Recognized Excellence - Jim Wilson was very helpful and responsive. The two men who did the installation were very experienced.
Additional Comments - The project was competitively priced, scheduled quickly and done very efficiently. Totally satisfied. I would highly recommend and will use Wilson for other exterior repairs.
Wilson Home Restorations' estimate was competitive, work was done quickly, the crew was on time, diligent and the quality met or exceeded all expectations. Couldn't have been better. I would highly recommend and will use for future projects.
Recognized Excellence - Both Michelle and Scott were just wonderful and very professional.
Areas Of Satisfaction - scheduling was fantastic
Additional Comments - Highly recommend their professional services!
Recognized Excellence - The crew that provided the work has done several projects for us. Very courteous, skilled workers.
Areas Of Satisfaction - I wasn't sure about them siding the door fascia trim. It turned out great.
Additional Comments - I would use them again, and refer them to anyone
Recognized Excellence - This project was smooth from start to finish. Scott and Michelle did a great job communicating details and returned calls and emails quickly. The gutters Scott suggested are more efficient and the crew did a great job installing them.
Areas Of Satisfaction - Wilson Home Restorations met all of our expectations.
Clean - You wold never have known they were there.
Communication - Phone calls and emails were answered quickly and fully.
Quality Of Workmanship - When I look at the repaired area I cannot tell the difference between the repaired area and the original.
Professional & Organized - Excellent
Areas For Improvement - None
Areas Of Satisfaction - The repair was done quickly, cleanup was excellent, workmanship was excellent and the workers were very friendly.
Additional Comments - All the staff at Wilson were friendly, helpful and professional.
Recognized Excellence - Jim is sthe owner and he actually is visible and particpates throughout the work. He checked in with me often and truly wants the job to be done right!
Areas For Improvement - None, I did a complete remodel outside and it turned out amazing
Additional Comments - I am a repeat customers because they are honest and do quality work.
Recognized Excellence - salesman Scott as well as the workers installing the windows.
Additional Comments - another job well done for me by Wilson Home Restorations.
Recognized Excellence - I especially have to thank Jim Wilson. He was always available and made sure that the whole process was a smooth as possible.
Areas For Improvement - I was happy with all areas during the whole process.
Areas Of Satisfaction - I was happy with all areas during the whole process.
Recognized Excellence - Jim Wilson, Job foreman Yani.
Jim carefully listened to our window replacement needs and then made excellent recommendations to improve the appearance and comfort of our home. He carefully explained our options and then gave us time to make final decisions. His workers took exceptional care during the installation process. We absolutely love the finished project!!
Recognized Excellence - Jim Wilson
Jim and his team did a great job on painting my house and repairing the siding. They have strong attention to detail and resolved all punchlist items to their customers satisfaction. They take the extra time and care to ensure that the job is done correctly. Jim and his team are easy to work with to resolve open items. They finished on time and on budget. I would highly recommend them.
I would recommend Wilson Home to anyone considering new window installation. I would gladly invite anyone I know to come and see the windows for themselves.
Very responsive, good work. Custom patio door at a reasonable price. Used Wilson for a number of projects in the past for myself and family.
Wilson Home Restorations is an excellent company to work with.
Areas Of Satisfaction - Willingness to do exactly what we needed. You were very responsive in this regard. Also you recommended an alternate approach for one window, which we pursued, and that worked out as well. Final results look great.
Areas Of Satisfaction - I liked working with Wilson Home Restoration Inc. because they took care of every aspect in completing the job; from scheduling to materials ordering, and more. I also enjoyed the workmanship of the crews, who were polite and respectful. The siding crew was constantly asking for my opinion on the job and took my feedback seriously.
Quality workmanship at a great price.
Areas For Improvement - Wilson home exceeded my expectations.
Areas Of Satisfaction - I was most satisfied with the salesman, Scott. He was honest and direct. I never felt as though I was being sold. It was more "here are some choices, lets resolve the problem." I never felt pressured.
Lead Source - I heard about Wilson Home Restorations when I searched on the internet, and they came up as well as a recommendation from my wife's friend.
Areas Of Satisfaction - Everything! Very professional and the quality of the work is great
Areas Of Satisfaction - I was most satisfied with the expertise of the owners and installers and their professionalism.
Areas Of Satisfaction - We were especially pleased by their intelligent, low-pressure/high-information approach. Dealing with Jim Wilson was a genuine pleasure. The window installation team was terrific. They were professional through-and-through. They did the job right.
Areas For Improvement - There are no areas where they fell short, in fact, they exceded my expectations.
Areas Of Satisfaction - I was most impressed with the extensive knowledge of my project (several new doors one of which was a custom order) and the ability to order the correct materials the first time and install with no issues at a level that clearly showed the years of experience of the owner and the professional employees of the company.
Areas Of Satisfaction - Overall attention to detail
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wilson Home Restorations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys