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Quality workmanship and great follow-through.
They were very efficient and professional. The installers really knew what they were doing. I know that they did because I am actually also in that line of business.
The SMUDD home performance plan is a fantastic program, but be careful of the contractor you use.
We still need to get something. They're going to come back out after it cools off to balance out the air in the living room to the bedroom. We asked them to wait--it's too hot for them to go up into our ceiling to get it done. We don't want them to do that when it's a million degrees. That's the only thing we need to do.
CECS makes sure that the installation is correct so that the energy-saving capacity of the equipment purchased can be fully achieved. Great equipment with high-quality installation from CECS is a good investment in your home.
I was happy with the final costs and rebates.Workers were friendly and professional.
Yeah, I will.
I got several estimates to replace my HVAC system and most of the companies didn't even do a thorough inspection before giving me a quote. CECS spent time looking at what I had and talked to me about my options to meet my budget. The costs for my systems was a lot less than the others and they did a great job installing it that SMUD gave me more of a rebate than expected because they exceeded SMUDs requirements. I would highly recommend using CECS.
CECS was very professional in addressing my project needs. The process of completing the project was communicated clearly by the CECS staff as they guided me trough the preparation, permit approval, and the actual install for my specific project. The crew that prepped and installed the project were professional and courteous. Overall it was a pleasant experience with a big project that I had.
Yes, I would prefer this company over an actual HVAC company ... the person who I worked with, Lance, was very knowledgeable about heating and AC conservation.
Areas Of Satisfaction - Cost of project and quality of products and service.
Lead Source - SMUD website when searching for home energy upgrade contractors.
Additional Comments - I highly recommend CECS!
We had a very good experience with California Energy Consultant Service (retrofit windows was the main scope). We feel comfortable recommending the company to family and friends.
There were quite a few issues that came up but they got resolved to our satisfaction.
They were fantastic all around.
Everyone of the contractors that came to the house was professional and respectful of our home. They did a wonderful job explaining everything to us, and cleaned up like they were never even in the house.
We had an overall excellent experience and we anticipate to do so again in the future. We are very happy.
California Energy Consultant far exceeded our expectations The siding was done by "Artists", true master craftsmen. The new roof was completed within 3 or 4 days and they put finishing touches on, on a Sunday! The house is so airtight now, over a 30% improvement of when we started. The windows and doors are beautiful, and what a pleasure it is to have screens. We have a brand new house to come home to!
They all were very professional and followed up with me after work was complete.
I have used Cal Energy Consultants a couple of times. If they do it, I will call them. I trust them and have been so pleased with the job they do. Their prices are reasonable. There subs are professional, knowledgeable and considerate. And everyone in the office is easy and pleasurable to work with.
CECS and their contractors were very professional, thorough and clean. We are very happy with the results. The best experience we've ever had with a contractor.
Very happy with the work and the staff....I would absolutely recommend them to my family and friends.
Great company. I am very satisfied with the work that was done and the results of the work completed. I had a new HVAC unit and attic sealing and insulation done. Work was completed in a couple of days and happened exactly as I was told it would happen. The guys that did the work were great. Kept the area clean and safe. I had my curious 11 month old son checking out what they were doing and they were careful to watch out for him while letting him observe. I will definitely use these guys again when I'm ready to have my windows replaced and would highly recommend them to anyone looking to do energy upgrades for their home.
CECS did a fantastic job with the projects we wanted! Everyone from the salesman, office staff and working crews were awesome! We are very happy we chose CECS to do our windows, insulation and ducts! My wife and I are very, very happy with our upgrades.
Additional Comments - Big Thank You's to Gary Lee, Jamie Miller, Kristen Hanna, Genevieve Dionne, and their window crew, their insulation crew and their duct installation crew (especially Mitch and Elijah)!
Lance was very knowledgeable and a good listener. The subcontractors were good, clean and it was an all around good process.
Recognized Excellence - Lance, Shawn, Mitch and Tim provided me with exceptional service. Office staff was very helpful with payments and the rebate also.
Areas Of Satisfaction - I was most satisfied with the window guys. They did a good job cleaning up and making sure everything was great. Lance was great also. They also fixed the broken tiles the other installation guys had broken and I greatly appreciated that.
Recognized Excellence - I would like to recognize the three window installers, by far they made the whole experience extremely pleasant and went above and beyond their calling. I do think they need to be recognized.
Additional Comments - I appreciate all of Lances time answering my questions. Also the lady in the office they helped prepare our rebates and stuff. She made sure we could get an increased rebate. That was very generous of her, she didn't have to do that she could have just pushed it through.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of California Energy Consultant Service as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys