Our experience with Baine Contracting Group has been excellent. The planning process has been organized, professional, and reassuring. The team has taken the time to understand our vision, answer all of our questions, and explain each step of the process.

Service Helpfulness Assessment

Service Helpfulness Assessment - Every member of the team has been incredibly helpful throughout the planning process. They've been supportive, patient, and always willing to answer our questions. Their guidance with the design and product selection has made what could have been an overwhelming process feel much more manageable. We appreciate that they take the time to listen to our ideas, offer thoughtful recommendations, and help us make informed decisions.

Expectations Met Explanation

Expectations Met Explanation - Baine Contracting does high quality work on homes. All individuals employed by them are extremely professional.

Michael Baine will get your job done. We rennovated our home after 17 years of traveling back and forth from North Jersey. We knew of Michael Baine from our next door neighbors having used them years before, and loved the work they had done. Michael's crew gets the work done in a reasonable amount of time. His referrals after our renovation have helped tremendously. Don't hesitate to use Baine Contracting. You can trust Baine Contracting to enhance the beauty of your home.

Communication

Communication - This is where I found Baine Contracting to excel. There were a couple of meetings, necessary follow-up calls, as well as calls made to us to double check on particular location sets, paint colors, and fixture placements, etc.

Areas Of Satisfaction

Areas Of Satisfaction - Communication and availability

The reason we didn’t rate Very Likely to recommend was because there were multiple instances of lack of communication regarding the scheduling of work activities and the heated conversations that occurred in several of the memorable conflicts.

Areas Of Satisfaction

Areas Of Satisfaction - Quality

I would always recommend Baine Contracting to anyone I care about because I naturally would them to “Get The Best”.

Additional Comments

Additional Comments - Our home is absolutely beautiful all because of Baine Contracting!

Quality work and reliable. Communicates effectively every step.

Quality Of Workmanship

Quality Of Workmanship - Every team was professional and meticulous in their work.

We are very pleased with the finished product!

Areas Of Satisfaction

Areas Of Satisfaction - Home looks like new!

Areas Of Satisfaction

Areas Of Satisfaction - quality of work, communication, dedication to the job, respectfulness

Areas Of Satisfaction

Areas Of Satisfaction - All areas exceed expectation

Michael was a great partner during the design phase of my project — helped me understand every step, worked with my other consultants to coordinate, etc.

Areas Of Satisfaction

Areas Of Satisfaction - They have a very professional way of doing business. The team is AMAZING. Wonderful people that were a pleasure to work with. I was always confident in their abilities and expertise.

I found Baine easy to work with and receptive to my suggestions.

I received an estimate that floored me and reluctantly accepted it and once I was hooked received a second estimate which almost doubled the original.

The team is extremely competent, execution is very strong. I believe "extras" result in charges not proportional to the value of the work performed, more specifically the result is being over-chargeed.

Baine Contracting did an amazing job on my large home project. The work was superb, and they left the work site very clean every day when they left. I'm so thrilled with the finished project, and would use them again in a heartbeat!

Areas Of Satisfaction

Areas Of Satisfaction - timeliness, workmanship, attitude of team was fantastic

Michael and his company represented themselves as a company that does premium and I am happy to say they certainly did. We are thrilled with the job.

Communication

Communication - As a customer of a construction project we have been trained to expect the unexpected. But the issues were few and far between. And when they did occur, communication was swift and accurate regarding how to cure the issue.

Michael and his team were very easy to work with and they finished the job on time!

Michael is very knowledgeable & easy to work with

Areas Of Satisfaction

Areas Of Satisfaction - great workmanship and timely

They executed a major addition to our house, on, on budget and displayed excellent professionalism and understanding as we made on the job changes. They were a delight to work with

Their work is immaculate, and they are very detail oriented. They do not leave the job until complete and customer is completely satisfied.