Apex did a fantastic job on my roof. I was concerned that having an elevated 2 story structure may complicate the tear-off and installation, but was not an issue for them. Brad is an excellent communicator so there were no surprises. Brad worked with me every step of the way including handling insurance processing and financial timetables until all items on worklist were addressed and completed. The workers and installers were professional and skilled. I am completely satisfied and would recommend Apex to my neighbors.
Apex was recommended by a friend and in the initial stages I would gladly have given a positive rating and review. The biggest problem arose from the subcontractor used to do a portion of the work. The choice of using this contractor undermined my confidence in the entire job. Brad at Apex was as responsive as he could be and I think did his best to resolve issues on our behalf. I think perhaps they were inundated with work and hired some contractors that were not their usual people. I'm sorry to say I can't second my friend's recommendation.
Brad Pharr is great to work with and they have great employees.
I very pleased with my house roof. The project leader communicated clearly as to what will be done and when. The workers were polite and courteous. The job was completed as agreed, on-time, efficiently and professionally.
Apex roofing did a outstanding job on my roof.
We had a rough time getting insurance company approval. Finally hired a professional roofing appraiser, a "junk yard dog" who fought for our rights and won. His fee came out of the insurance company check. No problem. But, all this took quite some time while Apex kept fighting too. Once we had the money, things went quickly and smoothly.
A top quality company with top quality employees.
The gentleman who helped me was Brad. He went out of his way to help me with time limits and was very patient with my questions. I will recommend Apex Roofing to anyone who needs their roof fixed.
Brad was very professional and worked with me to meet my needs on my roofing project. I know I can contact Brad if I have a problem and he will solve the problem. Strongly recommend Apex for your roofing needs. Bob Stine
The team at Apex did a great job from initial contact through payment collection. I am very happy with the quality and appearance of the new roof. They also do gutters and we worked out a great deal on that job too. Overall, a great company with great people.
I am entirely satisfied with the work done by Apex Roofing from initial contacts through final cleanup of the work site.
They are really nice people who keep their word.
Apex was professional from the very start until the end. They made it easy to do business.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Apex Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys