They are punctual, on top of everything, fixed any issues, and answered any questions.
Crew was courteous, fast and clean. I like the design of the windows. The interior molding around the windows was damaged, and Champion was unable to restore the molding back to its original condition. Window installers are not finish carpenters, and it didn't seem like Champion had anyone on their... more
The salesperson told me I would be able to use a program to plan the color scheme of my siding & trim, but this was never available. I had to make design decisions without this resource and ended up having to have another contractor paint my front porch. The painting crew was not very precise.
It was a good experience.
They were easy to work with and no high-pressure sales.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Blue Sky Painting & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys