I would recommend Ashton Woods Homes because they were highly responsive throughout the process.

Best builders we dealt with ever. Prompt and great customer service. Attention to customer needs and will recommend them to anyone.

Everyone in our process from Peter Jas to our Builder Brian were great. They were professional and friendly answered every question and even some before we thought to ask. The process was enjoyable and we love our house.

The personal touch is what sold me. Having the phone number of the builder, and all questions answered in a timely manner. Would recommend to anybody.

Cost effective Smart Home Options are missing

AW delivered a quality product and the overall team was very good to work with.
Have already recommended this neighborhood to others.

No, I do not recommend Ashton Woods Homes. Being a first time homebuyer, they made the experience very difficult. While the purchase process was fine, the construction process could improve. The model homes were built very sturdy and detailed, but the the actual home feels cheaply made and rushed. I have already had multiple incidents with the construction product despite only being there for a year.

Just not a satisfactory experience in all aspects.

wall seepage within an year. poor workmanship in bathrooms

I have only had two issues with Ashton Woods. One in the home and one with the payment of the insurance. The breaker in the kitchen keeps tripping. They came back several times to inspect it. They only replaced one breaker, but the issue is ongoing. Now, they are saying that the issue is not with the home. Instead, the issues are the microwave and the refrigerator. My issue with that is that my brother bought the house next door. He has the same brand refrigerator and microwave, but he has not had issues. I am not sure who is supposed to pay the homeowners insurance, but I received a letter stating that the payment has not been received.

Responsive to questions and inquiries.

Our sales Ashley is so awesome! She help made purchasing our home very smooth and easy. She had great communication. Kelly the Construction Manager is also amazing. Checked in with us after the purchasing our home to make sure there were no issues. I would highly recommend Aston Wood homes.

The build quality expected is not the same. They're not building what they tell you. It's so many defects. Their warranty sucks and their response time sucks. They come rip things off and take forever to come back to fix it.

Overall, yes. But would advise buyers to investigate property tax issues. Agents vague about them. Homes in my area have a large MUD tax on top of regular property tax.

We’ve been very pleased with our Ashton Woods home so far. The quality of the build has been excellent, with attention to detail that shows throughout the house. The finishes are beautiful, and the layout works well for our family’s needs. We’ve also appreciated the clear communication during the process between Santos and Dustin making our move smoother. Overall, we feel confident in the quality and are glad we chose Ashton Woods.

Salesperson and lender were not acceptable.
If we knew the Wyyerd internet is not available, we probably wouldn't purchased it as it's one of the top reasons for buying this house.
You should try to communicate with info that closely apply to homebuyers timing, and not just copy and paste from a formalized timeline.
Contract & closing manager wasn't responsive and pretty much ignore email. Then didnt know the actual closing date and caused confusion and worry.
there's a few other things that not mentioned here, but overall we do not want to recommend you to anyone!

I am likely to recommend Ashton Woods Homes to a friend… I have an overall good experience.

Ashton Wood representative Jodie was very professional and accommodating . She made all of our experiences without any major issues.

Great service and quick response...Robert was very helpful addressing our issues.

My responses here will reflect the post-sale experience, mostly, and from a warranty process standpoint.

The post-sale/warranty support is truly lacking & executive leadership intervention should seriously be considered as to the lack of being able to communicate effectively, timely and address issues brought up multiple times (even before closing).

I have had a lot of issues with my brand new home. I didn't expect to have to many concerns

Do away with the hoa. I don’t see them doing anything for the people who live in this housing tract

The customer service was pretty good.

I love my Ashton woods home. The layout is amazing and the finishes are beautiful. The craftsmanship of these houses is great. I don’t have many issues with my house and when I do, the warranty team takes care of them immediately and makes sure every repair is done right.

We love our home! Everything was great from start to finish. From the sales representative staying a little bit after his work shift for us to make a decision too Luke our construction manager who answered all of our questions regarding the house. Ever after the purchase! Thank you so much Ashton woods!