They took care of a big problem that was click driving me nuts.
The overall experience has been great. Smooth, no pressure buying process, beautiful homes, great support from the staff, phenomenal warranties and attractive insurance rates.
Fantastic experience! Recommended moving here to friends and family and my family has actually purchased a home now!
Yes, I would absolutely recommend AW for its very modern and luxury style floor plans.
My two week in my new home, Hot water tank was not working, went to a family's member home to bathe and wash clot My home is a new built, however, to due the on going construction digging up ground for a sidewalk with at the end of property, my home began to fill with ants through out my unit. My refrigerator was installed with scratches on the door, I had to wait my first month for a new install of a replacement door. There is a huge blue ink or paint spot on the outside window pane that will no come out, which I will have to repant over. There is a spot on carpet that wa made by the cleaning service prior to moving which I'm going to have to live with or get the carpet replace.
I would recommend my friends to buy from AWH based on my experience. Had a great experience overall and loving my new home. Especially the design I decided on.
I absolutely loved everything about my Ashton Woods home and i've already recommended them to five of my coworkers and three of my friends.
I have already recommended the Builder. I haven't really been in long enough and unpacked to fully give you what is needed here. But so far so good.
Quality workmanship, nicely laid out community
I love the floor plans and the quality of the build. Mike and Cindy who work out of Lucas, Tx ( Inspiration Subdivision ) have been phenomenal to work with.
They are very good with the customer.
Design, functionality and building materials quality are well executed.
Craig, the salesperson, was very upfront and easy to work alongside. The home turned out beautiful.
Quality. Customer Service.
HOA too high
Poor build quality, when trying to get warranty work done, it has been a nightmare. Things financially were not communicated properly during the home buying process, was pressured to buy. sink holes in the neighborhood, HOA tried to fine me the day I put a flag pole up that met all guidelines. Will not provide drawings so that I can work with contractors to make changes to the house. Very poor grading on the property. Terrible front landscaping.
We loved the quality of the build of our home. Beautiful flooring, kitchen back splash & counter tops, rustic look with the white rock and wood slates on the exterior design our house.
Plug placement not conducive for hiding cords without looking out of place and just ugly
Poor overall quality and workmanship
We had a great experience with Ashton Woods Homes in Austin. The team has been professional, responsive, and supportive throughout the process. Any questions or concerns we had were addressed promptly, and the warranty team has been very helpful. We would definitely recommend Ashton Woods to friends and family.
The building is better than surrounding communities, but it was a terrible pain to get warranty work done before James came along, you have a gem in that man. He was the only reason we started getting things fixed. But still the builders don't know about hurricane clips or building methods to survive high winds. ( It only takes a few minor changes in method, no change in materials) I am a carpenter 15+ years experience.
Una experiencia muy buena , son muy profecinales en lo que hacen
I’ve recommended this builder not only to friends but to others as well, because I truly appreciate the quality of materials used in their homes compared to other builders.
super easy to work and they make sure you understand every step of the process
Overall great experience with AW and the team, from the sales rep Julie (was outstanding), John the project manager, and Jim for warranty items. Thank you all!