Nice builder and have good warranty support. I really like the building manager / supervisor Sebastine. He always answers all my questions and provide great support always. I am very much satisfied.

We had issues when we moved in and Becky was not helpful

Ashton Woods Homes are beautiful!

One is going to have to project manage the tradesmen when they come in to do the annual walkthrough, and not only the trades but the project manager as well. Be prepared for a lack of customer service, no proactive responses, and no professionalism. Before purchasing the home, inspect the quality of the materials that are actually in the home. Make sure it matches the expectations for the price of the home that one is paying for.

Home design is fresh and well thought out

I have a retention pond issue. It is graded wrong and because it is so close to house it is washing away ground near house. Also there should be protection from someone falling into it like I did and broke my elbow. Fence was hit and cracked andmain 8 by 8 pole is shattered. Love the house but these are important issues of concern as well as water coming down hill and flowing up to deck.

It is a well-built home, and so far we are enjoying it.

We had a great sales person

We like the floor plan of our model, lot size and location.

It was just exceptional service. It was really good.

I highly recommend Ashton Woods Homes because of the exceptional quality of the homes and the knowledgeable, professional, and courteous employees.

I love the staff. Tandy was very, very very helpful. She would answer her phone at any hour, even if she's off. If I had any concerns, she'll get back to me in a timely manner. She made the home buying experience a joy. I wish I could buy more houses with her help. Tom was also very helpful. Everything i asked for he did. I take great pleasure in telling my family and friends about AW.

Please, I need anyone from you who speaks Arabic for urgent matters.

After closing, we found warranty issues that were not resolved. Tickets are closed before they get resolved.

you might wait to send your survey out after all work is completed. we still have some open repair orders pending.

The whole experience from beginning to end was pleasant and smooth

The entire process start to finish has been lovely. Customer service has been top notch and everyone has made me feel like a priority.

Accessibility and information sharing

We really liked the floor plans of the Ashton Woods homes, and the model is decorated beautifully. We felt the bar was set a little higher here, compared to other builders in the area.

No pride in workmanship. Contractors always passing the job to the other person. I don't paint cabinets, I don't paint walls, your fixtures are loose oh that's just the way they are.
I have a year old house with unfinished work because it's always someone else's problem or you simply wash your hands of it.
How about the mudslide in my backyard after your crew came and threw sand to "fix" a problem. They only created a bigger problem and we are told it's "normal."
Should I continue?

I like the make and build on the house we’re in and as far as communication and handling business they immediately respond and help you out

Very responsive

We have not been impressed with the quality of this home especially with all of the issues we encountered and what may come up. It’s nerve racking. I’d hate for someone else to purchase for the cost and have high expectations that are met with cheap, low quality materials and craftsmanship.

Brian Keehan was super helpful, on top of everything, and so kind! Highly recommend! Peter Jas was also incredible to work with, would highly recommend!

Quality of the construction is poor. The value/investment compared with final product is a bad deal.
I won't recommend Ashton Woods constructions to anyone in my network.
I won't never purchase a construction from Ashton Woods again.