Very professional company to work with. Just received our home and its in an excellent condition. Looking forward to work with Ashton Woods in the future.
We had an outstanding experience thanks to Jojo, our superintendent. She was consistently attentive, responsive, professional, and made the entire process feel smooth and stress-free. Every concern we had was handled quickly and thoughtfully, and her support helped us feel completely comfortable and excited about our new home.
Jojo exceeded our expectations in every way — and coming from high-service backgrounds ourselves, we hold very high standards. Her attention to detail, genuine care, and commitment to making sure we were fully taken care of set her apart. We couldn’t imagine having a better person guiding us through this important transition.
Because of Jojo, we would highly recommend this company to anyone. She truly made the difference in our experience.
Great location great layout
Overall value
High quality build of homes and attention to details
As they do nice homes there are a lot of disappointments in some of their workers.
Use better quality of building materials and quality sub contractors
I am concerned about the construction being all wood.
Quality of home
Poor quality craftsmanship doesn’t match the prices. The amount of people they have involved in the entire process creates confusion and stress.
Since we have been with Ashton Woods, they have been very responsive with taking care of complaints. The builder, Michael Riley, is a very good builder. Since we moved in, he had made sure every complaint we submit is taken care of.
Ashton Woods and their team are the best in the industry. I recommend anyone looking for a new construction home to look at their product before buying a home.
Beautiful homes and nice upgrades.
Hopefully they have a different salesperson.
My father is in construction (residential / commercial) and recommended AW to us.
The townhouse is very well built and designed.
I had a great experience with the Gateway Parks team at Ashton Woods. Erick, Mike and Dustin did a great job of keeping the process moving along smoothly.
Knowledgeable
Ashton Woods build quality, location, and pricing are far better than many other competitors. We have had great experience so far.
It was absolutely fantastic through every step. Everyone was willing to help me with all my questions, made sure I understood the process and what was being shared with me. For a 1st time buyer, it put me at ease
See comments at question 9
They provided great service. We love our home.
Good quality construction, beautiful neighborhood and they are very quick to respond to any needs.
After moved in a week, many issues happened after another non-stop, roof leaked due to poor workmanship of shingles and messed up Breakfast area and upstairs main walkway. Air condition system was installed incorrectly and caused condensation built up and leaked in the attic. Continued to have more issues within a year.
Everything is good , but the contractors who are being used . they dont understand what we are saying where is the issue and they just go by what they know