They built my deck, finishing in 2020 and it is awesome! I enjoy it every day and now my lovely bathroom remodel.!

We had a wonderful experience working with Better Builders. Every person we worked with was personable and professional, and by the end of our project some of them felt like family and old friends. Unfortunately our project took longer than we expected, but our PM and the owners handled the delays well. We would definitely recommend working with Better Builders!

While it was a pleasure to work with everyone at Better Builders, for me, what makes them exceptional is that they consistently went the extra mile to see that things were completed correctly, and also went above and beyond the scope of the project to see that my needs were accommodated. I value working with good people, and as a newer resident, I'm grateful to have found contractors that I can entrust with the
well being of my space. Many Thanks!!

I will definitely recommend Better Builders to friends and family looking to build and remodel. Overall the work was really well done and we are happy with the final product. We will be using Better Builders for our future projects.

They were very communicative up front about what would happen, the stages of the process, and checked in often over the course of the project

The professionalism, attention to detail and follow through with Better Builders cannot be beat. The detailed nature of our Project Manager made ALL the difference, and I can say that we trusted Better Builders to produce our vision. We will never work with any other contractor moving forward.

We were happy with our experience working with Better Builders. Once all of the budgeting was said and done, it did not change throughout the project. The final result looks great, and was done with quality in mind. They were not the least expensive company we could have gone with, but we feel good about the quality of the construction and the guarantee they provide going forward. We appreciated their communication and timeliness throughout the project.

I am not likely to recommend Better Builders to a friend. I was not pleased with the management team. However, the workers were excellent.

I would, and have, recommended them!

I relied on my email communications prior to signing the scope of work a great deal. I wish there had been a better transfer of details between sales and project manager as I had to do a lot of communication to get what I felt like I had agreed to. In the end, I got a beautiful addition to the house that was well constructed. Took much longer than expected. I found Better Builders easy to communicate with, even on tough stuff.

Better Builders helped us with a major remodel of our kitchen and one of our bathrooms. We have a 1920s home and wanted to maintain the period details that make our house so special while updating it with some more modern features like an open floor plan. From the start I was impressed with their commitment to our project, their consistent and open communication, and their responsiveness to any questions, thoughts and concerns. Pete has an amazing eye and he has a team of people who really know their stuff and are super friendly. We absolutely love our new kitchen and bath and look forward to working with them again in the future for other remodels.

Clean

Clean - When we started the project I was naturally worried about the possibility of lots of dust but was amazed at how clean they kept the site and how committed they were to making sure the parts of the house not under construction were as little affected as possible.

Communication

Communication - They communicated with us daily on what had been done as well as what was upcoming.

Quality Of Workmanship

Quality Of Workmanship - The workmanship was incredible and they really cared about each and every detail.

Problem Resolution

Problem Resolution - The few times issues arose, concerns were dealt with immediately.

Design

Design - Unbelievable! They really cared that the design met our expectations and matched the period of the home.

Additional Comments

Additional Comments - I can't recommend this company enough --

The people who work for them in the field are great.

Overall a good experience. Communication was generally good and the end product was beautiful. Our complaint has to do with the financials. Namely an unexpected change order bill that was not well communicated. Changes were offered without an explanation of what the cost increases would be. The costs were higher than anticipated

On time, on budget, extremely responsive to issues, completed project looks great, and everything still working long after they packed up (neatly) and left. That's pretty much all I want in a builder. Sure, we had some glitches and a misunderstanding or two but each time the problem was promptly addressed. They are definitely more expensive than other builders but we knew that going in.

I'm likely to recommend Better Builders, and indeed have done so, but with the caveat that my projects have generally not been finished on time.

Better Builders is a conscientious general contractor that takes all necessary measures to make your home even more special. Their team is friendly and easy to work with and as issues come up they are diligent at resolving them quickly and efficiently.

No change. Would not hesitate to recommend to anyone.

Better Builders was professional, responsive, and overall great to work with.

They were great to work with. We were very happy through the whole process of our remodel.

Very pleased.

Bill and his team at Better Builders are great. The did an amazing job on our project; they delivered on time, in budget, and with keen eye to detail and craftsmanship. My dad was a carpenter, my grandfather was a carpenter, and I feel very fortunate to have found a team in Better Builders that my dad would have been proud to recommend.

Areas Of Satisfaction

Areas Of Satisfaction - Keeping the budget and time line in compliance with our agreement. Friendly and efficient work ethics.

We have worked with Better Builders on several projects and they consistently deliver what they promise on time and in budget. I highly recommend them to others!

Areas Of Satisfaction

Areas Of Satisfaction - BB have excellent communicators and nearly always do what they say, when they say for the amount they agreed to. In the rare instances where they aren't able to to do something they agreed to, they are proactive in letting me know and proposing a plan for recovery.

Recognized Excellence

Recognized Excellence - Everyone on the Better Builders team was great, especially Seth and Fred.

Areas Of Satisfaction

Areas Of Satisfaction - All of the carpentry looks great---the banister in particular stands out.

Quality work, good problem solving, and transparency. They work hard to satisfy the customer. We get many compliments on their work.

They have gotten quite expensive.

Areas Of Satisfaction

Areas Of Satisfaction - Most satisfied with the honesty and transparency working with Bill and Kevin. I never felt like I was asking stupid questions and if I wanted to take on some work personality it was really easy to work with them to balance their schedule with mine. Really great working with the people. Fred, amount others on the crew, was also a pleasure to talk too every week. I felt very informed at a very granular level from these conversations.

Areas Of Satisfaction

Areas Of Satisfaction - I especially liked the quick response I received when contacting them on all my concerns. I chose Better Builders because I was able to speak to someone immediately and they directed me to the appropriate person. Bill was courteous and very, very helpful. I felt comfortable working with him!

Areas Of Satisfaction

Areas Of Satisfaction - They followed through on what they said they would do.

Areas Of Satisfaction

Areas Of Satisfaction - Good communication, great at resolving problems with the city inspector

Areas For Improvement

Areas For Improvement - Better Builders did not fall short in any areas at all.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the quality of the work and the cleanup.

Areas Of Satisfaction

Areas Of Satisfaction - Working with Dave, the man on the job, was a real pleasure. He is personable, informative and excellent in his workmanship. I would hire him in a minute to do any big or small jobs we had.

Areas Of Satisfaction

Areas Of Satisfaction - Problem solving. I can't say enough about what a relief that was when it become apparent we were not going to have to worry if something went wrong. We could trust it would be taken care of.

Areas Of Satisfaction

Areas Of Satisfaction - They constantly surprised us with how good they are.

Areas Of Satisfaction

Areas Of Satisfaction - I was working with some ideas that I had, and I was most satisfied with how Better Builders worked with me in bringing life to those ideas.

Employees & Subcontractors

Employees & Subcontractors - Ed and Fred are the BEST!!!!

Areas Of Satisfaction

Areas Of Satisfaction - They kept in great communication with us. We appreciated the lengths to which they worked with our home insurance company to come to an agreement. When there was an issue, it was resolved promptly. Their employees considered my toddler and his schedule when working. Our shower looks great...and isn't leaking anymore!!

Areas Of Satisfaction

Areas Of Satisfaction - Better Builders did what they said they were going to do. They did it quickly and for the amount they estimated.

Areas Of Satisfaction

Areas Of Satisfaction - Personable workers. It's really nice to have a good group guys coming to your house, especially given how intrusive by nature remodels are; thanks Damian, Fred, Heidi, and Pete. You guys were all fun, professional and enjoyable to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I love the regress windows they installed. They are beautiful.

Areas Of Satisfaction

Areas Of Satisfaction - Did a great job of carpentry.

Areas Of Satisfaction

Areas Of Satisfaction - Professional and responsive!

Areas Of Satisfaction

Areas Of Satisfaction - The final results were amazing. This process is an on-going labor of love for me. I have currently completed remodeled one bathroom, did some minor updates to a second bathroom, completely remodeled the rec room and am currently starting on the first of three bedrooms. I especially like that I am able to save some money by doing some of the demo and paint work myself. They are extremely understanding of my budget, my schedule, and my willingness to do some of the work. You don't always find that kind of cooperation in a contractor.

Areas Of Satisfaction

Areas Of Satisfaction - Going above and beyond: better builders recognized and fixed several problems that were out of the scope of the project and didn't charge extra.

Professional & Organized

Professional & Organized - As an engineer in the construction industry, I can say that Better Builders is one of the most well organized, communicative and professional construction companies I've ever worked with.

Areas Of Satisfaction

Areas Of Satisfaction - Better Builders delivered high quality work on time and on budget - no small feat!

Areas Of Satisfaction

Areas Of Satisfaction - Most other contractors blew me off because I wasn't doing a $$$ kitchen remodel. Even though my project was small they took the time to understand the issue and look at a number of alternatives, including cost estimates for several alternatives.

Areas Of Satisfaction

Areas Of Satisfaction - We had a short time-line to complete the project on and Pete Baughman was able to full-fill our needs.

Areas Of Satisfaction

Areas Of Satisfaction - Quality was top-notch. Pete Baughman was very responsive and helpful; good ideas and explanations much appreciated.

Schedule

Schedule - The Better Builders team actually finished by project ahead of schedule, which was quite a feat considering they had to work around the schedules of people who were working in the office space that was being renovated.

Areas Of Satisfaction

Areas Of Satisfaction - The team went out of their way to minimize disruption from the construction. I was able to keep my business open through the bulk of the renovations. The project manager, Pete, was extremely conscientious and did an excellent job of communicating with me about the schedule.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work. Everything turned out great.