My wife and I just completed our first home expansion and remodel with Airoom. Airoom delivered an exceptional product and delivered it ahead of schedule. At the outset of the project, our designer Dudley Bandy was a rockstar who visualized in a 3-dimensional computer rendering an incredible kitchen, living room, family room, playroom, and dry bar with a beautiful, modern, and cohesive aesthetic. During the construction phase, the quality of work was consistently outstanding. Towards the end of the project in particular, Airoom made an extra effort to hit deadlines. Specifically, Joe Kozlowski, our project superintendent, worked well into the night to ensure we were either on schedule or ahead of it. When any issue arose, our production manager Aaron Rushing was always available to discuss, evaluate, and resolve it. His subject matter expertise was always apparent and impressive and his dedication to our project was obvious and greatly appreciated. Overall we're incredibly happy with the result. Airoom brought a level of passion and professionalism that is rare in this industry. We wouldn't hesitate to work with Airoom again.
The quality of the work was uniformly outstanding. Aaron Rushing over-delivered and we felt that his involvement gave us the confidence that the project was going to be completed in a timely and professional manner.
This is our third project with Airoom and we are fully satisfied. We are not DIYers when it comes to construction and the fact that Airoom takes care of every detail (except painting and carpeting) made each project run smoothly. Our general supervisor was fantastic. Highly communicative both when reporting on progress as well as when there were snags. He was deliberate, thorough and came up with several ideas that helped the project work even better. The design team was highly knowledgeable and listened well to our preferences. Airoom knows what they are doing. Whether the project is large or small, their care is evident. Yes, you will pay slightly more than you would if you did the work yourself, but for us the value was returned again and again. If you hire Airoom, you seriously will not have to worry about a thing.
Our supervisor, Bob, was fantastic. He came up with his own ideas to make the design plans work. Even when he had to give us bad news about plumbing, electrical, HVAC, he had already considered solutions and budget. He gave us a few alternatives. He quickly learned our values and worked within those to get the project done. The other highlight in working with Airoom was Robyn Rue. Robyn also seemed to immediately hear what our "style" was and this helped streamline the process quickly. Even as I talked about an idea, Robyn was designing it into reality. She was also great about decor. She made time for my questions both via email and phone. She even squeezed in an extra quick consult about paint color.
The Airoom staff was there for us from start to finish. We are extremely happy with the workmanship and professionalism of all employees associated with our project (Marv, Les, Maida, Pam). Our team of remodelers and designers did the best they could within our budget to make sure we received all our wishes. My wife and I are extremely happy with the final product and would recommend Airoom to anyone looking for a kitchen remodeler.
All of the employees were professional and there for us when we had questions or concerns. The project was not completed until we were satisfied. My wife and I never felt pressured to make a decision or change a plan unless we were 100% comfortable.
I was most satisfied with the design and the workmanship.
My family has used them in the past.
I was satisfied with the project superintendent, Bob Crider, he was amazing.
The reputation and my mom previously used you is how I knew of you guys.
I was most satisfied with the selection process, having everything in one location where we could see all of the samples, and the people who helped us through that process.
I have seen Airoom Architects, Builders and Remodelers advertising for years. We planned doing a remodel on a existing house and it kind of just expanded from there. Airoom Architects, Builders and Remodelers took care of everything which was very important.
I was most satisfied that they were professional. You basically get to Airoom and you don't need to worry about it.
Airoom is perfect if you don't have enough time to do remodeling. I am lucky that I got a good superintendent. My superintendents name was Craig, but I forgot his last name. A good superintendent is important.
90% of the time it was a 4 and 10% of the time it was a 2.
It was nice that they were in one shop. They brought our vision to life and the 10-year warranty has paid for itself. Any problems have been resolved.
Word of mouth and online.
Overall, we've been really satisfied with them.
The service and design was exactly what we expected. It exceed our expectations.
The design people were excellent. Anyone that we dealt with had great communication skills. You didn't have to worry about someone not getting back to you. They made us feel like we were their only customers like they didn't have anything else to do but talk to Ron & Carol.
I heard about Airoom Architects, Builders and Remodelers through various advertisements over the years. I have always known about them and knew they had a good reputation so we knew that is who we were going to go with. They handle everything from beginning to end. You can trust them to take care of whatever needs to be done.
Our supervisor, Craig was very confident and moved things along and kept us very well informed. Also Lance was great, he came in and was very helpful when we had to redesign. We were very satisfied with him.
From friends of ours.
Dean Thomas was in charge on-site, and was absolutely wonderful to work with.
Dean was terrific.
Based on stories that we have heard from friends who have used other companies/businesses, Airoom Architects, Builders and Remodelers has done a stellar job.
I was most satisfied with the professionalism of the supervisor/superintendent. He always followed up to make sure things were done and if there were changes he let us know in advance.
