Ace & Hammer Construction is serious about the health and safety of our Family, Clients and our Crews. All CDC recommended guidelines are monitored and enforced. We supply our jobsites with PPE and sanitizing stations, in addition to publishing the CDC guideline specifications at the "high traffic" areas of our jobsites. Daily temperature checks of all workmen/workwomen are conducted as soon as they step foot on our jobsites.... everyday! At Ace & Hammer Construction, we absolutely refuse to become a statistic.
They are a great company to work with!
Likes & Dislikes - N/A at this time. However they have been extremely professional, knowledgeable and responsive to my request. I look forward to working with them.
Areas Of Satisfaction - So far so good, they were able to lay a schedule of work as well scope of work for my wife and I
Communication - Always had great communication on schedule.
Ace and Hamer are very professional and their work Is done in a timely manner. I highly recommend them to anyone in need.
Likes & Dislikes - I like the locations, design, and features of the unit. I do not dislike anything.
Recognized Excellence - I would like to recognize Ron Morgan for his exceptional service.
Areas Of Satisfaction - They met all of my expectations.
Referral - I would be happy to recommend to anyone in need.
Recognized Excellence - Ron and Chris were both great.
Areas Of Satisfaction - They got it done super quickly. They were finished 2 days before closing.
Recognized Excellence - Ron did an excellent job communicating the process and next steps.
Schedule - Fell behind due to weather which is out of A&H's control. Still, it has taken longer than the 3-5 days but I'm glad we're approaching it correctly as we want the job to get done right.
Recognized Excellence - Ron and Chris, you are true professionals in your craft! You've gone above and beyond the call of duty to ensure our questions are answered...and at all times of day. Always responsive, listened to our needs and came up with a plan within our budget and timeline. Well done to you and your team.
Additional Comments - Been a rough week here on the job front and news but I'll leave a review later once things settle down. Thank you for all you guys have done at Brookwood Place! I look forward to having our HOA work with you on more projects over years to come.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ace and Hammer Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys