We highly recommend Alco. The sales rep was the most responsive and provided the best sales proposal of the three outfits we interviewed for this job. The demo/installation crew arrived on time, were polite and professional, and worked their butts off to get the job done on schedule.
Alco completed the work in a timely manner and kept me informed during the process.
The windows are great. The installation process was not great.
The windows are affordable and good quality.
Absolutelty, quality product and quality installation
The service was very good and very timely. The results were high quality. We were beyond satisfied.
Alco Products Company, Inc. was extremely professional in helping me get my project accomplished. Once it was approved, they took every acre to make sure it was perfect.
I got a very high-quality door installed by very kind people.
Yes. Doors all functioning perfectly & look good.
The product they installed is very good quality.
I was super happy from start to finish. I would use them again in a heartbeat. They took care of everything, although it was fairly complicated with solar and asbestos panels.
Good experience and would work with them again - Overall they showed up when they said they would - worked thru all the issues we had. It was a fast quality install
ALCO is an overall great company to work with. From sales to the project execution, they are reliable and open. Ensure that you detail what you want and what they can, can’t, and won’t do, and you will be a very happy client.
Professional and courteous from initial conversations through completion of the job. Skilled at their work and delivered what they promised. We are very happy with the results of our siding and window project.
Tim and Jose were great!
Alco has replaced several doors and a window for us, and the replacements have been secure, weathertight, and problem free. Great work.
Alco Products Company did an excellent job! Everything was done thoroughly, efficient, and correctly. I had a part of a window that was rotten. They were able to get back there and cut that off and put up perfectly new siding. Everything was put up correctly, even to the braces that hold the gutters against the brick. It was so perfect and didn't look messy like I had before from a previous vendor. The first person I spoke to, Tony Condelli, the design consultant, was furious at what the previous contractor had done. He was really good. The project manager was very professional. They all knew exactly what to do to correct everything. They took all other vendors' horrible stuff down, which was good. It was substandard garbage before.
Alco Products Company, Inc. was very professional and did very good work.
Alco Products Company, Inc. was very easy to work with. I felt confident in them the entire time they were working in my house.
I highly recommend Alco. They were professional, courteous, knowledgeable, and they valued and respected me and my property. When I have a window project in the future, I will definitely call Alco.
Alco did exactly what they said they would do. Met with one of the owners, he educated us on the type of windows we needed, we signed a contract, put down a deposit, he gave us a timeline, the project manager called me to schedule the day and time for install, and it all happened just like it was designed. Took a day for install. Install crew was professional, and worked like a mechanized team. Excellent work. Highly recommend Alco for new windows. Spend the money. You'll be please immediately and it's an value added to your property.
The wrong door was ordered/installed. It took months to get the correct door. Also after they did the siding a gutter wasn’t secured back very well and detached from my house during the first rain we had after the siding project was completed.
would recommend and have recommended to our friends. love working with Zak!!
We've used Alco Products on two different occasions. In both instances the quality of work was superb. The installers are true professionals who really take care to be certain the workmanship is of the highest quality. The sales team is knowledgeable and friendly. There were no surprises or hidden last minute fees on either project. In both cases the job was done in the time frame promised and the end product exceeded expectations. I would, and have, recommend Alco Products to anyone looking for doors/windows or siding.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alco Products Company, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys