The windows themselves appear to be satisfactory, although my heating bill has not declined but increased after a mild January. My issue is the shoddy screens which have long wires sticking out on the edges and raggedy corners. One of the screens has 3 large holes, big enough for a wasp or bee to fly in. The edges of the screens are not reinforced to strengthen and conceal the wires as my previous screens had. At $1000 a window, this is not satisfactory. Three employees have told me that they will have the screens replaced but that has not happened. (Apparently employee turnover is high.) The installation was annoying as well. Three large branches from 2 shrubs were cut off to facilitate installation, however, I was not informed of this by the installers. I later found the branches had been replaced back into the shrubs, so that I would not notice until the installers were gone. I was left to dispose of them. Nor did they dust the windows as I was informed that they are required to do. The salesman stated that I would not have to submit a payment until I was completely satisfied but a day after installation, I got the call requesting payment. Three months later, I still am not satisfied.
After getting bids for a home improvement project, the decision to go with Yeureka was easy. From the initial evaluation to the clean up, the folks with Yeureka and HMI (door manufacturer) did an outstanding job, and I would recommend them to anyone.Although we went a little above our target budget, it was well worth it given the high quality doors and workmanship. I can't emphasize that enough - the work was superb and we couldn't be happier with the end result!
We were sold on our representative Kevin's knowledge, and amazing presentation of the great quality of windows compared to your average name brand. the workmanship and quality was a quick sell for us! easy financing . Kevin answered every question and concern, and made sure our HOA permits were ready to go! The day of delivery and installation went just as smooth. workman were courteous , efficient, clean and quick! we have already referred 2 friends to this company.
Excellent workmanship and our sales representative provided accurate and precise cost estimate and time frame for the work to be done. Should I have addition needs for home remodeling Yeureka is at the top of my list!
I was impressed that the project manager, Krikor called me after my installation to make sure I was completely satisfied with my installation.
We are so happy with our doors!!! Yeureka staff was so patient with us and very professional! Highly recommend!
I think my screen to my door is to small..
I am satisfied with the job. I did good work.
I have an older home and Yeureka had a window made to fit my existing opening. I am very satisfied with the window and the workmanship. If I ever need anything else, I would not hesitate to call them!
I gave them good ratings because they did a job. The installer was very good.
Very professional and pleasant.
I am glad I was introduced to Yeureka. They did a wonderful job and I appreciate everything. I will be calling them back and will push their business out to family and friends.
They were excellent. I have nothing bad to say.
I had been putting off getting new windows because, I hate dealing with the high pressure sales tactics of the other major guys in the area. I gave Yeureka a try because, they presented themselves as a company that wanted to make their customers happy. From the initial contact knock at my door, to the installation, everyone was helpful and professional.
Yeureka not only provided professional and courteous service, they were able to point out foundation issues that were overlooked by my family. Thank you, Yeureka.
The job was really perfect. Everything went just as planned. Very professional and very high quality!
I already have!
Areas Of Satisfaction - I was most satisfied with the timeliness of the call backs. They were done right away.
Krikor Yeremian was the sales rep and was extremely helpful. The door is just what I expected and I'm glad time was spent to research and find this company.
The team for Yeureka was very professional. I wasn't sure what style and look I wanted. Krikor guided me through everything keeping we within my budget and still giving me a great looking door. During installation they explained everything and also were clean and tidy. They ensured they took the time at the end to walk me through the work and show me all features of the new door. I love my door and have already received so many compliments.
We had an issue with the screen in our front door, full screen door, where the screen was popping out of the track on the bottom of the door. The weatherstripping was pulling out. Krikor came out and replaced the screen for us and repaired the door AT NO CHARGE. Couldn't ask for better service from anybody! Highly recommend.
Areas Of Satisfaction - I was most satisfied with the customer service. If I had a question he would call me back and discuss it.
Areas Of Satisfaction - The punctuality and the work that work that they did were very good.
Friendly, knowledgeable and fair pricing.Did an excellent job and have already recommended to several friends who have commented on the window.
They were very professional, cleaned up and completed job in timely. They did a great job and happy with the completed job.
I was pleased that the tech came out quickly to fix my AC. I wasNot happy with $650 for something that seemed soEasy to clean out filter and charge it up. Had to be paidIn full at time of service. When it is that much a paymentPlan should be offered. Tech was very professional!
I was particularly impressed with the project manager, His name was Ben. I was also very impressed with the representive they sent to access the project. I believe his name was Eric. He was knowledge, patient, and did an outstanding job.
From our initial meeting when Brothers outlined its work and provided an estimate, through to the completion of the one-day project within about a two-week window, my wife and I couldn't be more satisfied! Thank you.
The salesperson and the team were very easy to get along with, and they managed our requests very well.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Yeureka Home Remodeling LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys