My salesman worked directly with my insurance company to deal with the wind damage my old roof sustained. The crew was all work and absolutely no play.
I was very pleased with the customer service of the salesman I worked with. He was very responsive and helpful for my decision to go with the Arocon and the O-C product. I was less impressed with the responsiveness of the office staff and particularly disappointed with how much I had to follow up to get my warranty (4 months after job completion).
The work was unprofessional and has to be fixed. They left a bunch of debris and nails around the site.
They did a great job! They were on time and came out as soon as I had a question.
Arocon installed a new roof for us after some severe wind damage. Overall, I was totally impressed with Arocon’s professionalism, expertise, and high quality of work. I strongly recommend Arocon
From start to finish, Arocon Roofing exceeded our expectations and we are very happy with the outcome! The project was efficiently managed and I would, and will, recommend Arocon to anyone replacing their roof as we received top notch service at a very fair price.
It was a very smooth and straight forward process. They educated us and we were made aware of what to expect. They stuck to the timeline and overall it was a wonderful experience.
I would recommend them.
It's just high quality, reasonably priced work.
When the crew arrived, we were not given guidance of what would happen. We did not know if we needed to stay home so it was a little confusing. Communication could have been better. The job was great!
The technicians were professional. They listened to several questions and they weren't angry, they were happy to answer them for me. They were so professional and did a great job.
I have dealt with Arocon in my role as a contractor several times. They are very efficient, timely and have excellent attention to detail in their work.
I have already recommended this company to a neighbor.
Great Job! We would recommend Arocon highly!
The only comment , besides appreciation for the work, is I discussed caulking the window of the master bedroom and do not know if that happened.
They did a great job.
Excellent work and on time.
They did a very good job but the recommendation of Miller's Chimney people was not good. I would recommend them as roofers!
The process was unintrusive.
What can I say? I'll never have to worry about my roof and gutters again, and the house looks great.
Your company is very reliable and provide quality work I will recommend my friend to use your company.
I already have
Arcon did fantastic work but the communication between them and the insurance company is no so fantastic.
The team at Arocon is professional and responsive. Thank you.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Arocon Roofing and Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys