I am not ready at this time to fill out this survey. Additional work needs to be done on this project to meet the agreement that we entered into in 2021. When the project is completed to my satisfaction I will be more than happy to fill out this survey.
Entire process went extremely well from sales to scheduling and finally, to installation. Also had follow up contact to ensure I was satisfied with my gutter installation
Areas Of Satisfaction - LOVE or patio and cage
Areas Of Satisfaction - Great communication throughout. Great installation.
Beautiful job on time.....good work at a Fair price.....
Installation Crew - A real craftsman
I highly recommend Absolute Aluminum I have heard horror stories about other companies installations Absolute is not cheap but they are worth the cost
Installation Crew - very competent crew they worked as a team very pleased with the results your company is fortunate to have such quality workers
Additional Comments - Overall, they were very professional and the quality of service they provided was great.
Additional Comments - Did a great job! Friendly and answered our questions.
We already recommended Absolute Aluminum to our neighbor after hurricane Ian damaged their pool cage.
Areas Of Satisfaction - Quality of product and workmanship met our expectations.
Areas Of Satisfaction - The quality of work is exceptional
To many issues for the high price I am paying. Still not correct
NOT REPAIRED PROBLEM
They did a good job at a fair price.
I am likely to recommend Absolute Aluminum to a friend because they are very reliable.
Areas Of Satisfaction - Quality of structure
Areas Of Satisfaction - Attention to detail
Areas Of Satisfaction - I am most satisfied with the quality of the product.
Additional Comments - Very detailed company. Good overall experience. Looking forward to working with them for my lani installation.
Areas Of Satisfaction - Absolute Aluminum met my expectations in terms of meeting the schedule.
Areas Of Satisfaction - I love the way the lanai looks.
The quality of the product was good.
Areas Of Satisfaction - The installers and the quality of the product met my expectations.
Areas Of Satisfaction - The entire process met and exceeded my expectations.
They are a top notch company in all areas, Wow, cannot say enough good about the company. So nice to deal
With such a wonderful honest company. Have already recommended them to our friends.
Clear Communication - The communication was wonderful throughout the whole project. We knew at all times what was going on with our process which was absolutely wonderful. Even when permit was pulled to the exact time of installation. Even the name of the men that show up On our property. The communication was great.
Installation Crew - Such a nice group of guys to have around our home. We hated to see them leave. They were very professional and Efficient. Even the delivery guys were so nice and such hard workers.
Installation Quality & Workmanship - Top notch company, from start to finish. We could not be more pleased to have Absolute Aluminum have Done our pool enclosure. They used the best materials available.
Areas Of Satisfaction - They met all of my expectations.
Absolute Aluminum was absolutely wonderful with getting back to us ASAP.
Additional Comments - They were very efficient, and they were here on time.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Absolute Aluminum as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys