Good experience and would work with them again - Overall they showed up when they said they would - worked thru all the issues we had. It was a fast quality install
ALCO is an overall great company to work with. From sales to the project execution, they are reliable and open. Ensure that you detail what you want and what they can, can’t, and won’t do, and you will be a very happy client.
Professional and courteous from initial conversations through completion of the job. Skilled at their work and delivered what they promised. We are very happy with the results of our siding and window project.
Tim and Jose were great!
Alco has replaced several doors and a window for us, and the replacements have been secure, weathertight, and problem free. Great work.
Alco Products Company did an excellent job! Everything was done thoroughly, efficient, and correctly. I had a part of a window that was rotten. They were able to get back there and cut that off and put up perfectly new siding. Everything was put up correctly, even to the braces that hold the gutters against the brick. It was so perfect and didn't look messy like I had before from a previous vendor. The first person I spoke to, Tony Condelli, the design consultant, was furious at what the previous contractor had done. He was really good. The project manager was very professional. They all knew exactly what to do to correct everything. They took all other vendors' horrible stuff down, which was good. It was substandard garbage before.
Alco Products Company, Inc. was very professional and did very good work.
Alco Products Company, Inc. was very easy to work with. I felt confident in them the entire time they were working in my house.
I highly recommend Alco. They were professional, courteous, knowledgeable, and they valued and respected me and my property. When I have a window project in the future, I will definitely call Alco.
Alco did exactly what they said they would do. Met with one of the owners, he educated us on the type of windows we needed, we signed a contract, put down a deposit, he gave us a timeline, the project manager called me to schedule the day and time for install, and it all happened just like it was designed. Took a day for install. Install crew was professional, and worked like a mechanized team. Excellent work. Highly recommend Alco for new windows. Spend the money. You'll be please immediately and it's an value added to your property.
The wrong door was ordered/installed. It took months to get the correct door. Also after they did the siding a gutter wasn’t secured back very well and detached from my house during the first rain we had after the siding project was completed.
would recommend and have recommended to our friends. love working with Zak!!
We've used Alco Products on two different occasions. In both instances the quality of work was superb. The installers are true professionals who really take care to be certain the workmanship is of the highest quality. The sales team is knowledgeable and friendly. There were no surprises or hidden last minute fees on either project. In both cases the job was done in the time frame promised and the end product exceeded expectations. I would, and have, recommend Alco Products to anyone looking for doors/windows or siding.
The work was done very well. I am extremely pleased with the results. There are two problems that I have. One is that it took longer to get the work done than expected. The other problem is the existing materials are still in my driveway after two months.
Excellent work. The product quality is very good (Marvin, Hardie, Provia). The installation was done very well and to my exact specifications.
We were extremely impressed. They were artisans. From top to bottom everyone was professional and friendly. They took the time to talk to us and show us what they were doing from the salesman to the end of the project.
Project includes installation of siding & windows. The siding is near completion, Windows scheduled to start in about a month. (Delay in windows due to supply chain issues). Siding looks great with a couple of punch list items yet to be completed. Tim the project manager has been responsive to issues that have arisen. Garcia's crew did a very good job of installing the Hardie siding
Alco Products is a fantastic company. High quality people and work. One of the things I most appreciate is their attention to detail. I would strongly recommend them to friends and family!!!
From start to finish our siding project went smoothly and as planned. Our project manager, Tim, was reachable when I needed him and a joy to work with. The crew who did the installation are true craftsmen and did an impeccable job. I couldn't be more pleased with how the job turned out. I'd recommend ALCO, and have, to anyone looking for a contractor who will do a quality job at a reasonable price.
Alco Products Co. did an amazing job on our roofing, Hardie Board siding, Azek siding, gutters, font door replacement, back slicing door replacement, painted window trim, and painted garage door. I found Alco Products by googling Hardie Board siding. I was impressed that the crew is specifically trained how to work with this product. I wanted a product that looked like wood and not vinyl siding. After seeing an A+ rating on the Better Business Bureau site, with no complaints, I was ready to give them a call. After meeting with their salesman, Craig D. I was ready to do business. I was really impressed with him. He was professional, had good ideas, and wasn't high pressure at all. He also has really great design ideas and helps you make great decisions. The project Manager, Felipe, was wonderful to work with. He checked in quite a bit, and relayed any changes to the crew right away. He always answered my text messages and is a great communicator. The crew was always on time. They would set up at 7:30am and would leave by 6:30pm. Sometimes they would even stay until 7:00pm. There were many people in the crew, so the job got done before promised time. They were quick, efficient, and were great craftsmen. The crew were hard workers and great people. In December 2020, I started the design processes. Craig helped me pick PewterWood for the roof, Hardie Board in Ceadarmill Aged Pewter for the body color of the house with a 7 1/4 inch reveal, Azek in Mahogany by the front door and for the garage header. The downspouts and gutters are Iron Gray. I kept the corner trim pieces on the body of the house in Aged Pewter. The crew painted my window trim bronze and my garage door bronze(similar to iron grey color). The front door I choose was ProVia Signet Cherry Fiberglass Door Snow Mist on the inside and Coffee Bean on the outside. The back slider door I switched out my 6 foot slider for an 8 foot one. They even rerouted some electrical to make it happen. I am so happy with the outcome. My neighbours tell me how amazing it looks. One of my neighbours is getting their house done by Alco. Thank you Alco Products!!
I hired Alco for a large siding, gutter and window replacement project to the addition on my rowhouse on Cap Hill DC. My sales associate Zak was personable, knowledgeable, attentive, and an overall pleasure to work with. He was patient and helpful in my decision-making and can-do without being too salesy.
The project took longer than expected because of Covid-manufacturing delays, but the team that worked on our project was phenomenal. They were meticulous, conscientious, knowledgeable, and hard-working. They showed up when they were supposed to and left the work area clean. I hardly knew they were there!
Even when we had a bit of a structural hiccup with our older house, Zak and his team brought in an architect to make sure everything was safe and sound. I appreciated the resource so I didn’t have to find one myself.
All in all, it was a great experience and I would definitely recommend and hire Alco again!
I have now used Alco for two major projects, and one smaller one, and have been very happy with the quality and professionalism of their work. They always want to leave the customer happy at the end of the job and I have been pleased to recommend them to several friends and colleagues.
If you want a job done right the first time and dont want to have to worry about the process, Alco is the company for you.
Shaun Tayman, my sales rep, was superb. I kept calling him to resolve issues, and he was very responsive.
We needed work done to mom's house and we needed it done quickly without sacrificing quality.The Alco Team CRUSHED IT. They did an outstanding job!Alco was able to take a two plus week job and get in done six days. This job included extensive work to the exterior of the home and an massive update to an interior room.Professional, dependable, timely and with an eye for quality; Alco couldn't have done a better job - especially as our needs were changing almost daily.If you are in the DMV and need work done, do yourself a favor and talk to the team at ALCO. I don't think you will be disappointed.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alco Products Company, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys