Small community. Wide roads. We’ll street light
Excellent
They were easy to work with and had an easy process.
Expensive HOA that provides little to non Amenities
I haven't had any issues. I don't live there, but the experience of closing the house was good. I did not have much interaction with them, so I cannot give a 5.
The rating would be higher if they had not sold the remaining lots to D. R. Horton.
Quality homes at a reasonable price. We checked other new developments in Kyle. Brooks Ranch had quality builds for the best value
Please see “additional comments” below. These are many of the reasons I might hesitate to recommend Brooks Ranch to a friend.
The communication with Ben was great. The construction team at first had no communication. When Lance took over it felt completely different. It was all open communication.
The construction process was slow. There was a lack of labor and a slow response time.
Brandy was awesome and Melissa was very nice. They made a beautiful home. Thank you for being there for me while buying the home.
I feel like I was misled on a lot of things. The timeline of the build was not consistent with anything we were told. The communication I received from the company, Blackburn, was not very good.
The construction and sales staff were professional and on top of their game.
Our home is beautiful and we are so excited to have settled into our Texas life at Brooks Ranch. We are fortunate to have found such a great community, both in our home and in this wonderful town. Thank you!
The staff were amazing. They were very attentive all the way through. The quality of the home is excellent.
I already referred them to my dad. He may be buying a home there as well.
Brooks Ranch at Kyle is a great community. Everything has been great.
Jenkins Restorations did an excellent job restoring our home after a flood. Drew was so patient with us and helped us work through any little caveats that came up. Our home is beautiful again!
Amazing design service that saved me hours of time! The designer listened to our needs and came up with a few great palettes and tailored her original plan to our specific needs. All this was done through e-mail and video conferencing. I especially appreciated the detailed shong
General contractor didn't come to my house to check on the project unless an exchange of money was to take place. He was quick to show up then. A week long job turned into almost 8 weeks and we are still making touch-ups from poor workmanship. Contractor didn't communicate with his workers on what n... more
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