About this company
Window World of Western Massachusetts
Window World of Western Massachusetts is your complete exterior remodeler, specializing in windows, doors, siding, roofing, gutters, garage doors, skylights and more in Hampden, Hampshire, Franklin, and Berkshire counties.
Types of work
GuildQuality surveys
Badges
Photos 9
Satisfaction
Of 2581 surveys sent, 1319 were responded toReviews 1254
Of 1319 respondents, 1254 left a reviewRecent reviews
Steve U.
Ronald W.
Review in Springfield, MA
They left one item behind that they need to come get.
Neil M.
Edward S.
The quality of the product surprised me. I didn't expect it to be as good as it turned out to be.
Wendy P.
Additional comments
Quality Of Materials
Quality Of Materials - I am very satisfied with the quality material used.
Schedule
Schedule - Yes, they definitely adhered to our agreed upon schedule
Recognized Excellence
Recognized Excellence - I would like to recognize Brandon for his recognzize exceptional service.
Response
Derrick B.
Additional comments
Shingle Appearance
Shingle Appearance - Great product. Great warranty. More then pleased with the product
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with all areas of the project. From being on time to quality workmanship and staying with in quoted price.
Additional Comments
Additional Comments - Roof, gutters/gutter guards, windows, doors and deck. Each crew that came was great. Professionalism at its finest.
Response
Heather K.
The entire experience from start to (almost) finish has been amazing!
Additional comments
Contractor Knowledge
Contractor Knowledge - Answered any questions we had immediately
Professional & Organized
Professional & Organized - Each crew has come fully prepared for their projects and have been wonderful about cleaning up.
Shingle Appearance
Shingle Appearance - Our new roof is absolutely beautiful!
Response
Rita S.
Joshua H.
Additional comments
Recognized Excellence
Recognized Excellence - Every person on the crew was excellent
Response
Margaret W.
I highly recommend Window World and will be using them for my next project.
Additional comments
Recognized Excellence
Recognized Excellence - I really can't say enough about the professionalism about the installer I had. Ariel was so courteous. Couldn't ask for better.
Response
Stephanie P.
Response
Jennifer C.
Contracted to have a new front entry door installed and shutters replaced. Jonathan and his crew were professional and courtesy. They arrived at the beginning of the appointment quoted arrival time, explained the process and kept me informed every step of the way. The results are beautiful with quality finish work and exceeded my expectations. Jonathan and his crew cleaned up after installation and we will use Window World for future projects because of the quality service we received.
Chris M.
Additional comments
Recognized Excellence
Recognized Excellence - The initial employee who came to look at the project, the window crew, the garage door crew, and i'm going to call him the PM
Response
David D.
Lynne J.
Dolores Z.
Additional comments
Recognized Excellence
Recognized Excellence - excellent job done by john tyler and tyler..
Review in South Hadley, MA
They were excellent to work with. They were thorough in their estimate and they followed up. Their installation team was considerate, friendly, and very through.
Additional comments
Types of work
Types of work - They replaced a large window.
Additional Comments
Additional Comments - They did an excellent job and I would recommend them to anyone else needing the type of service that we needed.
Response
John M.
Response
Elizabeth B.
Additional comments
Quality Of Materials
Quality Of Materials - Quality of products far superior & installation excellent with attention to all details
Areas Of Satisfaction
Areas Of Satisfaction - Design & detail were exceptional
Additional Comments
Additional Comments - Very glad I decided to use window world for my renovation & am looking forward to a new roof this year
Response
Jacob M.
Response
Betty K.
Additional comments
Communication
Communication - We were kept informed with every step along the way
Recognized Excellence
Recognized Excellence - The whole team of workers were amazing and very professional
Areas Of Satisfaction
Areas Of Satisfaction - Their kindness and professionalism
Response
Bruce C.
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Barbara Q.
Response
Scott C.
Response
GuildQuality
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