We live in the area so we chose to give Airoom Architects, Builders and Remodelers a try. We looked them up online and everyone who left reviews had positive things to say.
We experienced nothing but professionalism from Airoom. We began our experience with making design decisions with Gina and Greg. They made it seamless and made it easy for us to understand what would work. They picked out a few choices for us and did not overwhelm us with decisions. Then we worked with Craig. He made us feel very comfortable and explained in detail some of the expectations. He was a pleasure to work with. When obstacles arose, he had a plan to remedy them. He was kind, warn, and an expert at his job. We would highly recommend them, especially Craig. He was fantastic and we are more than pleased with our result.
I was satisfied with how our kitchen turned out. It works great and looks nice.
Our neighbors told us about them.
I was most satisfied with the quality of work.
It was from a personal referral (my daughter used them).
I was most satisfied with the design process, dealing with them as a whole, and the communication.
The design process because they really took the time to understand our needs and recommend good solutions.
This is our third project with them.
I was most satisfied with Airoom Architects, Builders and Remodelers because of the daily communication with the supervisor.
I live right up the street from them and I went in. I was impressed with the showroom. I was able to do a one stop shop at their showroom. As a single a parent that made it very helpful because I don't have time to run around to different places to pick materials or a contractor.
I was most satisfied with the design phase.
I have been using them for years.
I was most satisfied with the overall finished product.
I was most satisfied with the overall results.
Yes, and I have several times.
I was most satisfied with the craftsmen they brought in. They were really good and very respectful of our time and the work they were doing.
We appreciated the whole process and everyone we worked with had great ideas.
End product was excellent.
We worked with very professional, knowledgeable, and talented people. I love my kitchen and when a new project needs doing in my house I will come to Airroom I will certainly come to them.
At the moment I can't think of anything that needs improvement.
I was very very satisfied with every aspect of our experience .
An add in The Doings Newspaper.
The people who work at Airroom are so great to work with. They are friendly, caring and interested in every aspect of their work. It was a pleasure to work with them.
We got more than we paid for.
I was most satisfied with the finished product. It feels like a new home.
I heard about them through word of mouth.
It was more than we had hoped for.
Our designer took our random ideas and turned them into a beautiful aesthetic that has made our room a wonderful, comfortable retreat that we hoped it would be. Our project supervisor communicated with us on a regular basis and kept us informed of all decisions regarding our project. In addition, the quality of workmanship was outstanding and we wouldn't hesitate to use Airoom for home remodeling projects in the future.
We are very pleased at the final results of our project and it turned out to be even more than we expected, due to the professionalism of the Airoom staff.
The only negative was that it took such a long time to complete. They finished on time but I was impatient. Looking back, though, I love my kitchen. I still gasp every time I walk in. Gorgeous!!!
My project manager, Terry Tegtmeier, was the best!!! Always there for me to guide me through.
Great experience and I have my dream kitchen!
I was satisfied with every facet of the experience. It took a long time but it was worth it.
A friend used them years ago.
I am very grateful for a wonderful job well done. It improved our home.
I was satisfied with the finished product. Airoom Architects & Builders did a good job.
It was very positive, and everything I would have expected.
I was most satisfied with the overall professionalism of how they handled everything.
Airoom's knowledge and attention to detail in the planning phase was incredible. The final product was fantastic.
The specialists they have in each area are incredibly well versed and have ideas beyond anyones expectations!
The planning phase and final product
Grew up near their showroom
They were very informative and very clean.
The architectural work and the process of selecting the finishes.
My husband has been in the construction industry for 38 years, Airoom's reputation for quality is shared thoughout the area.
Their work crews were extremely good at day's end they left the worksite broom clean. Our project mgr. Jim P. Was exceptionally good in keeping us informed as to the projects projected day of completion. They did a fantastic job for us and we couldn't be more pleased with the finished product. I would not hesitate to recommend them for your next project and I guarantee you will not be disappointed
We had a great experience with Airoom from design through completion of the project.They were very professional in every phase of the project and into post-construction support.Our designer was great - he worked within our budget and helped to deliver a terrific kitchen that had everything we asked for.
I think Airoom would benefit from having their own tradesmen as employees rather than relying on subcontractors. If subcontractors must be used, having some alternates would help to avoid scheduling issues if a subcontractor cannot make the dates due to illness or other conflicts.
I was most satisfied with the design process. Our designer, Dudley Bandy, provided us with options that really made the difference in the finished product. He brought his experience and professionalism to the project and was a pleasure to work with.The product selection process was also a great experience with Gina. She provided a great deal of help in choosing our finishes and products. A great team!
I did some online research and liked what I read.
They may not be the right choice for every project, budged or need, but what they deal with and excel at, they cannot be surpassed.
They could improve on communication tools, maybe giving the ability to go on my own to check statuses, as opposed to reaching out and having them get back in touch with me.
I was very satisfied with the overall end product. The reason I was most satisfied was because the original concept design was so good.
I heard about the through neighbors, their reputation, and signage.
We dreamt of a second floor addition for years, and could not have been more pleased with how seemlessly Airoom brought that vision to life. They worked in partnership with us - and didn't rest until we were happy with the plan and the final product, even if that meant some rework. And the fact that almost all of the work is contained within Airoom and its contractors, and overseen by one project lead, was a huge bonus with our busy schedules. We love our 'new' old home and highly recommend Airoom for your home improvement project.
We were very impressed with the overall quality of the work. They're also very open to working with you to bring your vision to life vs. dictating and were more than willing to hear recommendations and changes and adjust if needed. The fact that almost all of the work is done by Airoom or its contractors with the oversight of one project lead was a huge benefit and made the whole process much less stressful.
They did an outstanding job. I would use them again. I would highly recommend them. We are looking at some other jobs within my house that we would use them again. They were very good people to work with.
Airoom Architects & Builders was very professional every step of the way. If there were any issues, they were quickly addressed and rectified. I would definitely recommend them.
I would just say that Airmen is a fine reputable company and they employ people that know their job and seem to like their job and they try to do their best to please the customer.
We would definitely consider Elevations for any other projects in the future. We consulted other companies before we decided on Elevations, and they, by far, exceeded our expectations.
When you contact Airoom, they will send people out who will be comfortable, concerned with your needs, and they don't make claims they cannot meet. As you go through the process, the people you meet will be professional and courteous. In the end, you have a well completed project.
From the architects to the builder, the vision really happened. I was pleased with the job foreman. We communicated well with him back and forth. It's helpful to be able to communicate with the foreman. He really kept us posted.
It was a pleasure having Tom Rockafellow and his crew in our home. They were kind, respectful,punctual, efficient and skilled. The end product is lovely and we are proud to show it off. We would consider using Airoom's services again, and would recommend them to friends.
Airoom really came in and looked at my project from start to finish and then executed exactly what they said. The city of Chicago put up a few walls during the planning phase of the project but Airoom adjusted to ensure that I recieved what I wanted while still complying with the city codes. Airoom performed just as I had expected and I was happy to use them and would recommend them in the future.
Overall we had a positive experience with Airoom. Our archetect Kevin listened to what we were looking for and designed a kitchen with our needs in mind. Our meetings with Airoom's team were detailed and informative. Our project manager Steve communicated with us daily and made great adjustments when needed. The crew was very clean and professional. We look forward to using them again for our next major rehab project.
We are very pleased with Airoom. Dudley listened on our first meeting and came back with what we asked, when we thought some more and the ability to express what I wanted and how we were going to use it, the designed adapted perfectly. The team was respectful of our budget and also of our needs as we stayed in our home during the construction process. There were cost surprises or construction delays. The quality of the finished project is wonderful and we enjoy it .
Airoom was truly a one stop shop. From design to execution to supervision, everything was executed at a very high standard. Airoom had a difficult time dealing with pre-existing conditions due to the poor quality of construction on a previous addition by another contractor, but they treated the issue very professionally and enhanced the quality of construction of the home, which has in turn saved us money on heat bills, water, etc... We have had friends ask many times if we could go back and change some part of the project, what would it be? Our answer, unilaterally, is nothing. We had a great experience with Airoom.
The entire team at Elevations did a wonderful job on my home. I had a new roof installed, new siding on the entire house, a new garage door and my back porch fully enclosed. From my first meeting with Bill Satler I felt like I was in good hands. Bill listened to my ideas and put them into a coherent and cohesive vision. The rendering he gave me of my house ended up being spot on. Liz Hackel was my customer service point of contact. I truly appreciated her weekly check-ins. It was nice to know what the status of the job was, especially before the work had actually started on the house.And last, but certainly not least, is Len Zegiel, the superintendent of my job. Len was an absolute pleasure to work with. As a first time homeowner, I had no experience with any remodeling work. Len was very patient with me, answering any questions I had and lending advice when I felt lost. Len made me feel comfortable. I realized that I could rely on him to keep the job running smoothly with little worry on my part. He made sure that my house was completely livable during the 3 months of construction. The crew cleaned up every night and did not leave me with any mess at the end of the job.My house does not look like it was remodeled – it looks brand new! My neighbors (many of whom I had never met before) have stopped by on several occasions to compliment me on the house and thank me for the increase in the neighborhood’s curb appeal.
Elevation was so professional, on time, and also on budget. They did a great job on my home overall. There was an issue that came up almost a year later and they came back immediately to take care of it.
I have already recommended them to others.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Airoom Architects, Builders and Remodelers as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys