I think they were very efficient and available.

They were here when they said they would be here. Everybody I communicated with and the project manager, it all went as planned.

I did recommend to a neighbor

Communicate within the entire process

My second project with Brothers. And I would use again. There are no hard sales tactics. The estimate process was extremely easy to schedule. The representative clearly explained materials, costs, etc. He left me with a written estimate and did not try to upsale what I didn’t need or want. The project was done within stated timeframe and looks fantastic.

I appreciate their patience with me.

Customer service was lacking.

I thought this was a service they did not one handed to a sub contractor. And way over charges for this .I can only say this I sure that the lifetime warranty will get.plenty of use.

The work schedule could have been shortened by several days with additional staff.

The site superintendent answered all our questions and the crew did a great job on the installation. The job site was kept clean and left clean each day the crew was onsite. We are very please with the look of the siding, trim, fit and finish on our house.

I would tell my friends to ask for billing details and suggest that brothers and all customers avoid financing. Why? I don’t think all the details regarding this part of brother’s work (billing) has been clearly presented in writing.

We feel that Keith has abandoned us.

Brothers was very professional. The sales and design team did a great job informing us of the many options available. The install team was fast, friendly and clean. There were a couple of follow up issues that required some/too much work on my part. Overall very satisfied.

Working with everyone there was fantastic. Kieth was the primary installer, and he was wonderful to work with.

I have already recommended Brothers to my neighbor and a friend

Excellent job! Kept to time line. Like that everyone is an employee and not parts of the project were subed out

Brothers Services Company was upfront with all their responses. Any questions were always answered, and they were very friendly.

They do excellent work.

They were very courteous and efficient.

Professionalism from start to finish.

I would recommend you 100% Thank you so much

They did a great job. The only thing that I did not like was that they did not pick up the screws from the curbside. I ended up with a flat tire.

Robb was great and the actual crew did a good job. The initial quote was more than a quote from Landmark. I specifically asked for a through nail clean up following the work - which was not done initially, but Brothers/Robb provided great problem resolution - coming out quickly to do the clean up work.

Bothers Services Company was very prompt in its response time, provided quick service, and the two gentlemen were very professional and excellent. I would highly recommend them.

Brothers Services Company did very good work.

They were professional and did a great job.

Already did.

The fee was pretty high for what the job entailed and the small amount of time it took.

Good work ethic. Need to be more clear and specific about what the final result will look like.

They were great to work with.

The work performed was to the highest standard, and customer satisfaction was met.

This is the third time I have contracted with Brothers Services
I find they listen to your requests and will do what is needed t
o correct any issues that arise during the project. They continue to be of service long after the job is complete.

When I contacted Brother Services they were prompt in returning my call and getting out to meet with me about my request.

From a quality point of view excellent - from a price standpoint a bit higher than most. Cannot afford to use for all jobs.

They were easy to work with, and they met our needs.

They were very helpful.

I liked everything about my experience, from the first person I met to the guys who came and did the work.

Everybody was very accommodating.

The workers were professional. The character seemed to be impeccable. They kept me informed, and they knew their jobs answered all my questions, kind, and courteous.

Would not hesitate to do so.

They seem to do a good job.

Communication, product quality and install were all excellent

Very satisfied with the new roof, especially the improvements in ventilation. All of the materials used were explained thoroughly, which made the price seem fair and gave me confidence that this job will last for years.

This company sucks-unprofessional, sloppy, unreliable and no integrity. I do not have the time or energy to explain each incompetent and chaotic detail, it was a horrible experience beginning to end- beyond the initial consultation. Will never use again. I do not believe this company is trustworthy and they do not operate with any set of clearly defined reliable processes. HOMEOWNERS BEWARE. The bulk of the unacceptable behavior was administrative, but they also left nails and debris on my driveway and in front of my home- my son ended up with a flat tire on the way to work. This was the worst experience I have ever had with a contracting company. I do not want to hear from this company ever again.

The entire Brothers experience was seamlessly great! Especially appreciated those in the Savage, MD showroom who patiently guided me through my selection process.
The workers who came to my home were experienced professionals. In addition, an assigned customer care person called every week to assess the work progress and to ensure my satisfaction

The salesman was friendly and very thorough in his assessment of my gutter problem. His recommendations for wider gutters proved to be the key to the success of the project. This was proven within two days after completion when the rain returned. The new gutters easily handled the heavy downpours and I was able to retire my pump without fear of flooding my basement. The job was reasonably priced and I am a "happy camper". thank you.

I have hired them before for roofing as well. They are very professional and bend over backwards to please and give good service.

They didn't do the siding on the entire side and it doesn't match the old siding.

I rate this question with enthusiasm.

They have great customer service, friendly staff, and do great work.