I don't think they need to improve. I think they do a good job.
They took an extremely long time to get the materials. They had to go back and forth and send them back and forth.The measurements were off. They were supposed to do it in June and it wasn't done until August or September. It took three times to get the correct wood for the project. There was about a three month delay.
They want to charge me $100+ more than the cost of the project. The cost should be $570, and they have tacked on additional money.
The estimate of repair work needed was very complete and specific.
The job was done with meticulous care.
We will certainly use Brothers again and recommend them to friends.