Good communication and worked well with any concerns that we had.
They did a good job. It took over a year to get done, but they did a good job.
I thought everything was very expensive and it took a long time to complete the work. Once they were done with the drying process, it took a long time for them to come get the fans.
They were really good at first responding, but after our first meeting, it was hard to get communication from them.
The project took a long time.
At a high level, I enjoyed the experience with Alpine. They did a great job. When it came to the reconstruction of the bathroom, the contractor they used was cutting corners and moving too fast. The quality of the repairs wasn't too great. It had to be redone. The second time, it still wasn't great, but I gave up at that point.
Alpine was very responsive, did great work, and was very quick. The staff was very friendly. We will be using them again.
Alpine was very responsive, did great work, and was very quick. The staff was very friendly. We will be using them again.
They did a good job.
It took them so long to do it. The house sat for four weeks with no work done to it at all.
They are the best restoration group I have ever used.
They were very good on the identification of work to be restored, even found things I hadn’t noticed. Work was done on time and with excellent quality. Already recommended them to my neighbors.
Alpine does a super job. We have used them twice.
I called them to get up water, and they ripped out walls and carpet. I could not believe what they did.
They were very communicative. Everything was explained to me in a clear way, even when I didn't know anything about the repairs being done. They were thorough and made sure to double-check everything.
They were amazing people and did amazing work.
They did nice work and finished on time.
It took them too long to do it, and we had no communication with them.
Alpine quickly responded to the flooding incident, but for a small job, it took a long time to be restored and communication was lacking. Waited for calls and felt we slipped through the cracks. When they were here though, they were professional and we are please with the quality of restoration.
We started with them in June and the work is still not finished. They have not contacted us in months. They were supposed to come last week, but they did not show. It has been six months, we got a hold of them last week, but they did not show.
Great to work with
The roof inside the trusses was falling and Alpine Cleaning & Restoration came in to fix them. It took a few months, but they did an excellent job. They took care of everything. I didn't have to do anything. The owner called throughout the process to be sure things were done to our liking, in the proper way, and as scheduled.
I was never really very clear how the whole process of needing damage control, insurance, general contractors with your company, etc all worked together. It was very frustrating and unclear. Never could figure out what steps I needed to make and if anyone was advocating on my behalf.
They did a great job and were very thorough.
They were prompt, courteous, and knowledgeable.