Excellent service!

The service from the first visit and quote through the completion has been excellent. Absolute Aluminum is really above the top!

My job was not done right the first time and I had to call back and have somebody else come out to fix it. The first crew were not very professional and communication was difficult because they did not speak English. I’m OK with that as long as there is at least one person that I can communicate with.

Did an awesome job! Organized, professional and thorough. Communicated every step, and kept all commitments in a timely manner.

The job was finished and looks great.

The whole process of tearing down and rebuilding a new cage went very well. The crew took great care of me.

I have already recommended Absolute Aluminum.

They were excellent, workers were courteous and quick, the follow-up has been tremendous, and I would highly recommend them to everyone.

Never met deadlines, blamed me for not understanding. Horrible communication, seems like Noone knows what's going on. Noone ever calls you back or texts you back. It was an absolute horrible interaction

Would Highly recommend Absolute Aluminum

They were on time, did what they were supposed to do, and it looks really good!

Based on everything from start to finish and then some…. I heartily recommend this company.

They do excellent work. If something goes wrong, they are back right away taking care of it.

Areas Of Satisfaction

Areas Of Satisfaction - Just the overall job performance and appearance.

Absolute Aluminum delivers a quality product from the first contact with sales through to the end of the build process. Every step along the way is well managed and builds confidence the project will be perfect. And it is! Absolute Aluminum was the highest bidder. They are not cheap. We believe you get what you pay for. We wanted a cage that was well built and well engineered.

Clear Communication

Clear Communication - The communication process with Absolute is second to none. Well done!

Areas Of Satisfaction

Areas Of Satisfaction - Absolutely everyone we dealt with was courteous and professional

Additional Comments

Additional Comments - All in all, we were extremely pleased. The end product is phenomenal looking.

Installation Quality & Workmanship

Installation Quality & Workmanship - I would give a 10 on that if I was able. The cage got ruined during Hurricane Ian, and having the cage back is awesome.

Areas Of Satisfaction

Areas Of Satisfaction - The way they did the open-panel display around the entire cage exceeded my expectations. We weren't expecting that, and it looks really nice.

They are excellent in their work and their work ethics.

Areas Of Satisfaction

Areas Of Satisfaction - The speed of how it went up met/exceeded my expectations.

I am very satisfied with the finished product and the company was flexible regarding my request.

Clear Communication

Clear Communication - They provided excellent communication.

Installation Quality & Workmanship

Installation Quality & Workmanship - It was an excellent quality of workmanship.

Value

Value - It is a very good company.

Areas Of Satisfaction

Areas Of Satisfaction - Looks nice. And timing was so good as opposed to another company who would not come for another 7 months.

Areas Of Satisfaction

Areas Of Satisfaction - Absolute Aluminum exceeded my expectations in terms of the speed at which the project was completed.

Areas Of Satisfaction

Areas Of Satisfaction - Absolute Aluminum met and exceeded all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Absolute Aluminum met and exceeded all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The workers have all been friendly and explain the process so I can understand it.

Areas Of Satisfaction

Areas Of Satisfaction - The entire team was very professional, detailed oriented, and did a great job in cleaning up after install daily.

Additional Comments

Additional Comments - Very happy and would recommend Absolute Aluminum to everyone

Areas Of Satisfaction

Areas Of Satisfaction - am totally satisfied with entire project

Extremely professional - did what they said they would do when they said they would do it. Final bill was under estimate because the floor did not require grinding. The final inspection found two minor issues which were fixed within the week.

I will tell them how beautiful the work is.

Areas Of Satisfaction

Areas Of Satisfaction - The quality, installation, and communication all exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - met expectations on completed project

They were very responsive and very efficient. The job was done well and to our satisfaction.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied in all areas.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was excellent

Areas Of Satisfaction

Areas Of Satisfaction - Solid work

Additional Comments

Additional Comments - Strongly recommend

I wrote a five star Google review for Absolute Aluminum for this project.
From beginning to end, I was very happy with the efficient, and well organized system that Absolute utilized throughout the construction of my new cage. There was follow up through emails and texts every step of the way to keep me informed of the progress being made. Absolute Aluminum employees were polite, professional, knowledgeable and respectful of my property. They cleaned up each day when they departed. They exemplified their total commitment to providing OUTSTANDING customer service. A concern was quickly addressed to my total satisfaction. This was my third project with Absolute in the last 4 years. They have earned my loyalty for future business. Without hesitation, I can honestly give Absolute Aluminum the HIGHEST rating and recommendation possible.

Overall Experience

Overall Experience - I will use Absolute Aluminum for my next project because they have demonstrated the highest level of customer service that can be offered.

Value

Value - Solid Education, Solid communication and Solid installation are not just advertising gimmicks. I can vow that Absolute Aluminum breathes and actively demonstrates these three precepts on each and every project they have completed for me in the past four years.

Additional Comments

Additional Comments - Employees take old fashioned pride in their work at Absolute Aluminum. This is a dying art in this day and age. I tip my hat to the owner of Absolute Aluminum for his ability to select and train employees who give100% effort on the job site.

I am likely to recommend Absolute Aluminum to a friend because the job was done in a timely fashion, they have a professional staff, and great follow through.

Areas Of Satisfaction

Areas Of Satisfaction - Absolute Aluminum met my expectations in the overall quality and build of the product. It was tremendous.

I chose a 3 because there have been miscommunications about the completion of the project and finishing touches.

Areas Of Satisfaction

Areas Of Satisfaction - Absolute Aluminum met my expectations and exceeded them.

The workmanship is awesome. Their communication between departments needs work, as Absolute Aluminum is just so big.

I am likely to recommend Absolute Aluminum to a friend because they did a fantastic job. When you do everything right, what more can you do?

Areas Of Satisfaction

Areas Of Satisfaction - Absolute Aluminum met our expectations because it was perfect. We're very happy, and I don't know what else to say about that.

Additional Comments

Additional Comments - We were very pleased with the work of this company.

Areas Of Satisfaction

Areas Of Satisfaction - Absolute Aluminum met my expectations because the customer service is superb. Any time I had to call I got an answer in a very short period of time, I was kept informed, and I am very happy.

I am likely to recommend Absolute Aluminum to a friend because they continue to come back until you're totally satisfied.

Additional Comments

Additional Comments - They are wonderful to deal with and take care of all problems that occur.

Areas Of Satisfaction

Areas Of Satisfaction - It is a quality product, and we're very happy with it.

I am likely to recommend Absolute Aluminum to a friend because they are very efficient.

Absolute Aluminum did great work. They showed up on time, had reasonable prices, and did an excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - They did everything faster than I expected.

I strongly recommend them to other people.

Additional Comments

Additional Comments - They eliminated and insured, so there was no anxiety. Sometimes when working with contractors, there can be anxiety, and you question whether you chose the right company or not. Absolute Aluminum is so professional and good at what they do that they eliminate any doubt you may have. They make sure you are very comfortable working with them.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with everything. Everyone was very pleasant and nice, once it got going.

Yes, but would inform the friend of the issues we had.

Installation Quality & Workmanship

Installation Quality & Workmanship - Installation was amazing, very organized process.

Areas Of Satisfaction

Areas Of Satisfaction - AA was great in every aspect. We appreciated Nick so much for the way he handled everything.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I think they built a perfect cage. It was well done. It's extremely well-built. I'm very pleased with the product, 100 percent.

Additional Comments

Additional Comments - They did a wonderful job.