Painters were nice, quiet, no loud music.Arrived mostly on time
Unfortunately, my second experience wasn't up to the same standards as my first. Alex and Steven were sweethearts but there were just too many things that had to be touched back up and a few things that I'm not pleased with but don't want to hassle with having fixed to be able to say I would recommend Alliance. Clean-up wasn't nearly as through as I expected. Instead of removing the towel rods and toilet paper holders in order to properly remove wallpaper, texture and paint, they were simply taped over. Now, there are subtle lines from the tape and it's just not as clean looking as it should be. Sloppy lines in other places where tape was removed. Plaster overspray on the light fixtures in both bathrooms that while easy to clean, I shouldn't have to do this. If I weren't selling the house, I would insist on a better job in several aspects.
My house was empty with no furniture. They requested to have to house cleaned before they started. So I did that. Then when they finished, the paint dust was EVERYWHERE. The housekeeper came back and said I will have to pay again. The alarm panel was not covered, it has paint. Dust was on all the floors, stove, window seals, blinds, refrigerator, and all the counters. Several light and plug covers was not put back in place, and one of the lights were left dangling.
Professional service with all aspects explained thoroughly. Project was completed efficiently without incident or rework. Paint was delivered separately so that brand of paint was clearly evident.
We were pleased with the whole process overall!!
Excellent job painting our kitchen cabinets.
I’ve already told my neighbor that they did a good job and he will be calling.
They were very professional!
Alliance demonstrated that they are a professional, well-managed company. Paid a lot of attention to detail. This is what I was looking for, rather than a 1-man operation.
The team was thorough, knowledgeable, paid attention to detail and was very professional.
The painters on our project were very professional and did a very good job.
They were very professional throughout the process. The painters were timely and did everything up to our expectations.
Very communicative and willing to work with our schedule.
The actual painters did a great job! Detail oriented.
Overall we had a great experience, the painter does great work
Alliance did a great job at the painting itself! However, we were disappointed with the scheduling process and it was a lot longer to project completion than anticipated.
The company was professional. They provide good quality. The pricing is slightly high. The experience was great.
The project manager was attentive to my concerns and the team worked to correct issues.
Attention to detail was lacking in many areas including clean lines/edges and coverage to cabinetry. The cabinet faces are smooth and have good coverage. The sides of the cabinet doors and drawer fronts are rough to the touch and do not appear to have been sanded properly. I have found some spots where the old cabinet color is showing through.
There are areas of coverage on walls that do not appear as though they had 2 coats of paint as was initially promised, such as on small bathroom walls.
Clean lines are not consistently present where the cabinetry meets the tile flooring in the kitchen and bathroom.
The crew covered areas appropriately with taping and plastic; however, the tape that was used peeled off many areas of the interior cabinet surfaces which were in good condition previously.
Very thorough and affordable
I might tell a friend about Alliance but with the caveat that their painters required a lot of oversight and corrections.
The team was so very involved in the entire process and made it very easy. They did a fantastic job with the exterior painting!
The 2 brothers team that actually painted earned this top rating.
A lot of wood needed replacement. It was noted on the quote and completed as promised.
Price was high and the quality was average
A little concernd about our crew this time. Excellent painters, great personalities, taught me some "tricks of the trade." But, there must have been a disconnect between the work order saying "drywall repair" and what was to be done, installing two 8X10 drywall patches from 1990's vintage intercom speakers removed. This required an air compressor, and texture spraying but painter had to drive to Carrolton to get what he neeed, which was a couple hours. He was under impression it was just a small drywall repair he could handle. On the final day, was told they are taking an early lunch 11:30, to return earlier and finish earlier. However, lunch out and sitting in pickup took close to two hours, and work did not get started back until around 1:30 and it was around 4: 45 pm before finishing. So ... in my opinion, improved communication of work to be done, and a more strick hours of operation, could have concluded the project in 1.5 days, not 2 full days. And, he had to bring a 3rd person on the second day in order to finish. I have used a remodler three times this year, bathrooms. He arrives at 8:30. Takes lunch at 12:30 - 1:30 and leaves promptly at 5:30. Every single day. No standing around or us guessing. The last Alliance project had a husband and wife team paint our great room, kitchen, some cabinets and a hallway and they were fantastic. We will request them again, if we need Allicance. Finally, I would rather the painter did not know about this review, for security reasons. But I would keep closer tabs on this crew.