What I really liked about the experience was how supportive, responsive, and involved both Michelle and Erik were throughout the entire home-buying process. Even after I moved in, Erik followed up to addressed a few small issue with the new house.

rep took care of it quickly and efficiently

Poor quality. Major shortcuts to cut costs

Katrina and Keith were both great in guiding us through the purchase, building, and post closing transition process

Ken Ward was very helpful and attentive to all of my needs.

I would absolutely recommend Ashton Woods Homes to my friends and family. I received excellent service from every Ashton Woods employee I interacted with—especially Justin. Even the smallest concerns were addressed with care and professionalism, and I truly felt that the team was committed to making sure I was completely satisfied. They were always willing to explain things clearly, including helpful maintenance tips that made me feel much more confident as a homeowner.

In fact, I shared my great experience with my best friend, and she ended up purchasing the same Scarlet plan in Dawsonville! She’s now getting ready to close soon, and I’m so happy that she’ll be enjoying the same quality and service I did. It was truly a great experience from start to finish.

Loving my new home!

Great process and people. Couldn’t of been easier!

From buying my house to the one year warrenty, all employees were great. Shout out to Taylor who sold me the lot, Paul Burke in customer service even call be back while he was on vacation in California.

Exceptionally well-built homes. Utilizes space to bring the family together.

The finish of the home is very messy and lacks quality which are indicators of poor supervision.

We had a disagreement with management over the scheduling of closing where the information given by management was not solid and changed a few times--according to Ashton Woods fiscal year and monetary goals.

Yes, I would recommend Ashton Woods Homes to others. The quality of the materials is noticeable. I would only suggest improving the final steps of the buying process—especially the key handoff—to make the homeowner feel special. Stronger communication during that phase would also make a big difference.

They used the worst possible paint. There were a lot of warranty requests. They did not do quality control.

Well built home

The quality and craftsmanship are what counts, and Ashton Woods delivers just the kind of home you’re looking for.

Ashton Woods has done great work for us in acquiring our house. Any issues we arose were quickly resolved by the building manager!

We’ve had nothing but issues since moving in

It's new houses and it's really nice

I am have issues right from move in, it would have been nice if we can fix everything before the closing. I am reaching out to warranty team and my build project manage .been a over 6

The location, the neighborhood and we are so grateful for everything.

I like the house but feel there were a lot of quality issues pointed out at walk-through that were pushed off to the 1y. This has turned into a lot of work for us and you.

Project management could be much better

Overall very happy with AW. I am not pleased with my home's landscaping. It was done very poorly. There is trash under my mulch, the mulch was stacked up way too high thus piling up against my foundation which is not good for my foundation, and the landscapers clearly did not dig any of the dirt beneath the flower bed. They stacked way too much mulch on top of the soil instead of digging out some of the soil first and then placing the appropriate amount of mulch on top. It was done very unprofessionally. I had to fix it myself but I should not of had to. It should've been done correctly the first time.

The way the major leak and following repairs on my house after move in was handled was extremely stressful and nerve wracking. I wouldn’t wish the lack of oversight on anyone. My 2nd bathroom and bedroom were torn apart and unusable for nearly 6 weeks. I had to babysit workers who were trying to tile over the drywall without waterproofing and shoving in sand into the seams of lvp instead of installing properly. On top of that, i was following up constantly for updates and having to manage the process and holding people to timelines it seemed.