My experience with the Cardinal Closet Team members was --Excellent. From design to operation to instillation, they all embraced providing quality customer service. Their experience gives them a competitive edge.
Excellent service!
Kristi got back to me quickly, was very personable, and even came out to help me design my space!
Concern For Needs - Kristi listened to my needs and even had similar issues with her own kids and their spaces.
Sales Addressed Concerns - Kristi worked with me, throwing out ideas and recommendations to help me decide the best and most budget friendly closet for my daughter’s very small room!!
Budget Recommendation - They were very budget conscious and made sure to let me know the exact cost of anything I looked at!
Installation Crew - Very professional installation. Looks amazing!
Quality Of Workmanship - Excellent quality. Much better than what you can buy at Lowe’s or Home Depot to install yourself. Don’t do that! Call Cardinal!!
Deciding Moment - Customization options! The ability to add as many drawers as I needed, and in different sizes, as well as lower and upper hanging! My daughter actually has more hanging room with a dresser in her closet that she did before!
New Space - We were able to store all of my daughter’s clothing inside her closet, giving her room for a desk!
Additional Comments - I love that this is a local family business. And, they did an excellent job through every step of the process. Sure, I could have gotten a closet system off Amazon, from Home Depot, Lowe’s, or even Wayfair, but they would not have fit the same and the quality of those items is subpar. If you have it in your budget, choose Cardinal Closets!
Concern For Needs - Kristi listened!
Sales Addressed Concerns - She did a great job!
Deciding Moment - When she told me to remove the door!
New Space - So much better! I was able to take free standing storage out of bedroom as everything can now go in the closet. Also, I can now see my shoes
Additional Comments - Kristi was very professional and personable. Love my new space!
We are a multiple-order customer and have been pleased each and every time.
Problems Before Contacting Us - The problem we were experiencing was a lack of storage space.
Deciding Moment - It was pretty quick that we realized that our designer could solve our problem. She is a pro. She has been doing this a long time and is very good at her job.
New Space - We are more organized with our new space. It is much more aesthetically pleasing.
Additional Comments - No need to call anyone else. Cardinal Closets is absolutely fantastic—the best prices and best service you can get.
Kristi was wonderful, my new closet looks great! I have never been so organized.
Deciding Moment - As soon as we decided on the design at the store and I saw it in 3D
Cardinal had installed the closet at my prior home for the former owner; therefore, I was satisfied with their product. Once I met Kristi, she made me feel comfortable and allowed me to voice my ideas while insuring I had a great closet system. The design process was fun, the production process went quickly, the install was done with the utmost care. Having my new closet system has made me fall back in love with my home. I smile each time I walk in the room. If I ever move, I will not hesitate to contact Cardinal again. Best money I have spent in years on my home. I feel it will add value when it is time to sell.
Concern For Needs - Kristi listened to what I wanted and insured every aspect and design element met my needs. My expectations were exceeded. She was patience when I changed my mind and in the end, we both felt it was a great system.
Sales Addressed Concerns - Absolutely without a doubt. She answered questions promptly and always followed up.
Budget Recommendation - We managed to stay under my budget and accomplish all of the goals I originally gave her. This included custom colors etc.
Communication - Without fail. We were both on the same page thru the entire process. Kristi made sure I was always aware of every step of the process.
Installation Crew - Leo and Daniel were both great to work with. They each explained the components to me, and we addressed issues on site. Each were resolved to my satisfaction. Daniel cleaned the worksite before leaving and everything was ready to install clothing and accessories.
Quality Of Workmanship - Leo and Daniel both worked hard to ensure each component was installed properly.
Problem Resolution - Walls are not always plum or straight and that was the case in my home. We talked thru each of the solutions until the fix was something I was happy with. Some companies could have just said "Sorry it is your wall and that is how it will look". Not the case here.
Problems Before Contacting Us - My home had wire shelving in each of the main floor closets. Wire is not very attractive and can sag under certain conditions. I knew from the moment I purchased this house I would upgrade the closets. The closets deserve the house and vice versa.
Deciding Moment - I went by the showroom first to ask if I could take home any samples of colors. When Kristi arrived at my home and we reviewed the samples together, I knew she understood my vision and could actually make it happen. I then went to the showroom for the design meeting and once I saw not only her vision but my vision in 3D it was a done deal.
New Space - My closet is so organized now I have everything within view and reach. With the colors we selected it now has a sense of elegance and sexiness all at the same time. It makes me smile every time I enter the room. Before it was just a closet, now it is one of my favorite rooms. I feel like "Lifestyles of the rich and famous".
Additional Comments - I would not hesitate to recommend Cardinal Closets and the entire crew. I had a wonderful experience, and the results again exceed my expectations. I know there are various closet system companies, and some could be less expensive, but you get what you pay for. If having the total experience with quality products and workmanship is important to you, I would at least visit the showroom and allow Kristi to explain how your closet can become another room in your home you are proud to show off. It is not just a room it is an experience.
Cardinal Closets mot only meet my expectations….but exceeded them….looking forward to do more business with company
This is my fourth closet your company has done for me. I have always been pleased with the outcome.
Installation Crew - He did an excellent job.
Kristi was great to work with through the planning process, and we’re thrilled with how much more effectively our space is now able to be used.
Concern For Needs - Kristi was great - asked questions, listened and worked with us when we had feedback.
Budget Recommendation - This service priceless to have better use of our space and significantly improved closet.
Installation Crew - The install team was wonderful! They were on-time, kept us informed, took care of our space while here and nothing but professional.
Quality Of Workmanship - Very impressed with the overall product, and we definitely recommend.
Problem Resolution - We haven’t had any issues (knock on wood!), but I can’t imagine they would not be responsive.
Deciding Moment - The moment I met with Kristi was great, and when we saw the drawings that took our somewhat awkward space and made it SO MUCH more effective for us.
New Space - It’s so efficient - we can easily see what we have and everything has a place for storage. It reduces our time and stress in dealing with our closet numerous times throughout the day. It may be my new favorite room in the house.
Additional Comments - Nothing further to share. It was a positive experience all the way around, and one we’d recommend.
Deciding Moment - Visit to their showroom
New Space - I spent too much time admiring and accessorising it!
Additional Comments - Will have them do more closets!
New Space - Life is easier now.
Additional Comments - They are a great company.
Easy to work with and very timely!
Concern For Needs - All our needs were met!
Quality Of Workmanship - Looks amazing!
Problems Before Contacting Us - Lack of vertical space in both closets. We were preparing for a baby and needed guidance on nursery closet.
Deciding Moment - Meeting at the retail space and going over the plans and looking at the products offered.
New Space - It is great!
Their design plan matched my needs exactly, and the final product was installed perfectly.
Deciding Moment - When she came up with closed storage to hide everything.
New Space - It's much more organized, efficient, and calming.
Deciding Moment - Ease of working with Kristi.
New Space - More storage and better organization.
Additional Comments - Will recommend to others.
I have already recommend you to several of my friends.
Concern For Needs - As soon as she saw my closets she knew what I was needing and wanting.
Installation Crew - The guys were awesome! So friendly and answered the few questions I had. They were very efficient!
Problems Before Contacting Us - My closets are small and only had one shelf and a closet rod. My bedroom closet is very narrow and my hall closet is under my attic stair so neither space was being used to their fullest capacity.
New Space - So much better. My closet is awesome now! So much hanging space and shelves that I can actually fit my clothes in. And my other closets are laid out so much better with so much more storage space.
Deciding Moment - Within 5 minutes
Additional Comments - The entire process was first class, A+ - couldn’t have gone any smoother!!
Deciding Moment - When I went into the showroom and saw their displays and talked to Cheryl, that is when I realized Cardinal Closets could solve my problem.
New Space - Our new space is much more organized.
Very friendly and flexible.
New Space - It's very nice, and it is what I expected.
We are very pleased with the closet they created
Concern For Needs - She was able to put our concerns into a picture that we could understand
Budget Recommendation - The price was in line with what we expected
Quality Of Workmanship - Very satisfied
Problems Before Contacting Us - We had wire shelves and there was not enough room for 2 people. One big change was putting my husband’s hanging shirts above my shorter hanging blouses and pants. There was a small area for dresses
Deciding Moment - I wasn’t sure until we actually hung up our clothes
New Space - We actually have room to dress in our closet!!
Will recommend
Deciding Moment - Knowing cardinal closets are a solid product
New Space - Very pleased
Additional Comments - Great experience
I would definitely recommend Cardinal Closets to a friend.
Problems Before Contacting Us - I was experiencing a hot mess of a closet before I discovered Cardinal Closets!
Deciding Moment - When it became unbearable and depressing to tackle the clearing out, I realized my designer could actually solve my problem.
New Space - I am in love with my closet.
Additional Comments - If I hear of anyone on the search, I will let you know or will send them your way.
Additional Comments - We were so pleased with the closet they designed and installed for us that we will be using them again for a pantry remodel!
The entire team at Cardinal Closets felt like a family during our interactions! They were friendly, professional, and easy to work with. I never felt pressured and they handled everything with care and consideration.
Concern For Needs - Kristi took the time to be a great listener to what our needs were and was very helpful in putting together a plan. We loved that she was able to show us what our project would look like before we made the final decision to proceed.
Installation Crew - Leo and Daniel are skilled craftsmen who took great pride to get everything installed correctly. They also took care not to damage anything in our home during the installation process.
Deciding Moment - During our first visit to the showroom as walk in's and Cheryl was so attentive to our project needs. We knew after meeting her that Cardinal Closets was going to be the answer for us.
New Space - We have plenty of storage for our walk in closet, kitchen pantry and a beautiful home office space!
Concern For Needs - Kristi took her time to find out what we were seeking to accomplish. She asked clarifying questions and listened to our needs.
Installation Crew - The installation crew took great care moving items into our home and was very careful. They cleaned everything up and took away all the debris.
Problems Before Contacting Us - Small walk-in closet needing a system to maximize storage space.
Deciding Moment - It started when we first walked into the showroom and saw the various options.
New Space - It looks fantastic and made our lives much better.
They were efficient and prompt.
Deciding Moment - I realized after my first meeting.
New Space - It looks much more organized and efficient.
I appreciated how Kristi took such care in identifying my needs, measuring the closets, and offering possible alternatives for using the space to its best purpose.
Concern For Needs - Kristi did a great job evaluating the space and how best to use it.
Installation Crew - The work was done quickly without a mess!
Deciding Moment - I knew from her work previously with the same type of issues in my master closet that she could make the pantry work so much better.
New Space - The pantry is so organized and everything is easy to access. I especially enjoy the pull-out wire baskets.
Deciding Moment - Kristi helped us before at a previous home, we knew she could give us exactly what we had in mind...and she did.
Additional Comments - Cardinal Closet is always the best option. Professional, personable and very experienced.
ALREADY HAVE
Concern For Needs - SHE'S THE BEST!
Quality Of Workmanship - THE GUYS WERE SO VERY PLEASANT!
Deciding Moment - IMMEDIATELY!
New Space - MY CLOSETS ARE BEAUTIFUL!! I'VE SHOWN EVERYONE WHO WOULD LOOK! I'M SO PROUD OF THEM!!
Additional Comments - I'LL BE CALLING KRISTI FOR A RETURN VISIT AS SOON AS I'M READY!!!
Concern For Needs - Very responsive, even on a change request.
Budget Recommendation - It was as quoted, spot on.
Problem Resolution - Even when I called with last day clarifications.
Deciding Moment - Remodel contractor used them.
New Space - More useful space.
Additional Comments - Thank you.
Problems Before Contacting Us - The closets and pantry were standard builders closets without much thought to layout.
Deciding Moment - As soon as she made her first recommendation
New Space - It is amazing. I am better organized and can actually see what I have.
Additional Comments - Kristi was wonderful to work with. It was very much like working with a talented friend. I would highly recommend Cardinal Closets to anyone.
Problems Before Contacting Us - Disorganization was the largest problem I had been experiencing before discovering Cardinal Closets.
Deciding Moment - I realized at the moment we were in my space that she understood exactly what it was I needed to meet my needs.
New Space - Now whenever I go into my closet, everything is organized. I'm able to get dressed quicker, which cuts down my time getting out of the house. It helps me to be more efficient when I'm dressing, which is a plus.
Additional Comments - Kristy, to me, is just a joy to work with. I felt like she really was patient, and she had great ideas. To know that she had an interest in the company but worked so diligently like she did, it was really a great experience with her. She really made a difference between other companies I talked to. It was because of Kristy.
I would highly recommend Cardinal Closets to a friend. They are family owned and take great pride in providing a great product and great service. They are responsive and had great follow-up. My house is in the highlands and the floors presented challenges - but they made sure it was beautiful.
Concern For Needs - Kristi was very helpful in designing dressers for my bedroom - not the typical request, but they did a great job!
Communication - They did a great job of designing, making adjustments to the design, scheduling and following-up to make sure everything worked exactly as planned. I could easily reach Kristi and team and always got a prompt response.
Installation Crew - Leo and Daniel did a great job. They had to go above and beyond to make my sloping floors work for the project. They exceeded our expectations.
Quality Of Workmanship - Leo and Daniel did a great job. They had to go above and beyond to make my sloping floors work for the project. They exceeded our expectations.
Problems Before Contacting Us - We have very little closet space so we wanted to design large dressers to give us plenty of drawer space in our bedroom.
Deciding Moment - Kristi and Cheryl listened to what we wanted to accomplish and let us know that they could solve our problem. I knew immediately that they were the right company to use.
New Space - Our new space makes taking care of laundry and getting ready SO easy. We are very pleased.
Additional Comments - Cardinal Closets was great to work with from beginning to end. They also needed to help us find a supplier for a particular stone countertop that we needed. They made that connection for us and made that part of the project go very smoothly as well. I highly recommend the team at Cardinal Closets.
They were prompt professional and overall helpful in rearranging the closet space to meet my needs.
Concern For Needs - She was delightful to work with and was easy to reach.
Sales Addressed Concerns - She met with me and addressed all of my concerns.
Budget Recommendation - I felt like I got exactly what I wanted and was within budget.
Communication - Totally in communication. They felt like family when it was finished.
Installation Crew - Professional and prompt
Quality Of Workmanship - Excellant
Problem Resolution - Kristie was right on top of issues when they occurred.
Problems Before Contacting Us - Very disorganized closet. Space was small and did not seem adequate.
Fixed the issue I had with my master closet.
Sales Addressed Concerns - Kristi did a great job going over our options and helping us put together something that worked for us in our budget.
Problems Before Contacting Us - I had no clue how to make my small master closet work.
Deciding Moment - My wife was happy with what Kristi made.
Additional Comments - Everything went great! Wish I had the funds to have all of my closets done.
Cardinal was great to work with. Great ideas to redo my closet and such quick turn-around to get it done. Will definitely use their services again.
Problems Before Contacting Us - We needed to update a closet installation Cardinal did for us several years ago, so it would better accommodate our teenager. We were able to work with the same designer to order and install new drawers and details.
They do excellent work and are great to work with.
Professional, knowledgeable, met my needs
It was a pleasure to work with the Cardinal Closet team. Everyone was very professional and courtious.
Concern For Needs - Kristi spent time talking with us to find out what design would fit our needs in the space that we had.
Deciding Moment - Kristi sat down with us and showed us the design for the spaces that we needed help with.
