Great job! They were persistent and stuck with the job to get it done. They did a lot of work with the insurance company and stayed on top of them so I didn't have to. It made it a lot easier for me to get things done.
Zipco's project manager was okay to work with, but his sub contractors were terrible. Hardwood floors and ceiling repair had to be done twice due to extremely poor workmanship.
Emerson did a great job replacing our roof. They started and finished when they said they would and did a fantastic job of keeping the yard free of trash and debris.
Working with Kohler Bathroom Design Service is an easy and cost effective way to take all of the concepts, notes, measurements and pictures that represent our ideas for remodeling and transform them into more practical, actionable forms. In our case, we've discovered that walking through the process... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Zych Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys