They kept me appressed of any issues brought up during the construction and responded to me in a timely manner.
We have been exceptionally pleased with Varian Construction. Their staff and contractors are knowledgeable and professional. They answered all of our questions in a timely fashion. It was not unusual for us to ask a question on a Saturday morning and receive our answer within minutes. Great customer service. We don’t live full time in Naples and yet, with the picture updates and the portal, we felt that we were part of the process throughout the project. We learned of Varian from a friend and we would definitely recommend Bill and his team to all of our friends.
I think Bill is a very outstanding, professional, and good at what he does. His personality and attitude were great. My only disappointment is in the project manager.
Outstanding experience, any questions were answered promptly and any issues were handled quickly. All work was of very high quality and priced fairly.I have recommended them to several of my friends.
Areas Of Satisfaction - Always showed up on time and job was completed satisfactorily
Areas Of Satisfaction - Efficient and quality service
Areas Of Satisfaction - Kept to schedule beautifully. Courteous, professional and helpful
Areas Of Satisfaction - Bill. Very good communicator and follow up. Organized. Completed project on a time.
W.M.J. Varian Construction Co. was recommended by my realtor. They showed up when they said they would and completed the work on time. They did everything they said and they did it within the budget. I was very happy.
Areas Of Satisfaction - I was most satisfied with W.M.J. Varian Construction Co. because they completed the work within the time expected. You don't really get that anymore with construction companies.
Areas Of Satisfaction - I was most satisfied with W.M.J Varian Construction Co. because of the value they provided us.
Additional Comments - I would recommend W.M.J. Varian Construction Co. We were very impressed with them.
Working with Bill Varian was a pleasure. Although our project was not large (around $10K) he gave us personal attention, and was more than willing to add small additional items to the project. I always knew what workers would be on site when, and was never in doubt that the project would be completed on time and budget. It's been over a year since the work was done, and we could not be happier with the results!
Areas Of Satisfaction - Communication and attention to detail were impeccable!
WE HAD AN EXCELLENT EXPERIENCE WITH W.M.J. VARIAN CONSTRUCTION. I HIGHLY RECOMMEND THEM FOR ALL YOUR CONSTRUCTION NEEDS.
Areas Of Satisfaction - I WAS COMPLETELY SATISFIED WITH ALL AREAS. THE WORKMANSHIP AND PROFESSIONALISM WAS ON THE HIGHEST LEVEL.
Additional Comments - I have had a great experience with them. I would use them again. I really have nothing bad to say about them at all.
Areas Of Satisfaction - Quality of work was very good.
Additional Comments - Bill Varian was responsive and polite.
Areas Of Satisfaction - I was most satisfied with the way they communicated with me and the end result.
Areas Of Satisfaction - Good workers, much expertise, and a clean work site.
Areas Of Satisfaction - Very professional, very responsive, trusted resource--good advisr
Likely To Recommend - I have already recommended them to 3 people.
I have already recommended them to a friend and would do it again.
Areas Of Satisfaction - This is the second time I have used them. I like the owner, and the subcontractor is very professional and reliable.
Areas For Improvement - Varian always meets my expectations.
Additional Comments - I know who to call when I have a construction related issue.
always quick to answer calls... and deliver on time and in a very high quality way.
Areas Of Satisfaction - always came back promptly until I was fully satisfied
Lead Source - referred by another happy customer
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of WM.J. Varian Construction Co. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys