Overall I have been very satisfied..
Baker Roofing did an outstanding job with my roof replacement. I knew that there was going to be some additional work needed that was hidden, and they explained in great detail what needed to be replaced/repaired. Extremely knowledgeable crew. Felt very comfortable with them working on my home.Thank you very much for the great work your team has performed.
My experience with Baker Roofing was the best construction project I have ever been a part of.
We would highly recommend Baker Roofing Company. They replaced our roof, siding, gutters, shutters and several windows. From start to finish, everyone was very professional, courteous, on time and detail conscious. Our sales representative was extremely thorough, took his time, followed up on numerous questions and revisions and never pressured us in any way. On a project this size, we of course had surprises, but our project manager was very thorough, explained all of the options and helped guide us to the decisions that made the most sense. He paid attention to details and communicated frequently. The crews were professional, friendly and conscientious. We are very satisfied with the work and the process overall.
Baker Roofing was great! on-time, hardworking, and professional.
I would always recommend them. I have dealt with them in the past. They did a great job.
Baker Roofing did a perfect job replacing our 25yr old roof. The crew was friendly, helpful and professional. The team kept the house protected while we waited out the rain. The job site was cleaned up at the end of every day. After the installation was complete, the roof was inspected by another team to ensure everything was correct. We are very pleased with the outcome of the project.
Baker Roofing was quick to respond to effects brought about by hurricane Dorian. Temporary tarps were placed on the roof quickly and the entire new fortified roof was scheduled and completed more quickly than I thought.
Baker over exceeded my expectations. They did an amazing job!
They did an excellent job.
We had a great experience with Baker Roofing. They showed up on time and worked until sunset, finishing the reroof in just two days. They were very respectful and careful with my yard and plants. The roof looks fantastic. I would definitely recommend Baker Roofing. Thank you for a job well done Baker Roofing!!
Very Professional, top quality, excellent communicators, great staff from the top to the very hard workers. They don't just dump off 10 workers "bang it out". They bring 2-4 very experienced workers that work efficiently as a team and do what it takes to make it right. And when they encountered a problem, they pointed it out, made recommendations and fixed it properly.
I like Baker Roofing a lot, and they do good work! The clean up issue has surprised me. It is not like Baker Roofing.
Very professional company. Crew arrived on site on time and worked all day each day. Work was completed on time as indicated. Very pleased with the job. Everyone was a pleasure to work with. Would recommend Baker Roofing to anyone. Excellent company.
The ground crew left my yard in a cleaner state than when they found it. I thought that was awesome.
I have known of Baker Roofing for many years, so when it was time for a re-roofing job, they were one of 3 companies that I contacted for a quote. They were very competitive and so, they got the job. I like knowing that if I ever have a problem with my roof, they will be here to help (unlike the "fly-by-night" guy who installed my previous roof after Hurricane Fran). The whole process was a pleasure and I highly recommend Baker!!
Our house was almost destroyed by Hurricane Florence all due to previous poorly installed by a local roofer. Baker was amazing and did an outstanding job. We ended up replacing entire roof and sheathing, Hardie planked entire house from Vinyl, installed new windows and doors.
They were professional and reliable. While more expensive than other companies, knowing they’ll be there if I have a problem in the future
Amazing experience at all points of the process, from the initial meetings and estimate with Ignacio, to the quality execution of the project by Pete and his quick and attentive crews. Their transparency and timely communication put me at ease, because we were replacing the entire roof, which for our family is a substantial monetary investment. It felt like they respected my home as if it were theirs, and the final product is a testament to the pride they put into their work. They earned my trust, and that speaks for itself.We are very pleased with our new roof, and enthusiastically recommend Baker to anyone who is looking for a reputable company for their roofing needs.
Still waiting for damages to be repaired 2 months later.
Everything was great!
simply "The BEST"
Great work.... everything is going very well. Some delays due to weather and my family illness issues, but everyone is nice enough to try and work it all out. The final product is even better than expected... so very pleased with all the work and the personnel. (Baker was recommended to me by several people and now I am a big fan too and would highly recommend them for any work you need done or even a huge makeover/restoration as was done for us!)
On the last day after the ladders were loaded on their trucks, one othe leads thought the vent pipes would look nicer sprayed painted so he got his ladder off the truck and set it up again to finish his detail spraying and it looked wonderful. He did not need to do this but did anyway because of his workmanship pride - Thank You!!!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Baker Roofing Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys