Installation Quality & Workmanship - The worker did good job
From start to finish, Absolute Aluminum exceeded expectations. Thank You!
Areas Of Satisfaction - Beautiful and solid. The communication during the actual build was exemplary.
Additional Comments - Thank you for building a beautiful added living space to our home.
Areas Of Satisfaction - Such efficient and effective workers!
Areas Of Satisfaction - The quality of the aluminum and the quality of the installation met or exceeded my expectations.
Areas Of Satisfaction - Keep to the schedule and had good communication.
I have already recommended them to two other customers, and they are as happy as I am.
Additional Comments - If all company's had the same customer service as Absolute Aluminum, the world would a happier place.
Areas Of Satisfaction - We are very satisfied with the final product.
Areas Of Satisfaction - The end result was better than we expected!
Super fast to work with and came out fast to give a quote. They were reliable and on time when installing the gutters.
Areas Of Satisfaction - They were on time, neat, and clean, exceeding my expectations.
Quality workmanship and construction materials. entire process from sales to final inspection was very good.
Additional Comments - Glad we found Absolute Aliminum...a quality company.
Additional Comments - Overall, it was a great experience.
Areas Of Satisfaction - The completed job met my expectations.
Areas Of Satisfaction - Work was done quickly. Good communication before, during and after the project.
Additional Comments - Great quality job very satisfied thank you
Great timely service and product
Additional Comments - Everything met our expectations!!
The guy was fantastic and did a wonderful job. He went from nothing to something. His workmanship was fantastic. He put everything perfectly together.
Additional Comments - It was fantastic. They were great, and the workmanship was fantastic. I would recommend them to anyone.
Very professional. Did a great job. Very neat and clean job
Areas Of Satisfaction - Great quality
I think they did a great job. the structure seems very sound
The new construction of the enclosures are well done. Their service to date has been lacking, although they are addressing it.
I am happy with the concrete work.
Areas Of Satisfaction - exceeded our expectations
Areas Of Satisfaction - The quality of product met my expectations, it was awesome. The job was done neat and I was excited.
AA was really easy to work with from beginning to end
Additional Comments - Highly recommend! Excellent service and great workers!
I love my screened in front porch. It is very well done and I am proud to show it off!
Areas Of Satisfaction - They met my expectations in communication. They kept me posted on how things were progressing. They constantly kept me posted.
Having difficulty resolving a quality issue
Areas Of Satisfaction - I had work done by them before. I kind of knew what to expect. I would give them 5 stars on everything. Over the years, I've learned you get what you pay for. Absolute Aluminum may be a little more expensive, but I don't know that because I did not call to get any more quotes. I wanted to do my job. People need to be aware that you get what you pay for. Absolute Aluminum is guaranteed. I am an Absolute Aluminum customer. They will do whatever they want to make the customer happy.
Additional Comments - They are very professional, courteous, and responsible. They take care of your property, they make sure nothing can be tripped over, and they are conscientious.
Areas Of Satisfaction - I love looking at my cage!
An excellent experience and an excellent result! I have already recommended them to a neighbor!
Areas Of Satisfaction - The communication from Absolute Aluminum was fantastic! They kept me updated on the install date and were knowledgeable and professional.
It's been weeks and I'm still waiting for an inspector.
Areas Of Satisfaction - Installation was estimated well and wonderfully done and inspected by a supervisor.
Additional Comments - We are extremely pleased with all the projects they have completed for us.
Communications were poor and expectations poorly set throughout, very frustrating, hence the 3 star rating. See additional comments below for details. However, I would give 5 stars for James DesJardins AWESOME customer service - resolving my windows installation issue and providing detailed descriptions on the care of my Elite room and long term care of the new paver patio. If all of your communications and customer service were of James-level quality, I would've recommended Absolute Aluminum to anyone.
A good experience in spite of the hurricane.
Installation Crew - Installation crew was exceptional
The service, quality, and communication all met my expectations.
Areas Of Satisfaction - In terms of the work's quality, they go above and beyond my expectations.
They completed the work as I requested. I was happy with the job.
Areas Of Satisfaction - The completed project met my expectations. When we got a big rainstorm, the gutters worked perfect.
I would recommend but with a caution as too the process of timing (use of email or texting only), framing and windows not coordinated. Company's preference of not talking to a human being!!!
The quality of work is good but the one year wait til is ridiculous
Quick response to queries
Areas Of Satisfaction - Customer Service
I am likely to recommend. Could have gone smoother.
Installation Crew - This part was fantastic!!!!
Installation Quality & Workmanship - Survived Ian!
Quality product, exceptional customer service, professional installer. I am quite pleased.
Areas Of Satisfaction - From the actual quote to reviewing the finished product I am very grateful to you all for providing a product and service that was truly worth every penny. Keep up the great work. And thank you.
Additional Comments - Seems like a very well oiled machine.
We are overall very pleased with our experience with Absolute Aluminum during our big lanai expansion project, they delivered what we expected.
They were professional, friendly, and very capable.
Additional Comments - We were very happy with them. We have used them in the past.
Areas Of Satisfaction - quality product that looks good
I am very satisfied with the whole process.
Areas Of Satisfaction - They met every expectation.
They did a fine job when they were here. I am happy with the work.
Additional Comments - I have used you for a few years now, and you have always given me good service. I will use you again.
Areas For Improvement - Absolute Aluminum did not fall short of my expectations.
Areas Of Satisfaction - Absolute Aluminum exceeded my expectations in terms of scheduling.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Absolute Aluminum as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys