I recommended Ashton Woods Homes to my dad, and he is actually buying a home in that same neighborhood.

My experience was fantastic! The sales rep, Royce, was so easy to work with and answered all my questions. My construction manager, Aaron, stuck to the schedule, had regular meetings with us and fixed anything we needed.

A few days after moving in there was rain and I got a roof leak in the garage. I put in a warranty claim and the process still hasn't been completed. The first person came out in August but the claim still hasn't been finished. The project manager stopped answering my calls.

We will recommend Ashton Woods Homes to anyone we know looking to purchase a new home.

I liked everything. The entire staff, from sellers to builders. The location. The house styles. All doing whatever they can to help me.

We had such a positive experience. From start to Finish Andy Perez made everything so smooth and easy. Dustin Zigmond the construction manager was extremely knowledgeable and walked us through our whole house and gave us every detail it made us very confident in knowing our home.

Great customer service

Positive interactions, responsiveness, and support

Beautiful home! Layout very convenient & so far no issues.

Overall great experience and a higher quality builder than we have used in the past in the Phoenix Valley.

In our neighborhood yes, Rick would be why we recommend buying here to someone

We had a 5 star experience purchasing a home from Ashton Woods. I would recommend any family or friends to give them a chance. Josh and Ignacio are great part of the team and were especially helpful during the process.

I love the build quality and features that Ashton Woods Homes provides to their buyers. The sales and construction staff were fantastic to work with.

We are very pleased with our new home. We did this 5 yrs ago with a different builder and had alot of issues. We haven't had any issues yet and are hoping not to in the future

Ashton Woods Homes made a mistake with my bathroom doorknob, but it is okay—the house is really amazing.

Sales team is really good. Brade was the reason I closed the deal. The back office team is something I would refrain from ever talking again. Please don't put Dennis in front or in communication with clients. You will start losing clients. I had to be honest with two other friends of mine about it. Not sure if they will buy AW.

Working with the Ashton Woods sales, design, and construction teams was a great experience. Each of them were knowledgeable, patient, and a pleasure to work with. Everyone I dealt with really seemed to take pride in their work. A family member recently worked with a different builder in the area and had a much less positive experience so I am happy we made the decision to go with Ashton Woods.

From the moment we had our final walk through and even after our closing it has not been the best experience. Our project manager Josh never did what he said he would and was the worst communicator. Even my neighbors who has him as his PM had similar experience. I have stuff on my house that was claimed to be corrected and never was. I also have some craftsman issues that Kelly and Sara are claiming is cosmetic. It’s a shame over $1m in two homes bought in the same week and this is how Ashton Woods works with their customers.

The house was not complete when we moved in. The craftsmanship on the home is very underwhelming. There are still many touch-ups that need to be done and warranty claims that will need to be submitted, even after a long list of things has already been addressed. Ultimately, the house seemed rushed, and it did not seem complete—especially not to the level of our expectations for a home of this size and price point.

We love our home and feel very comfortable. It is extremely quiet. The building is still going on and we never hear is one building away.

Initially, when I started with them, the process was very smooth with Gretchen Weber. She was wonderful. When we had some setbacks, she represented Ashton Woods fully and made sure we completed the home. I will be recommending my family and friends.

My home is a refuge. It’s well built and beautiful.

Our experience wasn’t great

We love our new home

We have been experiencing ongoing issues with our AC system since day one, and unfortunately, we have had an extremely difficult time getting the issue properly addressed and resolved.

We are now approaching four months of dealing with excessive heat inside our home due to this ongoing AC issue. This has been incredibly frustrating and uncomfortable, especially given the extreme Texas heat.

We were recently informed by the HVAC company that the issue may be related to how the system was designed and installed by the builder. We were told that there are concerns with the installation, including insufficient insulation, and that the AC system may be undersized for the size of our home.

After investing in a brand-new home, we expected the HVAC system to adequately cool the house and perform as it should. Having to deal with these conditions for nearly four months is unacceptable and has significantly impacted our experience as homeowners.

If we had known we would experience these ongoing issues with the AC system and the difficulty involved in getting them resolved, we would have seriously considered choosing a different builder. We are asking that this issue be treated as a priority and that a proper, permanent solution be provided rather than continuing to make temporary adjustments.