New Space - Our pantry, master closet, and laundry closet now have a lot of usable space that helps us keep things organized.
Additional Comments - I would recommend the Cardial Closet team to help solve your home and garage organizational needs.
Concern For Needs - Kristi did a wonderful job understanding my needs and sorting my ideas.
Communication - They kept in touch even when I was not easy to keep in touch with.
Installation Crew - The installation crew was organized, professional, super quick, and quiet.
Quality Of Workmanship - The workmanship looks great, and I couldn't be happier.
Problem Resolution - I had a tough time figuring out what to do in the corner of a small closet, and Kristi helped me organize my ideas into something that would be effective and functional.
Problems Before Contacting Us - My daughter's closet had a really little closet holder from Target, and had too many things on it. It was unsafe, unsightly, and there was not enough storage. Now I've covered all of those things.
Deciding Moment - I realized Kristi could solve my problems when she showed me her little pad with the 3D rendering. I wanted to swap my closet around, and she could move those things around, and I was so impressed. The 3D rendering was very useful for me.
New Space - Life is great with my new closet, and my daughter is much more organized with her sports equipment, dirty clothes, and shoes. It's a game changer for her bedroom.
Additional Comments - They were very easy to work with. Cheryl listened to what I wanted and answered my questions. I had specific ideas in mind, and she was very helpful and professional in dealing with that. They did a very good job with planning. Her husband and the other guy who installed the closets did a great job.
Concern For Needs - Kristi spent at least an hour getting to know who I am, discussing my life, dreams and intentions. This is huge when designing your personal space. She created beyond my ability to envision.
Installation Crew - I cannot remember the installer’s name. He took the time to install the under the counter light I purchased. It’s the little (for me huge) things. 😃
Deciding Moment - I do not envision, so I relied on who Kristi was and what she presented. I was beyond pleased when it was completed.
New Space - I am still in the process of organizing over 10 years worth of writing pieces. But now I can do my Bible studies and any time I need to get away to write it’s just my space and I absolutely love it!
Strongly agree....courteous and practical
New Space - total difference. Everything is organized and looks neat
Additional Comments - I contacted 3 establishments. Cardinal Closets had the most practical design and price.
All of the people at the company were amazing and helpful!
Concern For Needs - Kristi was super!
Problems Before Contacting Us - I was experiencing a lack of shelving in my new closet in my new home.
Deciding Moment - We realized the designer could help us when we walked into the store and looked at the product.
New Space - It is very organized, and we have more space!
Additional Comments - Cheryl, Leo, Danny, and Kristi were very professional and personable. It was a great experience with their knowledge of closets.
Additional Comments - They were very professional and did a great job. I have already referred some of my friends to them as well.
Everyone is fantastic and we are very happy with our custom closet!
Deciding Moment - The first time she came to review our project(s).
I worked with Kristi. She was great and had wonderful ideas.
Problem Resolution - I did not have any problems.
Problems Before Contacting Us - Before Cardinal Closets, we had problems with the closets being poorly organized.
Deciding Moment - I realized the designer could solve the problem when I talked with her.
Additional Comments - The computer model they showed me was wonderful. It helped me visualize what it would be like when it was done.
Cardinal Closets was incredible from start to finish on our master closet. Kristi answered every question we could throw at her as well as gave us a dozen different options all within our working budget. The entire team that we worked with was quick to answer, honest, and very helpful throughout the project. We even got our closet install a few weeks early! The space looks so much better, is way more organized, and we will never have a closet without this system in it again. Thanks all!
Concern For Needs - Kristi was fantastic and honest with us during the whole process. It was great and incredibly helpful.
Installation Crew - Leo was super nice, efficient, and great at what he does. He was in and out and the install looks great.
New Space - The new space makes a huge difference in our closet. The room looks bigger, is easier to find things in, and is a huge quality of life improvement from our previous closet setup.
Great company, price, product and service and glad to support a local business
Deciding Moment - In the initial meeting
New Space - Much better as far as organization and aesthetics