Us - Before Cardinal Closets, my closet was unorganized and chaotic. I was not making the best use of the space.

Deciding Moment

Deciding Moment - It was great when my designer could solve my problem.

New Space

New Space - My new space is more functional and usable.

Additional Comments

Additional Comments - They were keepers when it came to the competitors.

Kristi was very friendly and knowledgeable about how to organize my pantry given the small space that I had to work with. She helped me figure out what options were available to satisfy my needs and now I am very happy with the results!

Problems Before Contacting Us

Problems Before Contacting Us - Previous closet company designed something in 20 minutes. My clothes would have never fit into the space they designed.

Deciding Moment

Deciding Moment - I realized I had a real professional closet designer when Kristi told me we were going to count all my clothing items.

New Space

New Space - It certainly makes getting ready to go places much easier. I can actually find the articles of clothing I am looking for. They are at my fingertips.

Additional Comments

Additional Comments - I am extremely pleased with the quality and workmanship of my new custom closet. The drawers are so easy to open and the whole system is very sturdy and well constructed. Kristi gave me everything I needed. I am thrilled beyond words!

Problems Before Contacting Us

Problems Before Contacting Us - Lack of storage available in closets

Deciding Moment

Deciding Moment - Immediately

New Space

New Space - Much more organized and we have room to spare

Additional Comments

Additional Comments - From beginning to end this was one of the most positive experiences we’ve had working with a home improvement company. Thank you for your expertise, professionalism and making us feel like family.

All our projects with Cardinal Closets leave the space better organized and way more functional than before. We are so happy.

Problem Resolution

Problem Resolution - Kristi was very responsive as some of our initial design plans changed during the course of our project. We love Cardinal Closets

Deciding Moment

Deciding Moment - Able to visualize effective closet design to provide hanging space and organization

New Space

New Space - More efficient and attractive

Additional Comments

Additional Comments - Great and timely installation

Deciding Moment

Deciding Moment - Layout allowed all belongings to fit into one space/closet

New Space

New Space - Organized

Cardinal Closets designed us the closet of our dreams! The staff is courteous and friendly. The installation team was on time and the process took exactly the amount of time they said it would. Our closet is so organized now and we even have extra room to grow!

Concern For Needs

Concern For Needs - Cheryl was fantastic! She sat down with us and designed a closet system to fit every single concern we had. We were nlown away with the end result. It was better than we could have even imagined!

Sales Addressed Concerns

Sales Addressed Concerns - Cheryl was able to answer every question we had and open to all the ideas we wanted for our closet system. She was always upfront about any fees or upcharges involved in the planning of our closet system.

Budget Recommendation

Budget Recommendation - Being a family-owned and operated business, I feel confident the price we paid was very competitive compared to big-box companies.

Installation Crew

Installation Crew - The installation team was professional and friendly. They showed up on time, finished on time, and had with all the equipment needed to do the job. They were also careful not to damage walls or shelving materials.

Quality Of Workmanship

Quality Of Workmanship - Our closet system is perfect! I never imagined we could be so organized. It was the best decision we ever made!

Problem Resolution

Problem Resolution - We didn’t have any problems but when I changed my mind about the location of a belt rack, Cheryl was very helpful and emailed me instructions!

Problems Before Contacting Us

Problems Before Contacting Us - We had a complete collapse of our master bedroom closet. It was so overwhelming to see all of our belongings on the ground. Cardinal Closets really helped us get organized and we couldn’t be happier!

Deciding Moment

Deciding Moment - Once we met with Cheryl at the showroom and she explained the different selections and prices, and that they were a family-owned business, we knew Cardinal Closets was the right choice for us. And we would not hesitate to use them again in the future!

New Space

New Space - Every time I walk into my new closet space I am filled with joy instead of stress and anxiety. And I love looking at my wall of shoe shelves! It’s truly my happy place!

Additional Comments

Additional Comments - Anyone thinking about a new closet system, run, don’t walk to Cardinal Closets. It is truly an investment you will not regret. I also recommend installing the pull out laundry system if you have the space. It is a Game Changer! Thanks Cardinal Closets!

I highly recommend Cardinal closets. It’s a local Louisville based business with a great showroom that is convenient and in a central east end location. Cheryl was wonderful in store explaining my options. She then made a timely appointment with my at home. After we settled on what design was best, I had installation within 2 weeks! It was flawless and seamless. Thank you for creating a great space maximizing all aspects and making me feel finally organized with my new beautiful closet.

Budget Recommendation

Budget Recommendation - Cheryl worked within my budget range and I still received a beautiful closet!!

Deciding Moment

Deciding Moment - Cheryl was extremely helpful and and expert at maximizing the space I had to work with. I was so pleased with the results!

New Space

New Space - It’s been so wonderful being more organized and feeling good about my closet space! I am truly satisfied!

Additional Comments

Additional Comments - Leo and his crew were so professional, kind, helpful and experts at the installation! The process was flawless!

This is our second install with Cardinal Closets and they are fantastic to work with!

Concern For Needs

Concern For Needs - Cheryl was helpful and responsive to our requests and needs.

Communication

Communication - Cheryl was very communicative and helpful in scheduling our install.

Quality Of Workmanship

Quality Of Workmanship - The closets look great!

Problems Before Contacting Us

Problems Before Contacting Us - We needed better organization and Cardinal was great in helping us with this.

New Space

New Space - Our closets look great and provide us with much needed organization.

Additional Comments

Additional Comments - We enjoyed working with Cheryl, her knowlege of design was really helpful to us.

New Space

New Space - It’s beautiful!! Totally different room! It’s neat and bright! Dream come true!🤩🤩🤩 I love going in there!!

Additional Comments

Additional Comments - Cardinal is awesome! Room looks amazing!

Concern For Needs

Concern For Needs - Kristi was wonderful and helped us plan accordingly. She gets a 10 for customer service.

Installation Crew

Installation Crew - Installer was great. He gets a 10 too.

Problems Before Contacting Us

Problems Before Contacting Us - Terrible wire racks not enough room for pantry needs.

Deciding Moment

Deciding Moment - We knew that the space was there but used incorrectly.

New Space

New Space - Just love the space not cluttered at all. All our needs were met.

Additional Comments

Additional Comments - Would recommend to anyone.

Problems Before Contacting Us

Problems Before Contacting Us - Lack of organization

Deciding Moment

Deciding Moment - The minute I met Steve!

New Space

New Space - Suits our needs for all our needs at home!

Additional Comments

Additional Comments - We love Cardinal closets!!! Thank you!

Deciding Moment

Deciding Moment - The designer came up with a design plan that fit the space and needs we had described.

New Space

New Space - I feel more organized and clean without my clothes scattered all over my room.

Additional Comments

Additional Comments - We appreciate the quick turnaround from consultation to installation.

Deciding Moment

Deciding Moment - after seeing the design of our closet system

New Space

New Space - organized, enjoyable, easy to find things

Additional Comments

Additional Comments - great experience

Additional Comments

Additional Comments - Everything was fabulous.

Love supporting a local business! I worried our new home's small and oddly-shaped closets weren't going to hold much. Cheryl reassured me they could help, and I am very happy with the results. Cheryl designed slightly different designs for our three closets so we had variety and could move things around to suit our needs. All of the closets turned out beautifully. We have plenty of space for clothes and shoes, and items are easy to find. I will come back to Cardinal for future organization needs.

Deciding Moment

Deciding Moment - after our first in-person consultation

New Space

New Space - LIFE CHANGING! Our new house is old with very small closets, but Cardinal Closets maximized our spaces without breaking the bank. Not only are our clothing and shoes well organized, they look so nice hanging in their new space.

Additional Comments

Additional Comments - Cheryl was knowledgeable and responsive, so easy to work with. I would come back to this company for future organization needs.

Love it! In budget, timely professional installation and love the look. Will definitely use for any future storage/ shelving needs

Kristie and team were amazing! My daughter loves her new closet space!

I am in love!!! My closet is perfect!

Concern For Needs

Concern For Needs - Kristi worked with me to make sure everything was exactly as we needed it!

Sales Addressed Concerns

Sales Addressed Concerns - She was phenomenal!!

Deciding Moment

Deciding Moment - Kristi helped us make it work for us in a budget that worked. We waited almost 2 years, but never found anything that compared to Cardinal Closets.

New Space

New Space - Everything has a place. Our closet feels twice as big and we have so much storage!

Additional Comments

Additional Comments - We are looking for other places for Cardinal closets to come work their magic!

Deciding Moment

Deciding Moment - When I saw the photos of what was being recommended…big impact.

New Space

New Space - Our daughter has less clothes laying around in her room, as everything now fits in her new closet space.

Additional Comments

Additional Comments - Great experience!

I love the service, my sales rep Kristi was awesome. She took time out and made changes. She was patient.

Problems Before Contacting Us

Problems Before Contacting Us - I was experience disorganization. I needed my laundry area more organized. The company brought a better vision for organizing.

Deciding Moment

Deciding Moment - When I told her what I was looking for and a week and a half later she called me into the office and she already had the design displayed on the screen. There were some things I wanted to change and she guided me towards things I needed. Having an opportunity to see the picture on the screen was a big help.

New Space

New Space - Life looks wonderful. It's beautiful and organized. There's no clutter. It looks like a real laundry room now.

Additional Comments

Additional Comments - i really appreciate their help and patience. I look forward to working with Kristi on my next project.

Great small business that provides excellent service from design concepts to installation!

Concern For Needs

Concern For Needs - Steve is very thorough and asks many great questions regarding how we function and store our clothes.

Sales Addressed Concerns

Sales Addressed Concerns - Most knowledgeable man I know!

Budget Recommendation

Budget Recommendation - They are always very cost conscious when it comes to meeting a clients needs.

Problems Before Contacting Us

Problems Before Contacting Us - I met Cardinal Closets about 12 years ago when doing a homearama. I have always supported small business when I can. They have never let me down!

Deciding Moment

Deciding Moment - With a renovation, Steve took into consideration an attic ladder in the master closet all while still maximizing the space.

New Space

New Space - Clean, organized, and puts a smile on my face when I walk on my closet!

Deciding Moment

Deciding Moment - Christy was super thoughtful about our spaces and practical about how we would use them. I appreciated her suggestions and attention to detail.

I am highly likely to recommend Cardinal Closets to a friend because they were fabulous and easy to work with.

Concern For Needs

Concern For Needs - She more than understood my needs and was proactive in giving ideas for the vision that I had.

Deciding Moment

Deciding Moment - I knew she could solve my problem when she was forward thinking about ideas. I gave her my vision, and she had ideas and things that I wasn't thinking about. She solved those issues with her ideas.

Kristi and Cardinal Closets are very professional and have a great product!

New Space

New Space - I want to go in my closet and just sit down and stay there. I can actually see my clothes and shoes.

Additional Comments

Additional Comments - Kristi is very professional and can solve any organizational problem. This is the second house for which I have used her.

Steve had great ideas that we hadn't thought of!