The purchasing process could be more transparent.

Some sloppy painting, overspray, doors not closing properly/uneven, not the attention to detail i expected

The team at Ashton Woods provides incredible after-sales service. They go the extra mile to ensure the customer is happy. Specifically for our maintenance, Matias is an amazing individual. He takes everything personally and makes sure the job is done correctly. He is definitely an asset to Ashton Woods.

The overall quality, along with professionalism from the entire staff has made it a great experience.

The quality of the materials that they used for the house are pretty good, and they guarantee that anytime something happens, they come super fast to fix everything.

We did not find that Ashton Woods had good structure in comparison to other builders. The gas that they provide in our home is an external pipeline and not run through the house, which we were not informed of earlier. The managers did not give us the information on the structure of the gas pipeline.

The experience was perfect in all categories from start to dream come true!

We closed on June the 3rd and moved in on June 6th. We have not been here long, and the issues that we have had are the a/c going out on the hottest day of the year, the ice-maker going out twice for not producing any ice, the plumbing backing up twice, and an ant infestation in a home that we spend half of a million dollars on. We had to call someone out to do an electrical reboot on the a/c which resolved it. We have a second service call out to fix our ice-maker. We do not leave food and crumbs out for us to have an ant infestation.

Robert was very helpful and responsive to every request that i submitted. Whether submitted by email or phone, my requests were acknowleged quickly.
Robert kept me informed each step of the way through each fix that i needed help with. He even came by or called after each ticket to ensure i was satisfied with the result of the fixes. Highly recommend him to anyone needing his assistance. Very professional each and every encounter.

I am very happy with the work that Ashton Woods Homes did.

We love our home and process was handled professionally courteously on all fronts.

You guys had a pretty good reputation for homes but your people could do a better job of taking care of customers. From the service rep to the builders. All sub par.

The sales team and builder team were amazing. My family and I are a military family and we purchased this home sight unseen. Santos made we got weekly updates and several photos as if we were there and that was invaluable!

competitive pricing and offerings

Smooth process, great quality and value

I do not think Ashton Woods Homes left enough space in the garage to put any storage or trash bins. I do not think they used the best storm shutters that they could be cost effective. I would not use plywood for storm shutters.They did not put a water irrigation system in and are charging us each month.

My fiance and I have purchased a new home before so we understand how the process can get hard. Ashley guided us efficiently and professionally through all of the options we wanted to look at and any other available ones. We walked homes and looked at more than our share of layouts. Would highly recommend Ashley Quinn to anyone buying in this community and wherever she might move to down the road. Our construction manager Jared was just incredible. He communicated with us efficiently, and always made sure we had our questions answered in a timely manner. He went above and beyond in several areas specific to us that really gave us that genuine connection. I could continue, but just know if you are working with Jared for your home then you can know he will take care of you. Highly satisfied customer experience!

Ashton Woods Homes (Orlando) provides good construction. The home is nice, and so is the community.

Ashton Woods was easy to work with, the house is great - we are enjoying very much and the selling team (Cody + Tiffany) were and very accommodating to resolve issues.

Simply amazing! They helped contribute to a difficult process into an easy process.

Buying a new home, Builder did not follow up in 3months, 6 months and 1 year. Other builders I have build house are extremely and diligently follow up with customer for at least 1 year.

The service I had from Justin was excellent.

Great experience! First time home buyer, process was smooth and simple. 👍

Yes I would still recommend Ashton Woods Homes.

Poor quality building materials, specifically the paint and trim. The walls are so flat they feel like sand paper.

The main reason for this rating is due to the lack of communication I received at my 1 year of home ownership. I had reached out to Ashton Woods a few weeks before my 1 year builders warranty expired asking for the exact date to confirm when I needed to submit my claims. I got no response. That is a huge red flag.