If I had to use one word to characterize the job and our experience, it would be "WOW!" From the very first meeting, when designer Alina and owner Dauoud visited our home, to the very last installation and inspection, everyone we interacted with was polite, responsive and highly professional. Although I would say our initial expectations were high, I have to say they went above and beyond our expectations. We interviewed 3 potential contractors (and researching several more) and fortutnately contracted with WISA solutions to remodel our kitchen. This involved basically completely gutting the existing kitchen, creating a pantry space where none had previously existed, installing new flooring, cabinets, backsplash, countertops and appliances.
WISA is a top notch company dedicated to delivering outstanding results.
The WISA team was outstanding in every aspect of our bathroom remodeling project. From the design to the actual work the WISA team was professional, efficient and just overall wonderful to work with. We love the finished work and we will definitely call WISA for our next major project. Great job WISA!!
Excellent work by the entire WISA team from beginning to end. Would highly recommend them. Great attention to detail, responsive to questions, accommodated changes/additions to the renovation; wonderful craftsmanship and attention to detail; very kind and considerate employees.
We hired Wisa to do a complete bathroom renovation and they did a wonderful job. We were extremely pleased with the design, qualify of the work, and their knowledge. And, the project cost was very reasonable. The communication and professionalism was excellent. Basically, Wisa checks all the boxes as a company! We are so impressed with the result that we are now discussing further, major renovation projects for the rest of our home with Wisa.
Great experience with WISA on my basement laundry room/storage area remodel. Makes it so much more enjoyable to do laundry!! From the design and all through the process, everything went smooth. Will use WISA again!!
WISA was easy to work with. Went through multiple design iterations and completed the project on time. Would definitely recommend WISA!
My new kitchen is PERFECT! WISA really worked with to ensure everything was just how I wanted it. Communication is wonderful, quality workmanship - HIGHLY recommend.
I used WISA for my bathroom overhaul. It was my first major renovation for me as a first time homeowner. Everybody at WISA, from my designer, Alina, to the owner, Daoud, took extra care to make sure I was satisfied: from the overall design, to material selection, and beyond. WISA is truly a customer-centric organization and it shows in the quality and service they provide! Thank you, WISA!
From beginning to end, WISA was great to work with. They were detail oriented and organized, which kept the project on track and allowed us to finish exactly on the expected timeline. We have been very pleased with the quality of work and have recommended WISA to many friends and neighbors.
WISA did a total renovation and redesign of our kitchen. It's fabulous. We feel like we're in a new house. They are professional, communicative, and do excellent work. I highly recommend you consider them for your next home improvement project.
WISA provided excellent work, at the originally budgeted cost, and did so with a high degree of responsiveness to our concerns and adjustments along the way. They were partners in realizing our vision for a finished basement, were responsive to our design adjustments, and produced an excellent final product. Our house is old and we faced numerous complicated challenges along the way. WISA addressed all appropriately and has since effectively responded to additional remit work that needed to be done. I have no hesitation in recommending WISA as an excellent and competitively priced contractor.
Our bathrooms look amazing. The tiling, installations, plumbing, electrical work, painting and renovations were completed ahead of schedule. The workers were always punctual, cleaned up every day, kept us informed of the next day's activities, and treated our home with respect. The owner came by every day to check on the progress and to make sure we were happy with the work. When we decided to renovate the laundry room we didn't even consider any company other than WISA to do the job.
They are simply the best for any type of home improvement!
We have owned our home for over 30 years, and I've never worked with a better firm than WISA. The owner, Daoud, is a fine person and is dedicated to delivering quality work and excellent customer service. He has a very talented team, who are professional and wonderful to work with. When he bid the job, he arrived with a project manager and designer, who problem solved options and costs as I told them what we wanted. The designer is very talented and worked with us through the project . When the pandemic came, and we wanted to postpone starting, we had no pressure at all to start until we were comfortable -- which ended up being a year later. Daoud held to the original estimate, which he didn't have to, even though the cost of wood had skyrocketed. The workers were excellent, on time every day, polite and cleaned up, leaving things organized. We made additional requests as the project progressed (new sump pump, additional electrical updating, more cabinets for example) and they gave us estimates for each, followed by a change order we would agree to. Communication was excellent throughout. WISA is priced very fairly, but they weren't the cheapest. We had made the mistake before going with the cheapest bid. This time we wanted excellence and no headaches -- and we got it!. Topnotch people in every way.
They are terrific. Great pricing, on time, go the extra mile if there is a problem. Remodeled 5 bathrooms, and did much other work. All of it was great. Who can say that about a contractor? Not very often.
They did an excellent job. Someone was on site nearly every day. When not on site, the project manager came by and explained what was going on and when someone would be on site.
We wanted to make major renovations to our house, and while we knew we wanted to open up walls and re-do the kitchen, we didn't have any idea what we wanted for materials, color, etc. The designer(s) at WISA came up with a great plan that looks wonderful! The owner, Daoud, was in contact with us throughout the process, and it was nice to have that level of attention paid to our project. WISA worked with us to account for any additions or changes to the scope of work, whether our decision or to satisfy permitting requirements, without slowing the pace by any significant amount. As we had a newborn in the house, WISA opted to use zero-VOC floor treatments to minimize the health risks that come with oil-based products. We are very satisfied with the outcome of our remodel!
This company exceeded every expectation. They were prompt, professional, and guided us through the renovation process. Workers were respectful of our home and experienced in their field of expertise. They were transparent through the whole project. We are so happy with the final product.
I have already recommended WISA to others looking for home improvement projects.
We hired WISA for our main floor town house renovation which included a kitchen, dining, and living room remodel in August 2020. The remodel lasted 7 weeks and social distance protocol was enforced. This review is long overdue, but 8 months later, I can honestly say that it was one of the best investments we have ever made. We absolutely love the new functionality of our home. We rate WISA 5/5 stars.
From the preliminary consult when Daoud (owner) and Maisa (designer) first met us at our home to go over our vision, we were quite impressed with their ability to anticipate and interpret our needs. Daoud and Maisa partnered closely with us to develop a fabulous design and layout. We loved the thorough process at their showroom for selecting everything from the cabinetry style/color, quartz countertops/backsplash, flooring, sinks, knobs, custom book cases, patio door, fireplace, recessed lighting, ceiling speakers...everything! The entire process could have been overwhelming but Daoud immediately gained our trust and respect given his knowledgeable and turnkey approach. We also appreciated WISA’s simple pricing model. WISA always met up to our expectations without increasing the cost.
Additionally, the crew members, especially Juan, did a very good job on the installations and were committed to our satisfaction. The construction crew was very clean, on-time and precise. Communications with the staff and crew, very important to us, was always very good. They ensured the work area was sealed to keep dust and debris out of our living areas and cleaned up the construction area before leaving every day so that we could go into the kitchen and main floor at night and during the weekends.
Our only regret is that we did not do the renovation sooner!
I contacted WISA to work on my basement. All I can say, is that there is no other contractor that meets client satisfaction the way WISA team does. They are prompt, professional, friendly, and respectful. Their craftsmanship and services exceeded my expectations from the beginning to the end. I would highly recommend WISA to anyone who is looking to complete a remodeling project in their home.
Once again, WISA Solutions has exceeded my expectations. From start to finish, the team took great care to ensure our satisfaction with the project.
Alina was amazing when it came to communication. I started talking to her when I first called WISA and she kept in contact throughout the whole process. Answered all my questions right away and made me feel very comfortable. On top of that- the designs and quality of work was incomparable. Thank you WISA
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of WISA Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys