I have already recommended them.
Our experience with Baker Siding and Home Repairs was above and beyond our expectations. There wasn’t a single interaction we were disappointed with. Communication was top notch and the finished results are beautiful.
The folks at Baker Roofing were courteous, prompt, and flexible in scoping the project, obtaining the needed materials, and completing a pristine installation with minimal disruption.
Rob Holt supported the initial quote to install siding, gutters, and windows on my home; Josh Kelly supported the execution of the contract; Ivan and Oscar supported the construction and I could not have been happier with the outcome. Communication from the quoting process through final punch list items was top notch quality. I was very grateful that Josh, Ivan, and Oscar remained very cognizant of my need for my fiber internet to remain undisturbed while they were working around where the facilities entered the house. Kudos gentlemen!
I wanted Baker Roofing to do my project because of two things 1) Quality, it was going to be done right 2) They could handle all my project needs. We wanted windows, siding and gutters. Mike Healy, our project manager, worked very close with us. He communicated clearly and recommended things that I, as a homeowner, just wouldn't have seen. Was everything perfect? No, it wasn't. But what project is I highly recommend Baker Roofing, and if you're lucky, you'll get Mike as your project manager.
We purchased a home in May 2022, and we knew it needed a lot of exterior work. Baker Roofing did an amazing job in addressing all of our issues, from roofing to siding to stonework to deck repair. Their project managers were professional and communicative, and we had confidence that the work was being done right the first time. We added a few new items as we went, and our change orders were clear and reasonably priced. Overall, the work was excellent and they came in ahead of schedule and under budget. What more could we ask for?
Baker Roofing replaced siding on my house. The job was done on time and on budget. They cleaned up after themselves. Mike has communicated clearly with us, he was willing to explain the work that was to be done. I would highly recommend Baker Roofing.
We are very pleased. Our initial research indicated Baker Roofing is tops at what they do but, having never worked with them before, we couldn't help being a little apprehensive. We quickly found out why Baker is tops at what they do. We definitely made the right choice! Every person we interacted with was professional, courteous, and followed through on their commitments. Special thanks to site PM Josh, marketing rep Andy Tart, IO and the siding crew, Brian our Pella guru, and PM Robert for making things stress-free for us and doing a great job. We will readily engage Baker Roofing in the future and strongly recommend your firm to other folks.
I was impressed from the beginning to the end. The communication was outstanding throughout the entire project. The quality was fabulous and I was impressed with how clean the job site was. I would recommend Baker Roofing Company to anyone looking for a new roof, siding, or windows.
It was great to work with a company that supports you throughout each stage. I also worked with them on my gutters and siding. They have been very helpful and professional. I appreciate how they made sure the people working were kept safe by making sure they were hydrated and were getting breaks. They listened to me when it came to the garden and flowers and made an effort to accommodate what I was telling them. They explained things about the materials and what changes needed to be made. It was meaningful how they made it to where I could understand. They were flexible about where to park so that my trash could still be collected. I can see why they have been in business for years and why they have the ratings they do. I did go over their ratings, which was part of the deciding factor.
Baker roofing was prompt, professional and organized. Many of my neighbors have used other companies and regretted the process. One of the other companies I contacted seemed almost indifferent, uninterested. I felt an immediate connection with Jim Stober of Baker Roofing, who came out to estimate my job. I have nothing but praise for Baker Roofing.
Home Exteriors by Baker Roofing was performed with professionalism, good quality and daily communication. We were very pleased with all of their services from Bidding and Material Procurement through Demolition and replacement of all new Siding, Trim and Windows.
I talked with other roofing companies but none came close to Baker Roofing. In addition to the new roof, we knew we wanted higher grade insulation but on top of the roof deck so as to maintain the height of the attic space for future renovations. Baker was extra helpful in working with the manufacturer and developing the details to make everything work: new roof, much improved insulation, larger gutters and downspouts, and modified eaves.Both the Estimator Chad Petit and the Project Manager Pete Mandic were top rate! We are so happy with the finished project!
Baker Roofing has provided excellent customer service to us at several residences since 1987.
Baker Roofing Company was professional, detailed, thorough and a great value. They informed us of the process through out. I highly recommend them and have done so to friends and family.
I did write a customer review on the Baker Roofing website. I give it a 5-star review in every aspect; the project management, planning, execution, pricing, and everything. They are well organized, trustworthy, honest, and very fairly priced given the high quality of their deliverables. They have my highest recommendation. I am retired. I come from a very large cooperation where I was the Senior Manager. I know end to end quality. I believe in all aspects of what they do, Baker Roofing is highly professional, highly knowledgeable, and highly competent in all of those areas.
When I originally contacted Baker Roofing, it was about a three week wait for a quote. Then it took about two more weeks to get the work scheduled. When the appointment day came and nobody showed up to do the work, I knew I selected the wrong company.
But to make their customer service even worse, three different people blamed me for their mistake. I was not the one who scheduled the appointment, they did. I was given the choice of August 27th or August 31st.
The customer service representative said I must have written the wrong day down. Two voice mails also said the work was scheduled for September 7th. Blaming the customer is never a good idea in any business especially when the mistake was made by a Baker Roofing employee.
I had to miss a day of work only for them to no show on me and then they say they can fit me in later in the week where I'd have to miss more work for them likely to no show yet again.
Then they even claim this is not the way they normally do business. It is all I've seen and experienced that the company screws up then blames the customer. I respect myself enough not to deal with a company that disrespects a customer and does not value their time.
I'd suggest finding a professional and reliable company to do business with as Baker Roofing is unprofessional and unreliable. I know that is what I will be doing and if I had chosen a better company in the first place the repairs would have been made months ago and that was my mistake.
Baker staff lives up to their reputation and company’s motto of always good work. Their work ethic is impeccable, and their integrity and attention to detail is unrivaled. Baker recently installed HardiePlank on my home. I have high praise for all throughout the process starting with LaSonya in the office who answered my initial questions, Rob who provided the estimate and quickly answered my follow up questions, Pete who managed the installation taking care that all details were handled to perfection, Alex, Lonnie and Arnold, the installation team who took care at every turn to ensure the precision of the installation, the roofing crew who made sure the roof installed by another company several years ago was brought up to proper standards, and finally Marcos and his team who handled the finishing touches with the sealing and painting tasks. Pete was always a step ahead working with my schedule for a stress-free process, no small task. (After the job was finished, another service technician asked about the siding and finishing work because he was so impressed.) I am thrilled I chose Baker and highly recommend them.
Baker Roofing was very professional and knowledgeable. Their sales person Ignacio was extremely informative about all the shingles and how they are installed. Jason, our project manager, went above and beyond to make things right on our project. We highly recommend this company.
Don't skimp on roofing costs. We found serious termite and water damage that required rebuilding of some framing. Baker took care of it without a hitch and the pricing for the change orders was not out of line. Highly, highly recommended.
They are a fantastic company to work with!
Baker Roofing and specifically our Project Manager, Pete Mandic, provided exceptional customer service and quality products and workmanship. Every person who worked on our home was friendly, hard working and knowledgeable. Baker Roofing performed the following for us: roof replacement, gutter replacement, door and window replacement, siding and fascia replacement. I recommend without hesitation.
We had heard Baker Roofing was the best and we agree.
The guys were very knowledgeable, very professional, and overall it was a great client experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Baker Roofing Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys