They took longer than the five days they said it would take.

Sales experience was excellent and the painters professional and skilled. Did a great job of keeping the work site clean after each day, kept me informed of any specific problem areas they were addressing, and took care to not disturb plants, shrubs, etc.
However, despite being told by the sales rep that he would come by our home personally to check on the project, never saw or heard from him again. Likewise, the site project manager only came by the house at the very beginning and twice during the last 24 hours to personally check with us. We received texts daily as to when the crew would show up - which was good. The last day walk around was rushed, painter had not yet removed all the masking tape, so a couple of areas that needed touch up were hidden. I didn’t discover these until 1 day later. Notified Alliance, they responded quickly, but haven’t seen anyone yet to perform the work.
Let’s just say the value was good, painters were excellent and we are happy with the outcome.

Nice complete attention to details

Very professional group! Everyone we felt with is top notch

I liked the friendliness, knowledge and caring about doing a good job and then folloeing through on that good job.

From start to finish, Alliance did an excellent job. They let me know exactly when they would be there and what they would do once they got there each morning. They arrived on time and were very efficient at what they did. In the end, we are very happy with the workmanship and would gladly use them again for another painting job.

They were good at their jobs and kept us informed. Would recommend to anyone!

Efficient. On time and results above expectation. I would absolutely recommend.

They arrived on time every day, worked efficiently, cleaned up daily, and were super friendly and professional.

The staff is very professional and always communicated when they would be coming out and very nice to work with.

The were organized, communicated throughout the process and adapted to minor changes due to weather.

Attentive to Problems

Attentive to Problems - They were great.

Recognized Excellence

Recognized Excellence - Victor and his crew did a spectacular job for us.

This is the second project Alliance has completed for me. Though, I am mostly pleased with the results, there were some missteps.

Doing a good job of painting was my minimal expectation. I would hope that all professional painters can paint well. The other two companies that submitted a bid offered to pull down the dead vines on one side of my home. I made the mistake of assuming that Alliance would do the same. They were on ladders, scrapping the dead vines off the soffit, but they refused to pull the dead vines from the brick. It would have added very close to no time at all to do. I'm 75 years old and in poor health. The fact that they were so uncooperative makes me unable to recommend Alliance to my friends and neighbors.

Did a good job, were on time and did thorough job cleaning up job site.

My neighbors have noticed my recently painted house and I have recommended Alliance Painting

All the painters were courteous and punctual.

Excellent all around. Attentive, professional team.

The Alliance Painting team was very professional and efficient during the painting process and very communicative with scheduling. I highly recommend!

All aspects of the job were efficient, timely, and completed in a professional manner.

Great experience, from beginning to end.

Arrived as planned to start the project. Went over all details prior to starting project. Accomplished the painting project and repairs as arranged. After the project was complete a walk around was done and the final product looks great.

Great quality work. Good communication.

The new crown trim, base trim and doors/casings were all installed before the painters came. I expected the painters to sand where needed. I would have paid another $1000 to get this right. I was told that the 1x4 part of the crown molding may have been rougher than the crown. If so, I expected it to be sanded as needed. I WOULD HAVE PAID EXTRA There are many rough spots/drips on that portion of the crown in most rooms. It does not look good. When the lights are on you can see these spots. The door casings had spots that needed sanding. I was told that the installer used caulk instead of wood putty to fill the nail holes and that it was hard to sand off. The crew WAS able to remove the caulk where I pointed it out. They should have gone back and done all of the doors this way since they could, in fact, actually remove the caulk and make the casings look much better. I did ask them to. They also did not get all of the nail holes covered. It does me no good to know that supposedly the door installers and the carpenter who put in the crown/base trim should have used putty and/or should have sanded down everything. They were long gone and I expected Alliance to take care of it. I WOULD HAVE PAID EXTRA. I fully expected a flawless job because Alliance had done the work in my next-door neighbor’s house and that work WAS flawless. The door going into the garage from the laundry room has bubbles in the paint on both sides. THIS IS A BRAND NEW PRIMED DOOR. The crew came back on 12/26/24 and sanded a few places, put on a bit of paint and left the door at that. There is a line all around the living room wall where a piece of trim was removed. Instead of up-charging to spackle and texture in that area and cover where the wood was removed, the crew just painted over it. Alliance did charge an extra $1200 to spackle and texture above the base trim to cover a line where the previous base trim was. WHY WOULD THE CREW NOT MENTION THAT SO YOU COULD CHARGE ME TO COVER THAT LINE IN THE LIVING ROOM AS WELL? I would have paid for it. They had to have seen it. I did not realize it showed until I turned on the big light in my living room the day after I paid in full. My heart sank. These are the MAIN things that I'm very unhappy with. To me, for $18,000, they are major things. We saved a long time to get that $18,000. I went ahead and paid but I am not satisfied. I did point these things out to the crew and to Matt-except for the line in the living room. As I said, I did not see that until a day after Alliance was paid in full and I turned the main living room lights on. Everyone at Alliance have been very pleasant but I felt like I was getting excuses as to why this or that wouldn't work every time I pointed out an area of concern. THAT DON’T GET IT DONE. I wanted solutions. I WOULD HAVE PAID EXTRA. I would be so happy if someone came back and corrected these things but I do not expect that will actually happen. It gives me no pleasure to give a less than stellar review. I do think the crew is very talented and did a great job prepping and caulking. They did a great job placing new sheetrock, spackle and texture on a section of the wall in the den. They were courteous, professional and very nice to work with. Most of the painting was very good. My problem is that where there were issues that needed solutions. I GOT NONE.

Probably not. Paint is chipping on kitchen, bathroom and baseboard.