The cleanup of the old roofing nails could have been better. We were picking up roofing nails for months afterwards.
The person that handled my claim did an excellent job.
Excellent job! Professional team and the roofing crew demonstrated real craftsmanship; well done. My neighbor was so impressed he asked your team for a roofing bid. Thanks for a terrific experience.
Very pleased with the work done. Follow up of problems was handled promptly.
There were just minor things that I have and I have been in contact with the representative about. One is settling up on the reinstallation of my satellite. I believe that will be resolved. Otherwise, I am satisfied with the job. I am assuming they will contact me about that.
They were great to work with. Timely and cleaned up well. Very friendly.
Everything was great!
I was SO happy when I found out that Apple Roofing could/would do my job. After I found that out, I didn't want anyone else to do the job. My neighbors were so impressed that I think two of them are planning to have Apple Roofing do their roofs, too.
They were very professional and did an outstanding job.
Dan was good to deal with but the sub-contractors were terrible. After four times in my roof and twice on the gutters I'm not happy. The quality of workmanship doesn't even deserve the one star rating. I will not reccomend to anyone.
Dave and the crew were awesome! They were very professional and polite. I would highly recommend them to anyone.
Very professional and kind people. Would recommend them to everyone!
Overall, great experience with this company. Jarod, the contact person for Apple, was very friendly and professional. He answered All of our questions and made the whole process very easy. I hope Apple Roofing pays him well, he deserves it !!
I feel Derek Holt is a super person to work with.
Everything was handled professionally! They kept the ground clean & did a final cleanup! They do an excellent job!
They were great.
I am very, very pleased with the price, professionalism and workmanship.
Jarrod Kline, the young man who originally came out to give us an estimate, was and is such a nice and professional employee of Apple Roofing. Jarrod, has been in our home more than once and each and every time he was friendly, courteous and very helpful in his explanation of what was going to be done when the new roof was to be put on. I, Judy, have spoken to, Jarrod, several times on the telephone and his friendly, manners were exactly the same as they were in person. (One can actually hear his smiles through the phone!) Even though the estimate from Apple Roofing was higher than the other roofing company estimate, we chose Apple Roofing simply because of Jarrod's presentation and his genuinely, nice personality. We felt that we could trust him and Apple Roofing.Yesterday, Jarrod's supervisor came out to check the finished roof to make sure that everything was up to par, and he also was so nice, great personality and was clean and well dressed. I'm sorry that I don't remember his name but perhaps, Jarrod can tell you. My only complaint is: When the roofers would drop the bundles of shingles it literally shook the house inside and actually caused the glass crystals on the chandelier in the dining room to fall onto our glass dining room table top which chipped the surface. I went out and talked with one of the roofers and explained the situation and asked if they could please stop dropping the bundles. It happened three times more. Fortunately, after the first incident, I had spread thick towels over the table so when more crystals did come down they didn't break as they had the first time. Maybe in the future, the roofers can be informed to not drop the shingles so heavily, or at least give fair warning to the customer to take precautions.All in all, we're very pleased with the end result, and will highly recommend Apple Roofing.Sincerely, Judy & Dave Williams Springfield, Mo. 65807
Dan Slacker was very accommodating and just a well liked guy!
I would like to commend Joe Tickle. He was so helpful. He explained everything and we felt very comfortable with him handling it.
I was very disappointed with the cleanup job.
Kirk was wonderful. His staff was wonderful. The respect was wonderful. It was a great, great, great experience.
They are overall a good company to work with.
I already have recommended them.
I wanted the best for my money , Apple delivered on every level, Do Tickle was great to work with, just coldnt be happier, simply a beautiful job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Apple Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys