We were very pleased with everything, and we are glad we used the company.
Josh the installer took his time to be accurate in every step of the install. I will definitely recommend him personally to my friends if they need to have their bathroom remodeled.
We had talked to several bath installers. The staff, from sales to the phone to the installer, were A-plus in every way.
They are an outstanding company. We were very impressed with everything. The installer was great.
I already did recommend them and I didn't get my $100 I was supposed to get.
I am very happy with the work that was done by Bath Planet Toledo's! They are professional, clean, timely, and very nice to talk to. I highly recommend the company and installers to anyone.
For the price that we paid I expected a little better customer service.
Installer was very professional and did a great job!
The only problem we have is a design flaw. The lever for hot and cold is really sensitive.
We really like the installer, he did a really good job. We cannot say anything bad about our experience with Bath Planet Toledo. We love our product.
Love my shower.
They wanted more money than what we agreed on. We will be speaking to an attorney.
I would highly recommend Bath Planet.
I thought it was expensive to do, but I did it and like the results.
We love our bathroom conversion. The installer did awonderful job. The only issue was the time between our order and the installation. it was affected by a flood of orders from Spring home shows however.
We were very satisfied with Bath Planet and I would recommend them.
This was a supposed to be a two man job because of how old the house. Pat did it all by himself and I was very happy with his workmanship!
Bath Planet was very straight forward with us all the way through the process. They were very helpful from the sales person, through the installer. We are very happy with our new shower.
I loved everything about the customer service and installation. It looks great...but, it is just as difficult to get off lime as was my last bathroom surround. I was told that it would be a lot easier. I also felt I paid more than the materials were worth.
The service was fast and efficient. They are very friendly and I am completely satisfied. I would highly recommend them!
The installer was a master craftsman. He was excellent.
Areas Of Satisfaction - I was mostly satisfied with the person who did the in-home consultation and the estimate as well the installer. They were punctual and very knowledable.
Recognized Excellence - I would like to recognize Joe T for the exceptional service.
Quality Of Workmanship - I would rate that a 5 if I could.
Areas Of Satisfaction - I was most satisfied with the installer.
Recognized Excellence - I would like to recognize Elvin for exceptional service.
Personal Message - The installer was awesome.
Areas Of Satisfaction - I am very pleased with the outcome of the doors and the shower.
Recognized Excellence - The installer, Pat, did an excellent job.
Personal Message - Thanks for the good work.
The installation and the final product was very good. The salesperson, I would not recommend nor would I deal with him again.
Areas Of Satisfaction - I am most satisfied with the installation and the final product. They did a great job.
Recognized Excellence - I would like to recognize the installer, Alvin.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bath Planet Toledo as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys