Great pre-sales experience, Great installation, with the exception of one bad installer that started the job.
Timely. Everything as promised. Very organized and communicated efficiently.
The windows are great. The installation was great, the installer did a fantastic job and totally cleaned up everything. I would highly recommend Window World. This was my first time buying from your office but I've bought from Window World many times. Great product.
The job isn't fully complete until interior window sills are done. See comments below. I would change my rating if this had been addressed but it's been weeks with no solution.
The subcontractors came on time, did the work quickly and efficiently and cleaned up after themselves. I'm satisfied with the quality of the windows and installation.
Excellent service and communication.
It took a while to get the job finished. The windows and doors were put in in June and the final things just got done in mid-September.
Good sales people, good quality windows.
I feel wonderworld did a pretty good job of showing their product with their sales person Christian and their installation team of Daniel and Luis did a very good job. I would recommend window world
Windows are beautiful. Installers were an 11 out of 10!!!!! Polite, clean, amazing attention to detail!!!!
The entire job from start to finish was done superbly. No complaints!
Good
The installer did a bad job , broke my window seal. Did a messy job with the caulking , stepped all over my plants. I will not recommend them to a friend etc
I need a new window replaced according to the installer. He said I would be contacted by the office to arrange this but I have never received a call from the office. David or Debbie Alexander. 813 4170510 or 813 4170508.
While everyone was very nice from the installation people to the office staff it took from a January installation to July to get the screen door correctly installed. First one of the doors didn’t fit right and the other was so dinged up the installers put in for new screen doors for both sliders. The next morning the trim around the sliders, which was off in color began bubbling off. Replacement was quick with the correct color and it stuck. A couple months later I was called for installation and only one screen was brought out and it was missing the handle part. Touch up paint was brought for the other screen instead of a new one. The dings were deep. Not touchable. And why would you bring a screen that wasn’t complete. More weeks and attempts went by with, I was told, the wrong color sent by the manufacturer twice and one of the screens the wrong size. Finally in July, the correct screens were installed. Frustrating to say the least especially since payments started in January for a job that wasn’t complete for 6 months. Installers were great and did what they could.
I was told that they would rehang a newer storm door if I purchased a new door from them. After the job was done they told us this could not be done and it would void the warranty on the door. The salesman never told us this, he was the one that told us they would Regan the storm door. If I knew they would not put the door back up, we never would have purchased the fancy new door!
The person who install our windows were very respectable and very reliable
Found several pieces of broken glass in my house. Several pieces of old window frames/handles in my yard. Left tarp on my bed with debris on it. Didn't install front window trim as per contract (installed on 2nd visit). One slider came damaged; was told it would be replaced in 4 weeks, it was actually 12 weeks. Slider molding was installed incorrectly. Had to re-install on 3rd visit.
Doors were installed in properly gaps in the seals trim around door trim improperly installed from factory trim molding casing not installed properly
On time, polite, very friendly , and quick to jump in and work . I would tell everyone about this team and Window World
Waiting for some communication on entry door and a buckling issue that needs to be addressed.
The profession way your instillation crew conducted themselves was without a doubt 110%
Your company kicked me to curb never finished work
Good price and with good quality
They did a great job and it was much cheaper than other companies. One star deduction because other windows we looked at seemed like nicer windows but were much more expensive. I hope these hold up!!