I am impressed in the craftsmanship and care that the builder placed into my house from the move-in to the one-year inspection. Everything was handled professionally and with care.
They are quality builders and they care about there customers.
Some things about the house and warranty requests were disappointing.
We love our home. Like all homes, it has its issues, but overall it is in good shape. They were willing to come fix stuff as well when we did have issues. They’re better than most builders I think, and I work in construction with different builders all the time.
The quality of the house is great!
Quality homes, great team, great warranty program
I am very likely to recommend Ashton Woods especially because Val Crewse, Sales; and Ryan Portillo, Superintendent, were friendly, responsive, and extremely knowledgeable throughout the entire process. In our home buying experience over many years, we have never encountered such effcient and effective work, and all conducted in a open and friendly manner.
We could have had a better customer experience while locking in with our agreement. Our agent was not very friendly as we were going through all the paperwork and could have done a better job marketing how the house will look when we purchase it. Some of the key factors for us were rushed and did not receive the proper time that they should have received. This was a big purchase for us, and it could have been one in a hundred for her. Every customer is new,, and it could be their first purchase or their tenth. Everyone should be friendly and needs to work through every minor detail with the customer. However, our supervisor did a good job keeping in his concentration the problems that we had and was ready to look at any issues. HE did not strike anything off as something they could not do. He addressed any issues and if it was within something they could do or not, he would let us know. Any damages that we reported, they would send a technician out right away the next day, and we appreciated that.
Getting warranty work has been nothing short of a disappointment. As a customer, the perception is Ashton Woods has my money so everything else as a customer falls by the way side. Extremely disappointed in the way it has been handled and if I could sell my house right now I would. But you have my money and it seems like that is what you as a builder cared about.
The buying process was easy and we were able to get an accurate cost and mortgage estimate fairly early in the process. I think the value for your money is really great. The homes are beautiful. Our project manager, Eric was very thorough in explaining to us what we needed to know about our house. He was also very quick to get back to us when we had a very minor issue. He was quick to get the items from our inspection fixed and gave us no pushback on that. We were not really unhappy with anything along the way.
They were very accommodating, fast, and well priced.
We love our home, the build design, and the creative touches Ashton Woods did to bring elegance and style.
I think Ashton Woods Homes did a great job.
It was a great experience overall; the staff was excellent and supportive throughout the process.
Shawn & Jacob were very helpful through our whole process.
The design and everything else was perfect. The schedule was met, and the process was smooth from contract signing all the way through to home ownership. The builders are really proficient in their work.
Our home buying experience with Ashton Woods was top notch! From the people we interacted with (Valentina-Sales & Ryan-Construction were both attentive, knowledgeable and focused on making sure our experience was great!) to the quality of materials used and workmanship we were impressed every step of the way!
I would not recommend and definitely would not buy another Ashton Woods home.
They made it extremely easy and provided house options that mattered but was not overwhelming. They followed through on everything and went the extra mile to make their customers happy.
From the beginning of the home buying process to the expiration of our year warranty, we received prompt and excellent service.
I feel everyone on the team worked together well, was very professional and helpful, listened to our needs and concerns, and followed through.
Really good quality, amazing team!
I had a fantastic experience working with this team. From start to finish, they were professional, responsive, and committed to quality. Every detail was handled with care, and the final result exceeded my expectations. I would absolutely recommend them to friends and family without hesitation. Great communication, excellent craftsmanship, and a smooth process all around!
Our new Ashton Woods home is beautiful!
Right from the very beginning, the building process was simple and quick! We were very pleased when our home completion date was moved up by almost 2 months!
Jake, Valentina and Ryan were all responsive, professional, and a pleasure to work with!